Industrial Engineering
Bachelor	TR-NQF-HE: Level 6	QF-EHEA: First Cycle	EQF-LLL: Level 6

General course introduction information

Course Code:

BBA203

Course Name:

Cross-Cultural Business Communication and Ethics

Course Semester:

Fall

Course Credits:

Theoretical	Practical	Credit	ECTS
3	0	3	6

Language of instruction:

Course Requisites:

Does the Course Require Work Experience?:

Type of course:

Compulsory

Course Level:

Bachelor

TR-NQF-HE:6. Master`s Degree

QF-EHEA:First Cycle

EQF-LLL:6. Master`s Degree

Mode of Delivery:

Face to face

Course Coordinator :

Dr.Öğr.Üyesi BEYNAZ UYSAL

Course Lecturer(s):

Dr.Öğr.Üyesi BEYNAZ UYSAL

Course Assistants:

Course Objective and Content

Course Objectives:

This course aims at intercultural communication management; evaluation of business and marketing environment; the role, meaning and dimensions of the cult; intercultural models and communication; verbal and non-verbal communication and problems; practices of intercultural communication at workplaces; reconciliation and decision making; strategy development in business environment; definition of ethics; trust and reality; unfair competition; ethical issues in marketing components; social responsibility and ethics in the management of the company.

Course Content:

Cross-cultural communications management; assessing the business and marketing environment; understanding the role of culture; the meanings and dimensions of culture; cross-cultural models; communicating across cultures; verbal and non-verbal communication; issues in cross-cultural communications management; application of cross-cultural communications management to business situations: cross-cultural negotiation and decision-making, formulating strategy in cross-cultural environment; definition of ethic; trust and truth; unfair competition; ethical issues in business practices; social responsibility and the role of ethical issues in management.

Learning Outcomes

The students who have succeeded in this course;

Learning Outcomes

1 - Knowledge
Theoretical - Conceptual
2 - Skills
Cognitive - Practical
3 - Competences
Communication and Social Competence
1) • Describe and implement written communications by planning and writing appropriate documents for the situation, purpose and reader
2) • Be able to describe and apply oral communication by speaking clearly, concisely, respectfully and appropriately
3) • To be able to effectively apply various written communication, speaking and listening methods and explanation and discussion techniques in personal and professional settings.
Learning Competence
Field Specific Competence
1) • To be able to evaluate the different approaches of experts in business ethics
Competence to Work Independently and Take Responsibility

Lesson Plan

Week	Subject	Related Preparation
1)	Description the Course Content and Introduction to the Course	Yok
2)	Communicating for Professional Success (Chapter 1)	Examines the course content and reads the related subject
3)	Verbal and Nonverbal Messages (Chapter 3)	Reads the related subject
4)	Listening and Learning (Chapter 4)	Reads related subject
5)	Emotion & Emotional Intelligence	Reads related subjects
6)	Culture, Diversity, and Global Engagement (Chapter 2)	Reads related subject
7)	Culture, Diversity, and Global Engagement (Chapter 2)	Reads related sunject
8)	Midterm Exam	Studies for midterm exams
9)	Major Goals for Presentations (Chapter 11) Planning and Crafting Presentations (Chapter 12)	Reads related subject
10)	Finding Support for Your Presentation Goals (Chapter 13) Rehearsing and Delivering Successful Presentations (Chapter 14)	Reads related subject
11)	Career Communication (Chapter 8)	Reads related subject
12)	Interviewing Successfully (Chapter 9)	Reads related subject
13)	Writing across Media (Chapter 10) Presentations of students	Reads related subject Prepares for presentation and project
14)	Presentations of students	Prepares for presentation and project
15)	Final Exam	Study for Final Exam

Sources

Course Notes / Textbooks:	Kory Floyd and Peter Cardon. Business and Professional Communication: Putting People First, 2020. First Edition. McGraw-Hill, ISBN: 978-1-260-54795-5.
References:	Kory Floyd and Peter Cardon. Business and Professional Communication: Putting People First, 2020. First Edition. McGraw-Hill, ISBN: 978-1-260-54795-5.

