Industrial Engineering
Bachelor	TR-NQF-HE: Level 6	QF-EHEA: First Cycle	EQF-LLL: Level 6

General course introduction information

Course Code:

BNKS407

Course Name:

Damage Applications

Course Semester:

Fall

Course Credits:

Theoretical	Practical	Credit	ECTS
3	0	3	6

Language of instruction:

Course Requisites:

Does the Course Require Work Experience?:

Type of course:

Compulsory

Course Level:

Bachelor

TR-NQF-HE:6. Master`s Degree

QF-EHEA:First Cycle

EQF-LLL:6. Master`s Degree

Mode of Delivery:

Face to face

Course Coordinator :

Dr.Öğr.Üyesi HAKAN ÖZCAN

Course Lecturer(s):

Course Assistants:

Course Objective and Content

Course Objectives:

The aim of this course is to enable students to understand the following concepts: the narrative from the damage report to the payment of the damage file; the importance of damage management in terms of companies; varying damage organization structure over years; the duties of the experts; expert appointment criteria; the benefits of the contracted service system in the vehicle branch and how it is managed; damage accounting; loss premium rate account; provisioning system.

Course Content:

If the damage file is allowed to be paid and paid for in the event of damage notification, the importance of damage management; varying damage organization structure over years; the duties of the experts; expert appointment criteria; the benefits of the contracted service system in the vehicle branch and how it is managed; damage accounting; loss premium rate account; provision account.

Learning Outcomes

The students who have succeeded in this course;

Learning Outcomes

1 - Knowledge
Theoretical - Conceptual
1) • Define the damage.
2) • Calculate the rate of damage premium.
3) • New accident assessment report to discuss the concept of information and its effects.
4) Understand the foundations of organizations such as Tramer and Hatmer; analyze.
2 - Skills
Cognitive - Practical
3 - Competences
Communication and Social Competence
Learning Competence
Field Specific Competence
Competence to Work Independently and Take Responsibility

Lesson Plan

Week	Subject	Related Preparation
1)	• Examination of the course content. • Explanation of the concept of risk in Sigotacılık. • What is risk? • Characteristics of the risk • Risk and insurance • What is damage? • Why is the damage department important?	reading
2)	• General damage • Who is Insurance Eskperi? • Criteria affecting the damage file process • General and special conditions of the policy • Incomplete insurance • Policy exemptions • What is the recourse?	Review review.
3)	• Damage notice and expert assignments • Who is an insurance expert? • Expert training? • Insurance expert duties • Operation and conditions • Internship and pricing • Appraiser assignment and tracking system.	Review of the course.
4)	• Auto (Casco-Traffic) damages • Compensation calculation • Negotiated service applications • Documents requested in damage file • Full damage • Theft • Recourse account • Out of coverage	Review of the course
5)	• New material damaged accident reports • Law and regulation • EU implementation • What to do after an accident? • After the notice of the damage? • Non-application cases • Statistics	Review of the course
6)	• Assistance services • Insurance benefits • Vehicle guarantees • Personal guarantees • Information and organization service • Housing and workplace assistance	Review of the course.
7)	• Mini repair service • Service groups and services • Repair of plastic bumpers • Mobile parking repair service • Plastic, leather and vinyl components	Review of the course.
8)	• VISA • Discussion of the visa. • Post-exam responses of midterm exam answers (depending on time).	Review of the course.
9)	• Fire damage • Damage notice • Appraiser assignment • Collateral and non-collateral • Compensation and recourse calculation • Damage and compensation • Requested documents	none
10)	Fire damage • Damage notice • Appraiser assignment • Collateral and non-collateral • Compensation and recourse calculation • Damage and compensation • Requested documents	Review of the course.
11)	• Engineering damage • Damage notice • Appraiser assignment • Collateral and non-collateral • Compensation and recourse calculation • Damage and compensation • Requested documents	Review of the course.
12)	• Personal accident damages • Damage notice • Appraiser assignment • Collateral and non-collateral • Compensation and recourse calculation • Damage and compensation • Requested documents	Review of the course.
13)	• Damage tracking center • The Khawajagan • Insurance Information Center • Insurances included • Coordination committee • Sub information centers	Review of the course
14)	• Insurance fraud • Turkish society and insurance • Foreign fraud prevention services • Fraud types • The importance of ethical principles and rules in damage applications. • The importance of ethical principles and rules in economic applications. • Case studies • The importance of ethical principles and rules in damage applications. • The importance of ethical principles and rules in economic applications. • Case studies	Review of the course.
15)	• Evaluation of the students through the final exam. • Appraisal of the issues mentioned in the period. • Determining the minimum required level of the students who are responsible for all subjects during the 60-minute exam. • Topics covered during the semeste	NONE

