ISTANBUL OKAN UNIVERSITY INFORMATION PACKAGE / COURSE CATALOGUE
| Industrial Engineering | |||||
| Bachelor | TR-NQF-HE: Level 6 | QF-EHEA: First Cycle | EQF-LLL: Level 6 | ||
General course introduction information
| Course Code: | HRE430 | ||||||||
| Course Name: | Effective Communication and Persuasion | ||||||||
| Course Semester: | Fall | ||||||||
| Course Credits: |
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| Language of instruction: | TR | ||||||||
| Course Requisites: | |||||||||
| Does the Course Require Work Experience?: | No | ||||||||
| Type of course: | Compulsory | ||||||||
| Course Level: |
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| Mode of Delivery: | Face to face | ||||||||
| Course Coordinator : | Assoc. Prof. NEZAHAT HANZADE URALMAN | ||||||||
| Course Lecturer(s): | |||||||||
| Course Assistants: |
Course Objective and Content
| Course Objectives: | The aim of this course is; communication processes, basic communication concepts, communication history, structure, functions, properties and types, communication sciences with other disciplines, communication models and communication ethics. |
| Course Content: | 1. Define the basic concepts related to the field of Communication Science. 2. Knows the historical development of communication processes and tools. 3. Describes the communication process and the characteristics of the items involved in the process. 4. Uses communication effectively. 5. Detect the importance of the culture within the communication process. 6. Effectively apply the items necessary for effective speaking. 7. They can analyze the communication processes they witness. 8. They gain awareness about their own communication styles. 9. They can initiate the necessary change in their own communication styles. 10. Have the ability to develop healthy communication in conflict situations. 11. Evaluates which type of communication will be used in all areas of life. 12. Uses nonverbal communication methods. 13.The knowledge, skills and competencies that you are able to engage in are determined by the ethical principles of life and individual and social goals its importance. |
Learning Outcomes
The students who have succeeded in this course;
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Lesson Plan
| Week | Subject | Related Preparation |
| 1) | - Basic Concepts of Communication | Homework: assigned reading for next class session- .Güngör, Nazife. İletişime Giriş. Ankara: Siyasal Kitabevi, 2015. .Güngör, Nazife. İletişim- Kuramlar- Yaklaşımlar. Ankara: Siyasal Kitabevi, 2015. .Briggs, Asa ve Burke, Peter. Medayanın Toplumsal Tarihi. İstanbul: Kırmızı Yayınları, 2011. .Baldini, Massimo. İletişim Tarihi. İstanbul: Avcıol Yayınları, 2000. .Zıllıoğlu, Merih. İletişim nedir. İstanbul: Cem Yayınevi, 1996. .Oskay, Ünsal. İletişimin ABC’si. İstanbul: Alfa Yayınları, 2005 |
| 2) | - Features of the Communication Process | Homework: assigned reading for next class session- .Güngör, Nazife. İletişime Giriş. Ankara: Siyasal Kitabevi, 2015. .Güngör, Nazife. İletişim- Kuramlar- Yaklaşımlar. Ankara: Siyasal Kitabevi, 2015. .Briggs, Asa ve Burke, Peter. Medayanın Toplumsal Tarihi. İstanbul: Kırmızı Yayınları, 2011. .Baldini, Massimo. İletişim Tarihi. İstanbul: Avcıol Yayınları, 2000. .Zıllıoğlu, Merih. İletişim nedir. İstanbul: Cem Yayınevi, 1996. .Oskay, Ünsal. İletişimin ABC’si. İstanbul: Alfa Yayınları, 2005 |
| 3) | - Types of Communication | Homework: assigned reading for next class session- .Güngör, Nazife. İletişime Giriş. Ankara: Siyasal Kitabevi, 2015. .Güngör, Nazife. İletişim- Kuramlar- Yaklaşımlar. Ankara: Siyasal Kitabevi, 2015. .Briggs, Asa ve Burke, Peter. Medayanın Toplumsal Tarihi. İstanbul: Kırmızı Yayınları, 2011. .Baldini, Massimo. İletişim Tarihi. İstanbul: Avcıol Yayınları, 2000. .Zıllıoğlu, Merih. İletişim nedir. İstanbul: Cem Yayınevi, 1996. .Oskay, Ünsal. İletişimin ABC’si. İstanbul: Alfa Yayınları, 2005 |
| 4) | Obstacles in Communication | Homework: assigned reading for next class session- .Güngör, Nazife. İletişime Giriş. Ankara: Siyasal Kitabevi, 2015. .Güngör, Nazife. İletişim- Kuramlar- Yaklaşımlar. Ankara: Siyasal Kitabevi, 2015. .Briggs, Asa ve Burke, Peter. Medayanın Toplumsal Tarihi. İstanbul: Kırmızı Yayınları, 2011. .Baldini, Massimo. İletişim Tarihi. İstanbul: Avcıol Yayınları, 2000. .Zıllıoğlu, Merih. İletişim nedir. İstanbul: Cem Yayınevi, 1996. .Oskay, Ünsal. İletişimin ABC’si. İstanbul: Alfa Yayınları, 2005 |
