Week |
Subject |
Related Preparation |
1) |
• Syllabus
• Constitution and Laws
• Fundamental associations and their working system
• Fundamental definations of quality and standards
• Associations which determine quality and standards in Turkey and World.
|
Discussion of Syllabus |
2) |
• Defination of quality
• Principles of quality
• Dimensions of quality
• Types of quality
• Total Quality Management
• Quality Circle
• Relationship between globalization and market economy |
Homework: A work to understand the quality in any sector. |
3) |
• Defination of standard
• Types of standards.
• Benefits of Standards
• TSE and ISO associations.
|
Examinations of real cases.
Participate in a forum
Group discussions.
|
4) |
• Evaluation of appropriateness
• To value
• Calibration
• Mark of CE |
Discussion of a video about topic. |
5) |
• TSE
• Concept of domestic standard.
• Concept of international standard
• Certificate of TSE
|
Homework: Analyse a certificate of TSE
|
6) |
• ISO
• ISO 9000,
• İSO 9001
• ISO 14001,
• ISO 22000,
• Codex, N2900
• Define quality standards and see application samples.
|
Class discussion
Examine sample certificates
|
7) |
• Technical arrangement
• Associations which make appropriateness evaluation
• Green point
• Ekoteks
|
None |
8) |
• Market supervision and control
• Law
• Shareholders.
• Applications |
Visit to Directorship of TSE Istanbul Region |
9) |
• Customs’ standard control strategy
• Red line controls
• Standard controls in foreign trade.
|
• Visit customs and see how controls done. |
10) |
• EU Technical law
• Comparison of laws.
• Accrediation.
• TÜRKAK |
Discussion
Evaluation of observations.
|
11) |
• Risk analyze of standards.
• Sectoral risk analyzes
• Importance
• Results (Domestic and International) |
Discussion
Examination over the real cases.
|
12) |
• Vertical Law
• Obligation for EU
• Applications in Turkey
• Obligation and control in foreign trade
• EU applications.
|
Examine real cases.
Participate in discussion.
Group Discussion
|
13) |
• Product safety
• Safe products in some sectors.
• Standardization in agriculture
• Good agriculture applications.
|
Examine real cases.
Participate in discussion
Group Discussions.
|
14) |
• Standardization applications in Turkey and it’s
• Benefits
• Obligation
• Weaknesses
• Problems
• Solution ideas.
|
Examine real cases.
Participate in discussion
Group Discussions.
|
15) |
• Standardization applications in Turkey and it’s
• Benefits
• Obligation
• Weaknesses
• Problems |
none |
Course Notes / Textbooks: |
Turgut Doyran’s Quality and Standards notes,
Ministeryı of Economy ,Ministery of Industry, Market Observation and Control Laws
Rule number 97/9196 Comission of Ministers’ Decision to increase Turkish products’ export rate with a new technical draft of law which will be prepared by determined associations,
Individual hardwares for protection,
Ministery of work and Social Security Rule number 4703 and KKD Regılations,
“Regulations about methods and principles for observation and controls which will be done by the Ministery of work and Social Security”,
ISO Decisions
|
References: |
International Marketing
Author: Czinkota, M. R., Ronkainen, I.A.
Publisher: South-Western College Pub, 10th ed., 2012
ISBN-10: 113362751X
ISBN-13: 978-1133627517
|
|
Program Outcomes |
Level of Contribution |
1) |
Learning the facts, concepts and principles related to tourism and hotel management |
|
2) |
Having a theoretical and practical knowledge at the basic level related to the field |
|
3) |
To be able to make analytical evaluations for tourism and travel sector |
|
4) |
Learning the basic laws and regulations and professional standarts that apply regarding the tourism sector in Turkey and physical environment associated with hotel management space, tools, and use acquainted with the technology, applying the ethical values, protecting the natural environment |
|
5) |
To be able to work efficiently in the tourism sector |
|
6) |
Learning the characteristics of the major tourist destinations to apply this knowledge in the tourism sector for Turkey and worldwide |
|
7) |
Organizing, coordinating and developing departments in accommodation organizations |
|
8) |
To be able to define and develop sales techniques and income management practices applied in accommodation and food and beverage companies |
|
9) |
Demonstrating the ability to apply professional working techniques in food and beverage establishments |
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