Sources

Course Notes / Textbooks:	(The institution recognizes the use of the textbook in the classroom as part of the educational methodology and strategy applied in diverse materials. The textbook is part of the curriculum and is used to reach the student in an effective manner in the classroom. Every student is expected to acquire and use the textbook.) Ders Notları
References:	(Kurum, ders kitaplarının eğitim yöntemleri ve uygulanan çeşitli materyallerin bir parçası olarak kullanılmasını tanır. Ders kitabı müfredatın bir parçasıdır ve sınıfta öğrenciyi etkin bir şekilde ulaşmak için kullanılır. ders kitabını kullanın.) Ders Notları

Course-Program Learning Outcome Relationship

Learning Outcomes	1	2	3	4
Program Outcomes
1) Adequate knowledge in mathematics, science and engineering subjects pertaining to the relevant discipline; ability to use theoretical and applied information in these areas to model and solve engineering problems.
2) Ability to identify, formulate, and solve complex engineering problems; ability to select and apply proper analysis and modelling methods for this purpose.
3) Ability to design a complex system, process, device or product under realistic constraints and conditions, in such a way so as to meet the desired result; ability to apply modern design methods for this purpose. (Realistic constraints and conditions may include factors such as economic and environmental issues, sustainability, manufacturability, ethics, health, safety issues, and social and political issues according to the nature of the design.)
4) Ability to devise, select, and use modern techniques and tools needed for engineering practice; ability to employ information technologies effectively.
5) Ability to design and conduct experiments, gather data, analyse and interpret results for investigating engineering problems.
6) Ability to work efficiently in intra-disciplinary and multi-disciplinary teams; ability to work individually.
7) Ability to communicate effectively i Turkish, both orally and in writing; knowledge of a minimum of one foreign language.
8) Recognition of the need for lifelong learning; ability to access information, to follow developments in science and technology, and to continue to educate him/herself.
9) Awareness of professional and ethical responsibility.
10) Information about business life practices such as project management, risk management, and change management; awareness of entrepreneurship, innovation, and sustainable development.
11) Knowledge about contemporary issues and the global and societal effects of engineering practices on health, environment, and safety; awareness of the legal consequences of engineering solutions.

Course - Learning Outcome Relationship

No Effect	1 Lowest	2 Low	3 Average	4 High	5 Highest

	Program Outcomes	Level of Contribution
1)	Adequate knowledge in mathematics, science and engineering subjects pertaining to the relevant discipline; ability to use theoretical and applied information in these areas to model and solve engineering problems.
2)	Ability to identify, formulate, and solve complex engineering problems; ability to select and apply proper analysis and modelling methods for this purpose.
3)	Ability to design a complex system, process, device or product under realistic constraints and conditions, in such a way so as to meet the desired result; ability to apply modern design methods for this purpose. (Realistic constraints and conditions may include factors such as economic and environmental issues, sustainability, manufacturability, ethics, health, safety issues, and social and political issues according to the nature of the design.)
4)	Ability to devise, select, and use modern techniques and tools needed for engineering practice; ability to employ information technologies effectively.
5)	Ability to design and conduct experiments, gather data, analyse and interpret results for investigating engineering problems.
6)	Ability to work efficiently in intra-disciplinary and multi-disciplinary teams; ability to work individually.
7)	Ability to communicate effectively i Turkish, both orally and in writing; knowledge of a minimum of one foreign language.
8)	Recognition of the need for lifelong learning; ability to access information, to follow developments in science and technology, and to continue to educate him/herself.
9)	Awareness of professional and ethical responsibility.
10)	Information about business life practices such as project management, risk management, and change management; awareness of entrepreneurship, innovation, and sustainable development.
11)	Knowledge about contemporary issues and the global and societal effects of engineering practices on health, environment, and safety; awareness of the legal consequences of engineering solutions.

Learning Activity and Teaching Methods

Field Study
Expression
Lesson
Homework

Assessment & Grading Methods and Criteria

Written Exam (Open-ended questions, multiple choice, true-false, matching, fill in the blanks, sequencing)
Homework
Observation
Group project

Assessment & Grading

Semester Requirements	Number of Activities	Level of Contribution
Midterms	1	% 40
Final	1	% 60
total		% 100
PERCENTAGE OF SEMESTER WORK		% 40
PERCENTAGE OF FINAL WORK		% 60
total		% 100

Workload and ECTS Credit Grading

Activities	Number of Activities	Workload
Course Hours	16	48
Study Hours Out of Class	16	64
Project	1	12
Homework Assignments	4	20
Midterms	1	15
Final	1	22
Total Workload		181