| 5) | Communication and Conflict | Homework: assigned reading for next class session- .Güngör, Nazife. İletişime Giriş. Ankara: Siyasal Kitabevi, 2015. .Güngör, Nazife. İletişim- Kuramlar- Yaklaşımlar. Ankara: Siyasal Kitabevi, 2015. .Briggs, Asa ve Burke, Peter. Medayanın Toplumsal Tarihi. İstanbul: Kırmızı Yayınları, 2011. .Baldini, Massimo. İletişim Tarihi. İstanbul: Avcıol Yayınları, 2000. .Zıllıoğlu, Merih. İletişim nedir. İstanbul: Cem Yayınevi, 1996. .Oskay, Ünsal. İletişimin ABC’si. İstanbul: Alfa Yayınları, 2005 |
| 6) | Oral Communication - Speaking and Listening | Homework: assigned reading for next class session- .Güngör, Nazife. İletişime Giriş. Ankara: Siyasal Kitabevi, 2015. .Güngör, Nazife. İletişim- Kuramlar- Yaklaşımlar. Ankara: Siyasal Kitabevi, 2015. .Briggs, Asa ve Burke, Peter. Medayanın Toplumsal Tarihi. İstanbul: Kırmızı Yayınları, 2011. .Baldini, Massimo. İletişim Tarihi. İstanbul: Avcıol Yayınları, 2000. .Zıllıoğlu, Merih. İletişim nedir. İstanbul: Cem Yayınevi, 1996. .Oskay, Ünsal. İletişimin ABC’si. İstanbul: Alfa Yayınları, 2005 |
| 7) | MIDTERM EXAM | |
| 8) | Non-verbal communication | Homework: assigned reading for next class session- Aziz, Aysel. İletişime Giriş. İstanbul: Hiperlink Yayınları, 2010. .Çamdereli, Mete. İletişime Giriş. İstanbul: Dem Yayınları, 2008. . AÖF, Genel İletişim Ders Kitabı |
| 9) | Persuasive Communication Techniques | Homework: assigned reading for next class session- Aziz, Aysel. İletişime Giriş. İstanbul: Hiperlink Yayınları, 2010. .Çamdereli, Mete. İletişime Giriş. İstanbul: Dem Yayınları, 2008. . AÖF, Genel İletişim Ders Kitabı |
| 10) | - Persuasive Communication Tactics 2 | Homework: assigned reading for next class session- Aziz, Aysel. İletişime Giriş. İstanbul: Hiperlink Yayınları, 2010. .Çamdereli, Mete. İletişime Giriş. İstanbul: Dem Yayınları, 2008. . AÖF, Genel İletişim Ders Kitabı |
| 11) | Cultural Differences and Communication | Homework: assigned reading for next class session- Aziz, Aysel. İletişime Giriş. İstanbul: Hiperlink Yayınları, 2010. .Çamdereli, Mete. İletişime Giriş. İstanbul: Dem Yayınları, 2008. . AÖF, Genel İletişim Ders Kitabı |
| 12) | Discussion and Negotiation Techniques | Homework: assigned reading for next class session- Aziz, Aysel. İletişime Giriş. İstanbul: Hiperlink Yayınları, 2010. .Çamdereli, Mete. İletişime Giriş. İstanbul: Dem Yayınları, 2008. . AÖF, Genel İletişim Ders Kitabı |
| 13) | - Empathy Communication | Homework: assigned reading for next class session- Aziz, Aysel. İletişime Giriş. İstanbul: Hiperlink Yayınları, 2010. .Çamdereli, Mete. İletişime Giriş. İstanbul: Dem Yayınları, 2008. . AÖF, Genel İletişim Ders Kitabı |
| 14) | Body Language | Homework: assigned reading for next class session- Aziz, Aysel. İletişime Giriş. İstanbul: Hiperlink Yayınları, 2010. .Çamdereli, Mete. İletişime Giriş. İstanbul: Dem Yayınları, 2008. . AÖF, Genel İletişim Ders Kitabı |
| 15) | Communication skills and personality analysis test applications | Homework: assigned reading for next class session- Aziz, Aysel. İletişime Giriş. İstanbul: Hiperlink Yayınları, 2010. .Çamdereli, Mete. İletişime Giriş. İstanbul: Dem Yayınları, 2008. . AÖF, Genel İletişim Ders Kitabı |
| 16) | FINAL EXAM |
Sources
| Course Notes / Textbooks: | .Güngör, Nazife. İletişime Giriş. Ankara: Siyasal Kitabevi, 2015. .Güngör, Nazife. İletişim- Kuramlar- Yaklaşımlar. Ankara: Siyasal Kitabevi, 2015. .Briggs, Asa ve Burke, Peter. Medayanın Toplumsal Tarihi. İstanbul: Kırmızı Yayınları, 2011. .Baldini, Massimo. İletişim Tarihi. İstanbul: Avcıol Yayınları, 2000. .Zıllıoğlu, Merih. İletişim nedir. İstanbul: Cem Yayınevi, 1996. .Oskay, Ünsal. İletişimin ABC’si. İstanbul: Alfa Yayınları, 2005 |
| References: | .Aziz, Aysel. İletişime Giriş. İstanbul: Hiperlink Yayınları, 2010. .Çamdereli, Mete. İletişime Giriş. İstanbul: Dem Yayınları, 2008. . AÖF, Genel İletişim Ders Kitabı |
Course-Program Learning Outcome Relationship
| Learning Outcomes | 1 |
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| Program Outcomes | ||||||||||
| 1) Adequate knowledge in mathematics, science and engineering subjects pertaining to the relevant discipline; ability to use theoretical and applied information in these areas to model and solve engineering problems. | ||||||||||
| 2) Ability to identify, formulate, and solve complex engineering problems; ability to select and apply proper analysis and modelling methods for this purpose. | ||||||||||