Course-Program Learning Outcome Relationship

Learning Outcomes	1	2	3	4
Program Outcomes
1) Adequate knowledge in mathematics, science and engineering subjects pertaining to the relevant discipline; ability to use theoretical and applied information in these areas to model and solve engineering problems.
2) Ability to identify, formulate, and solve complex engineering problems; ability to select and apply proper analysis and modelling methods for this purpose.
3) Ability to design a complex system, process, device or product under realistic constraints and conditions, in such a way so as to meet the desired result; ability to apply modern design methods for this purpose. (Realistic constraints and conditions may include factors such as economic and environmental issues, sustainability, manufacturability, ethics, health, safety issues, and social and political issues according to the nature of the design.)
4) Ability to devise, select, and use modern techniques and tools needed for engineering practice; ability to employ information technologies effectively.
5) Ability to design and conduct experiments, gather data, analyse and interpret results for investigating engineering problems.
6) Ability to work efficiently in intra-disciplinary and multi-disciplinary teams; ability to work individually.
7) Ability to communicate effectively i Turkish, both orally and in writing; knowledge of a minimum of one foreign language.
8) Recognition of the need for lifelong learning; ability to access information, to follow developments in science and technology, and to continue to educate him/herself.
9) Awareness of professional and ethical responsibility.
10) Information about business life practices such as project management, risk management, and change management; awareness of entrepreneurship, innovation, and sustainable development.
11) Knowledge about contemporary issues and the global and societal effects of engineering practices on health, environment, and safety; awareness of the legal consequences of engineering solutions.

Course - Learning Outcome Relationship

No Effect	1 Lowest	2 Low	3 Average	4 High	5 Highest

	Program Outcomes	Level of Contribution
1)	Adequate knowledge in mathematics, science and engineering subjects pertaining to the relevant discipline; ability to use theoretical and applied information in these areas to model and solve engineering problems.
2)	Ability to identify, formulate, and solve complex engineering problems; ability to select and apply proper analysis and modelling methods for this purpose.
3)	Ability to design a complex system, process, device or product under realistic constraints and conditions, in such a way so as to meet the desired result; ability to apply modern design methods for this purpose. (Realistic constraints and conditions may include factors such as economic and environmental issues, sustainability, manufacturability, ethics, health, safety issues, and social and political issues according to the nature of the design.)
4)	Ability to devise, select, and use modern techniques and tools needed for engineering practice; ability to employ information technologies effectively.
5)	Ability to design and conduct experiments, gather data, analyse and interpret results for investigating engineering problems.
6)	Ability to work efficiently in intra-disciplinary and multi-disciplinary teams; ability to work individually.
7)	Ability to communicate effectively i Turkish, both orally and in writing; knowledge of a minimum of one foreign language.
8)	Recognition of the need for lifelong learning; ability to access information, to follow developments in science and technology, and to continue to educate him/herself.
9)	Awareness of professional and ethical responsibility.
10)	Information about business life practices such as project management, risk management, and change management; awareness of entrepreneurship, innovation, and sustainable development.
11)	Knowledge about contemporary issues and the global and societal effects of engineering practices on health, environment, and safety; awareness of the legal consequences of engineering solutions.

Learning Activity and Teaching Methods

Expression
Individual study and homework
Lesson
Group study and homework
Reading
Homework
Q&A / Discussion

Assessment & Grading Methods and Criteria

Written Exam (Open-ended questions, multiple choice, true-false, matching, fill in the blanks, sequencing)
Homework
Application
Individual Project
Group project
Presentation
Bilgisayar Destekli Sunum

Assessment & Grading

Semester Requirements	Number of Activities	Level of Contribution
Quizzes	1	% 10
Homework Assignments	5	% 20
Midterms	1	% 30
Final	1	% 40
total		% 100
PERCENTAGE OF SEMESTER WORK		% 60
PERCENTAGE OF FINAL WORK		% 40
total		% 100

Workload and ECTS Credit Grading

Activities	Number of Activities	Workload
Course Hours	15	45
Study Hours Out of Class	13	77
Homework Assignments	15	15
Quizzes	13	13
Midterms	1	7
Final	1	14
Total Workload		171