Week |
Subject |
Related Preparation |
1) |
Final Exam |
Studying for exam |
1) |
• Distinguish the basic concepts.
• Discuss the basic concepts of quality management and development. |
|
2) |
• Structural approach, human relations approach, political approach, symbolic approaches
• Evaluate multiple approaches to organizations
• Discuss the total quality approach |
Examines the course content
Reading the first chapter (pp.19-44) |
3) |
• Total quality Management
• Total Quality Management Principles
• Quality concept
• Quality chain
• Quality and competition |
Read the definitions of Total Quality Management from Chapter 2 |
4) |
• Walter A. Shewhart
• W. Edwards Deming
• Joseph M. Juran
• Kaoru İshikawa
• Philip B. Crosby
• Armand V. Feigenbaum
• Dr. Genichi Taguchi
• Shigeo Shingo
|
Şimşek, Chapter 3, reads 'Predecessors of Total Quality' and discusses these researchers who contribute to future total quality management. |
5) |
• Organization culture
• Organizational culture levels
• Types of organizational culture
• The institution clarifies the importance of strategies in changing culture
• Define ethical foundations in corporate culture |
He or she makes researches on the establishment of a relationship between the institutional culture and quality, alone or with a friend, and discusses the results of future research in the class. |
6) |
• Definition of team work
• Positive and negative factors affecting team work
• Team work and rewarding
• What should be a good leader
• Discuss the importance of ethics in teamwork |
Analyzes the effect of quality concept on team work.
Şimşek, Chapter 7, 'Teamwork and Quality' reads. |
7) |
Midterm Exam |
Working for the midterm exam. |
8) |
• Leadership definitions
• Leadership behavior studies
• Structuralist leader, Human Resources leader, Political leadership, Cultural and symbolic leadership
• Converter and managerial leadership |
None |
9) |
• Planning Definition
• Planning models
• Characteristics of strategic planning |
Homework: Şimşek, Section 8, Bölüm End-of-Section Evaluation Questions Bölüm, and discusses the next lesson. |
10) |
• Defines cost
• Associates Quality with Input-Process-Output
• Failure costs
• Evaluation costs
• Prevention costs |
None |
11) |
• Analyze control charts
• Analyze sources of variance
• Discuss the control limit |
Studying for Quiz |
12) |
• Upper and lower control limit
• Analyze control charts
• Benchmarking method
• Process flow charts
• Enums and Histograms
• Pareto Analysis
• Fishbone Schematic comments |
Homework: Şimşek reads Chapter 11,, Quality Cost Improvement Tools Ev. |
13) |
• Six Sigma
• EFQM
• ISO 9001
• Malcolm Baldrige National Quality Award
• European Quality Award
|
None |
14) |
• Turkey Quality Association (KalDer)
• KalDer Certificate of Excellence in Excellence
• Discuss the causes of resistance to change
• Analyze the methods of reducing resistance to change |
None |
15) |
Final Exam |
None |
|
Program Outcomes |
Level of Contribution |
1) |
Explain the essential body of knowledge in the area of business administration, including evolution of the discipline, the state-of-the-art concepts, scientific methodology, theories and models |
|
2) |
Employ the appropriate tools and analytical techniques to collect and analyze quantitative and qualitative data in the related areas, interpret results and propose solutions |
|
3) |
Recognize the importance of technological development, especially in information technologies, and utilize them in business administration |
|
4) |
Evaluate the body of knowledge in the dynamic business world and business functional areas to asses needs, manage and lead change by using critical and innovative thinking |
|
5) |
Discover and create entrepreneurial opportunities and expertise to successfully establish and develop their own ventures |
|
6) |
Fulfill their responsibility in teamwork and projects in businesses, and act as a leader |
|
7) |
Communicate in written and oral English with people from diverse backgrounds, and have the English proficiency to follow and interpret the global dynamics in the areas of business administration |
|
8) |
Recognize individual and multi-cultural diversity, and can emphatically interact with individuals from diverse cultural backgrounds in social and professional settings |
|
9) |
Identify standards of personal, professional, social and business ethics, evaluate the ethical implications of various practices in the related areas, and be aware the importance of ethical behavior in adding value to the society |
|
10) |
Recognize interrelationship among business and other disciplines, and relate knowledge from diverse areas to formulate novel solutions in the area of business administration |
|