| Civil Aviation Cabin Services (English) | |||||
| Associate | TR-NQF-HE: Level 5 | QF-EHEA: Short Cycle | EQF-LLL: Level 5 | ||
| Course Code: | MCAC215 | ||||||||
| Course Name: | Crew Resource Management and Basic Communication Skills | ||||||||
| Course Semester: | Fall | ||||||||
| Course Credits: |
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| Language of instruction: | TR | ||||||||
| Course Requisites: | |||||||||
| Does the Course Require Work Experience?: | No | ||||||||
| Type of course: | Compulsory | ||||||||
| Course Level: |
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| Mode of Delivery: | Face to face | ||||||||
| Course Coordinator : | Öğr.Gör. SEMRA ORAK | ||||||||
| Course Lecturer(s): |
Öğr.Gör. ÖZLEM BOZTEPE |
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| Course Assistants: |
| Course Objectives: | This course will investigate the techniques and importance of provide knowledge of all important issues in crew resource management which is related with all communication process doing in aircrafts. |
| Course Content: | This course aims to transfer all information, regulations and procedures about Crew Resource Management to students. Students who pass the course will be able to know about Crew Resource Management, and these are reinforced by examples. The identification of risk and hazards that may occur in the cabin due to disruption in the chain of command. Crew Resource Management will be held for all situations that may create risks related to explaining the definition important plans. the source of the accident and the using concept of Aviation Sector team in detail. Information and governance, risk and failure will have a general knowledge about the human and modern aviation terminology and the issues in detail. |
The students who have succeeded in this course;
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| Week | Subject | Related Preparation |
| 1) | "• Explaining to students with course outlines" | |
| 2) | "• Analyze the Concept of crew • Explain the concept of the team in aviation • Describe Disclosure of Powers and Responsibilities of the Captain " | |
| 3) | "• Analyze of the Accident Concept • Explain the concept Accident in Aviation • Define the Human Factors • Describe the Machine Factor" | |
| 4) | "• Explain the Accident Environmental Factors • Analyze the Task Factors • Factor analyzes of the sweater in Management • Explaining the relationship with each other in an accident in producing Factor " | |
| 5) | "• Describe the concept of Source • Analyze the Concept of the source in Aviation • Define the Management Team Concept • Explain the Flying Team Concept" | |
| 6) | "• Analyzing the Crew Planner • Describe the Flying Planner • Define Airfield Control Concept • Analyze Air Tool Care Team Concept" | |
| 7) | "• Analyze the concept of Flying Explaining Safety Officer • Explain Flying Health Team Concept • Define-Staff Family Concepts " | |
| 8) | MIDTERM EXAM | |
| 9) | "• Explain the concept of Information and Management Concept • Describe Aviation Information and Management Concept • Analyze the Concept in Management • Explain the Management Concepts in Aviation " | |
| 10) | "• Explain the concept of risk • Analyze the Concept of Risk in aviation • Describe the concept of error • Define the concept of Aviation Error" | |
| 11) | "• Analyze the concepts of human factor • Explain Human Factors in aviation • Define Conceptual Model of the announcement of Human Factor " | |
| 12) | "• Analyse formation of the CRM Concept • Explain the final targets and definitions • Describe advanced disclosure and the phase • Analyzing skills " | |
| 13) | "• Explain the Safety Culture and Crew Resource Management Concepts • Describe Automation and Crew Resource Management Concepts • Define Flying Management and Crew Resource Management Analyzing the Concept • Analyzing and Evaluation " | |
| 14) | "• Explain the Safety Culture and Crew Resource Management Concepts • Describe Automation and Crew Resource Management Concepts • Define Flying Management and Crew Resource Management Analyzing the Concept • Analyzing and Evaluation " | |
| 15) | Final Exam |
| Course Notes / Textbooks: | Havayolları Dokümanları IATA-ICAO Dokümanları |
| References: | Havayolları Dokümanları IATA-ICAO Dokümanları |
| Learning Outcomes | 1 |
2 |
3 |
4 |
5 |
|---|---|---|---|---|---|
| Program Outcomes | |||||
| 1) 1.Civil Aviation can take responsibility within the group as an individual while working in the industry. |
| No Effect | 1 Lowest | 2 Low | 3 Average | 4 High | 5 Highest |
| Program Outcomes | Level of Contribution | |
| 1) | 1.Civil Aviation can take responsibility within the group as an individual while working in the industry. | 5 |
| Expression | |
| Brainstorming/ Six tihnking hats | |
| Individual study and homework | |
| Lesson | |
| Group study and homework | |
| Reading | |
| Homework | |
| Role Playing | |
| Q&A / Discussion |
| Written Exam (Open-ended questions, multiple choice, true-false, matching, fill in the blanks, sequencing) | |
| Oral Examination | |
| Homework | |
| Individual Project | |
| Presentation |
| Semester Requirements | Number of Activities | Level of Contribution |
| Midterms | 1 | % 40 |
| Final | 1 | % 60 |
| total | % 100 | |
| PERCENTAGE OF SEMESTER WORK | % 40 | |
| PERCENTAGE OF FINAL WORK | % 60 | |
| total | % 100 | |
| Activities | Number of Activities | Duration (Hours) | Workload |
| Course Hours | 14 | 2 | 28 |
| Laboratory | 14 | 2 | 28 |
| Application | 14 | 2 | 28 |
| Study Hours Out of Class | 14 | 3 | 42 |
| Homework Assignments | 14 | 1 | 14 |
| Midterms | 1 | 1 | 1 |
| Final | 1 | 1 | 1 |
| Total Workload | 142 | ||