International Logistics and Transportation | |||||
Bachelor | TR-NQF-HE: Level 6 | QF-EHEA: First Cycle | EQF-LLL: Level 6 |
Course Code: | ISLT203 | ||||||||
Course Name: | Cross-Cultural Business Communication and Ethics | ||||||||
Course Semester: | Fall | ||||||||
Course Credits: |
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Language of instruction: | TR | ||||||||
Course Requisites: | |||||||||
Does the Course Require Work Experience?: | No | ||||||||
Type of course: | Compulsory | ||||||||
Course Level: |
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Mode of Delivery: | Face to face | ||||||||
Course Coordinator : | Dr.Öğr.Üyesi BEYNAZ UYSAL | ||||||||
Course Lecturer(s): |
Dr.Öğr.Üyesi BEYNAZ UYSAL |
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Course Assistants: |
Course Objectives: | This course aims at intercultural communication management; evaluation of business and marketing environment; the role, meaning and dimensions of the cult; intercultural models and communication; verbal and non-verbal communication and problems; practices of intercultural communication at workplaces; reconciliation and decision making; strategy development in business environment; definition of ethics; trust and reality; unfair competition; ethical issues in marketing components; social responsibility and ethics in the management of the company. |
Course Content: | Cross-cultural communications management; assessing the business and marketing environment; understanding the role of culture; the meanings and dimensions of culture; cross-cultural models; communicating across cultures; verbal and non-verbal communication; issues in cross-cultural communications management; application of cross-cultural communications management to business situations: cross-cultural negotiation and decision-making, formulating strategy in cross-cultural environment; definition of ethic; trust and truth; unfair competition; ethical issues in business practices; social responsibility and the role of ethical issues in management. |
The students who have succeeded in this course;
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Week | Subject | Related Preparation |
1) | Introduction to the Course and Syllabus | |
2) | Basic Communication Knowledge | |
3) | Verbal and nonverbal communication | |
4) | Listening & Learning | |
5) | Emotions & Emotional Intelligence | |
6) | Culture | |
7) | Culture | |
8) | Midterm Exam | Study for midterm exam |
9) | Presentation Techniques | |
10) | Meeting Management | |
11) | Communication in Career | |
12) | Succesful Job Interviews | |
13) | Communication on social media Student Presentations | Preparetion for presentation and project |
14) | Student Presentations | Preparetion for presentation and project |
15) | Final Exam | Study for Final Exam |
Course Notes / Textbooks: | Demet Gürüz ve Ayşen Temel Eğinli. Kişilerarası İletişim, 2017, 6. Basım, Nobel Yayınları, ISBN: 978-605-5426-38-5. Ayda Uzunçarşılı Soydaş, Kültürlerarası İletişim, 2010, 1. Basım, Parşömen Yayıncılık, ISBN: 978-605-4452-02-6. |
References: | Kory Floyd and Peter Cardon. Business and Professional Communication: Putting People First, 2020. First Edition. McGraw-Hill, ISBN: 978-1-260-54795-5. |
Learning Outcomes | 1 |
2 |
3 |
4 |
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Program Outcomes | ||||||||
1) Discloses basic knowledge of international logistics, including development process, new and determinative concepts, scientific methodology, theory and models of logistics discipline. | ||||||||
2) Uses appropriate tools and analytical techniques to collect and analyze quantitative and qualitative data in relevant areas, interpret the results and suggest solutions. | ||||||||
3) Designs a logistics system that will support the business mission and objectives. | ||||||||
4) Identifies uncertainties in the logistics and supply chain processes and takes measures to mitigate risks. | ||||||||
5) Can discover and create entrepreneurial opportunities and experience to successfully build and develop self-employment. | ||||||||
6) Analyzes the complex and rapidly changing conditions, the dynamics of the national / international business world, the relevant international logistics and supply chain environment | ||||||||
7) Can translate and explain the contents of documents written in English related to the field. | ||||||||
8) Communicates in written and spoken English with people of different social backgrounds, has global competence in tracking and interpreting global dynamics in logistics and supply chain fields. | ||||||||
9) Can demonstrate personal, professional, social and work ethic standards, assesses the ethical dimensions of the various applications in relevant fields, and becomes aware of the importance of ethical behavior in the process of collecting value added. |
No Effect | 1 Lowest | 2 Low | 3 Average | 4 High | 5 Highest |
Program Outcomes | Level of Contribution | |
1) | Discloses basic knowledge of international logistics, including development process, new and determinative concepts, scientific methodology, theory and models of logistics discipline. | 2 |
2) | Uses appropriate tools and analytical techniques to collect and analyze quantitative and qualitative data in relevant areas, interpret the results and suggest solutions. | 1 |
3) | Designs a logistics system that will support the business mission and objectives. | 1 |
4) | Identifies uncertainties in the logistics and supply chain processes and takes measures to mitigate risks. | 1 |
5) | Can discover and create entrepreneurial opportunities and experience to successfully build and develop self-employment. | 3 |
6) | Analyzes the complex and rapidly changing conditions, the dynamics of the national / international business world, the relevant international logistics and supply chain environment | 3 |
7) | Can translate and explain the contents of documents written in English related to the field. | 3 |
8) | Communicates in written and spoken English with people of different social backgrounds, has global competence in tracking and interpreting global dynamics in logistics and supply chain fields. | 3 |
9) | Can demonstrate personal, professional, social and work ethic standards, assesses the ethical dimensions of the various applications in relevant fields, and becomes aware of the importance of ethical behavior in the process of collecting value added. | 5 |
Expression | |
Individual study and homework | |
Lesson | |
Group study and homework | |
Reading | |
Homework | |
Q&A / Discussion |
Written Exam (Open-ended questions, multiple choice, true-false, matching, fill in the blanks, sequencing) | |
Homework | |
Application | |
Individual Project | |
Group project | |
Presentation | |
Bilgisayar Destekli Sunum |
Semester Requirements | Number of Activities | Level of Contribution |
Quizzes | 1 | % 10 |
Homework Assignments | 5 | % 20 |
Midterms | 1 | % 30 |
Final | 1 | % 40 |
total | % 100 | |
PERCENTAGE OF SEMESTER WORK | % 60 | |
PERCENTAGE OF FINAL WORK | % 40 | |
total | % 100 |
Activities | Number of Activities | Workload |
Course Hours | 15 | 45 |
Study Hours Out of Class | 13 | 77 |
Homework Assignments | 15 | 15 |
Quizzes | 13 | 13 |
Midterms | 1 | 7 |
Final | 1 | 14 |
Total Workload | 171 |