| 3) Ability to design a complex system, process, device or product under realistic constraints and conditions, in such a way so as to meet the desired result; ability to apply modern design methods for this purpose. (Realistic constraints and conditions may include factors such as economic and environmental issues, sustainability, manufacturability, ethics, health, safety issues, and social and political issues according to the nature of the design.) | ||||||||||
| 4) Ability to devise, select, and use modern techniques and tools needed for engineering practice; ability to employ information technologies effectively. | ||||||||||
| 5) Ability to design and conduct experiments, gather data, analyse and interpret results for investigating engineering problems. | ||||||||||
| 6) Ability to work efficiently in intra-disciplinary and multi-disciplinary teams; ability to work individually. | ||||||||||
| 7) Ability to communicate effectively i Turkish, both orally and in writing; knowledge of a minimum of one foreign language. | ||||||||||
| 8) Recognition of the need for lifelong learning; ability to access information, to follow developments in science and technology, and to continue to educate him/herself. | ||||||||||
| 9) Awareness of professional and ethical responsibility. | ||||||||||
| 10) Information about business life practices such as project management, risk management, and change management; awareness of entrepreneurship, innovation, and sustainable development. | ||||||||||
| 11) Knowledge about contemporary issues and the global and societal effects of engineering practices on health, environment, and safety; awareness of the legal consequences of engineering solutions. | ||||||||||
Course - Learning Outcome Relationship
| No Effect | 1 Lowest | 2 Low | 3 Average | 4 High | 5 Highest |
| Program Outcomes | Level of Contribution | |
| 1) | Adequate knowledge in mathematics, science and engineering subjects pertaining to the relevant discipline; ability to use theoretical and applied information in these areas to model and solve engineering problems. | |
| 2) | Ability to identify, formulate, and solve complex engineering problems; ability to select and apply proper analysis and modelling methods for this purpose. | |
| 3) | Ability to design a complex system, process, device or product under realistic constraints and conditions, in such a way so as to meet the desired result; ability to apply modern design methods for this purpose. (Realistic constraints and conditions may include factors such as economic and environmental issues, sustainability, manufacturability, ethics, health, safety issues, and social and political issues according to the nature of the design.) | |
| 4) | Ability to devise, select, and use modern techniques and tools needed for engineering practice; ability to employ information technologies effectively. | |
| 5) | Ability to design and conduct experiments, gather data, analyse and interpret results for investigating engineering problems. | |
| 6) | Ability to work efficiently in intra-disciplinary and multi-disciplinary teams; ability to work individually. | |
| 7) | Ability to communicate effectively i Turkish, both orally and in writing; knowledge of a minimum of one foreign language. | |
| 8) | Recognition of the need for lifelong learning; ability to access information, to follow developments in science and technology, and to continue to educate him/herself. | |
| 9) | Awareness of professional and ethical responsibility. | |
| 10) | Information about business life practices such as project management, risk management, and change management; awareness of entrepreneurship, innovation, and sustainable development. | |
| 11) | Knowledge about contemporary issues and the global and societal effects of engineering practices on health, environment, and safety; awareness of the legal consequences of engineering solutions. |
Learning Activity and Teaching Methods
| Expression | |
| Individual study and homework | |
| Lesson | |
| Reading |
Assessment & Grading Methods and Criteria
| Written Exam (Open-ended questions, multiple choice, true-false, matching, fill in the blanks, sequencing) | |
| Oral Examination | |
| Homework | |
| Observation |
Assessment & Grading
| Semester Requirements | Number of Activities | Level of Contribution |
| Midterms | 1 | % 40 |
| Final | 1 | % 60 |
| total | % 100 | |
| PERCENTAGE OF SEMESTER WORK | % 40 | |
| PERCENTAGE OF FINAL WORK | % 60 | |
| total | % 100 | |
Workload and ECTS Credit Grading
| Activities | Number of Activities | Duration (Hours) | Workload |
| Course Hours | 3 | 0 | 0 |
| Midterms | 1 | 1 | 1 |
| Final | 1 | 1 | 1 |
| Total Workload | 2 | ||