Health İnstitutions Management | |||||
Associate | TR-NQF-HE: Level 5 | QF-EHEA: Short Cycle | EQF-LLL: Level 5 |
Course Code: | TBD204 | ||||||||
Course Name: | Hasta Hizmetleri | ||||||||
Course Semester: | Fall | ||||||||
Course Credits: |
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Language of instruction: | TR | ||||||||
Course Requisites: | |||||||||
Does the Course Require Work Experience?: | No | ||||||||
Type of course: | Compulsory | ||||||||
Course Level: |
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Mode of Delivery: | Face to face | ||||||||
Course Coordinator : | Öğr.Gör. BÜLENT DERSE | ||||||||
Course Lecturer(s): | |||||||||
Course Assistants: |
Course Objectives: | The aim , information on patient services to staff working in health care facilities and skills to add . |
Course Content: | Patient Advisor, Inpatient Patient Floor Secretary, Patient Inpatient Patient, Patient Exit Officer, Call Center Officer, Patient Counselor, Hospital Patient Management Systems, Private Hospital Management Systems, University Hospital Management Systems, Patient Services' Patient Services and Human Resources Training and Development, Patient Services and Human Resources Job Analysis, Patient Services and Human Resources Management, Patient Services and Human Resources Management, Patient Services and Human Resources Management, Patient Services and Human Resources Management, Patient Services and Human Resources Management, Patient Services and Human Resources Support Services and Personnel Management, Inpatient Patient Level Secretariat Procedures and Processes, Patient Inpatient Procedures and Processes, Patient Exit Procedures and Processes |
The students who have succeeded in this course;
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Week | Subject | Related Preparation |
1) | ||
1) | • Discussion of the course outline | |
2) | • Introduction to health services and patient services | |
3) | • Patient services, patient consultant | |
4) | • Patient services accept patients | |
5) | • Patient services accept patients | |
6) | • Patient services - inpatient floor secretary | |
7) | • Patient services - inpatient floor secretary | |
8) | • Midterm | |
9) | • Patient services - call center secretary | |
10) | • Patient services - laboratory secretary | |
11) | • Patient services - laboratory secretary | |
12) | • Patient services- night care | |
13) | • Patient services, admission-exit | |
14) | • Patient services, admission-exit | |
15) | Final Exam |
Course Notes / Textbooks: | Sağlık Kuruluşlarında Hasta Hizmetleri Editör : Yrd. Doç. Dr. Onur YARAR, Öğr. Gör. Özgür İNCE Sayfa Sayısı : 168 Baskı Tarihi : 2017 ISBN : 9789752776944 |
References: | yok |
Learning Outcomes | 1 |
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Program Outcomes |
No Effect | 1 Lowest | 2 Low | 3 Average | 4 High | 5 Highest |
Program Outcomes | Level of Contribution |
Expression | |
Brainstorming/ Six tihnking hats | |
Individual study and homework | |
Lesson | |
Group study and homework | |
Q&A / Discussion |
Written Exam (Open-ended questions, multiple choice, true-false, matching, fill in the blanks, sequencing) | |
Oral Examination | |
Presentation | |
Bilgisayar Destekli Sunum |
Semester Requirements | Number of Activities | Level of Contribution |
Attendance | 1 | % 0 |
Committee | 1 | % 0 |
Application | 1 | % 0 |
Homework Assignments | 3 | % 0 |
Presentation | 2 | % 0 |
Project | 1 | % 0 |
Seminar | 1 | % 0 |
Midterms | 1 | % 40 |
Final | 1 | % 60 |
total | % 100 | |
PERCENTAGE OF SEMESTER WORK | % 40 | |
PERCENTAGE OF FINAL WORK | % 60 | |
total | % 100 |
Activities | Number of Activities | Duration (Hours) | Workload |
Course Hours | 14 | 42 | 588 |
Presentations / Seminar | 5 | 5 | 25 |
Homework Assignments | 5 | 5 | 25 |
Midterms | 1 | 1 | 1 |
Final | 1 | 1 | 1 |
Total Workload | 640 |