Health İnstitutions Management
Associate	TR-NQF-HE: Level 5	QF-EHEA: Short Cycle	EQF-LLL: Level 5

General course introduction information

Course Code:

SKI158

Course Name:

Health Care Institutions Practice II

Course Semester:

Spring

Course Credits:

Theoretical	Practical	Credit	ECTS
1	14	8	13

Language of instruction:

Course Requisites:

Does the Course Require Work Experience?:

Yes

Type of course:

Compulsory

Course Level:

Associate

TR-NQF-HE:5. Master`s Degree

QF-EHEA:Short Cycle

EQF-LLL:5. Master`s Degree

Mode of Delivery:

Face to face

Course Coordinator :

Öğr.Gör. BÜLENT DERSE

Course Lecturer(s):

Assoc. Prof. ONUR YARAR

Course Assistants:

Course Objective and Content

Course Objectives:

The functioning of the administrative, financial and technical functions of health institutions is shown to students. With this application, students are provided to work within the administrative boundaries of the health institution and students are provided with management experiences that are not in the classroom environment.

Course Content:

Hospital presentation and orientation
Hospital and patient services management and organization
Patient services management
Patient services staff organization
Duties and powers of patient services staff
Patient services operations
Patient services daily work and operations
Patient services workflows
Patient services operation types
Outpatient and Inpatient Services
Invoicing Processes
Invoice and invoice control processes
Private and public insurances and their differences
SGK operation processes and Private health insurance operation processes
Private health insurance operation processes
Midterm Week
Complementary health insurance operation processes
Practice
Practice
Practice
Practice
Final Exams

Learning Outcomes

The students who have succeeded in this course;

Learning Outcomes

1 - Knowledge
Theoretical - Conceptual
2 - Skills
Cognitive - Practical
3 - Competences
Communication and Social Competence
Learning Competence
Field Specific Competence
1) At the end of this period, the student addresses the deficiencies in the field.
Competence to Work Independently and Take Responsibility

Lesson Plan

Week	Subject	Related Preparation
1)	Outpatient and Inpatient Services Invoicing Processes Invoice and invoice control processes	-
1)	Hospital presentation and orientation Hospital and patient services management and organization	-
2)	Patient services management Patient services staff organization Duties and powers of patient services staff	-
3)	Patient services operations Patient services daily work and operations Patient services workflows Patient services transaction types	-
5)	Private and public insurances and their differences SGK transaction processes and Private health insurance transaction processes	-
6)	Private health insurance operation processes	-
7)	Midterm Week	-
8)	Complementary health insurance operation processes	-
9)	Practice	-
10)	Practice	-
11)	Practice	-
12)	Practice	-
13)	Final Exams	-

Sources

Course Notes / Textbooks:	Hasta Hizmetleri, Onur Yarar, Özgür İnce (ed). Güneş Tıp Kitapevi, 2017
References:	Sağlık İşletmeleri Yönetimi, Dilaver Tengilimoğlu, Mahmut Akbolat, Oğuz Işık, Nobel Akademik Yayıncılık, 2012

Course-Program Learning Outcome Relationship

Learning Outcomes	1
Program Outcomes
1) Having social, scientific, cultural and ethical values in the stages of collecting, implementing and announcing the results related to the field.
1) Having theoretical and practical knowledge at the basic level supported by textbooks, application tools and other resources with up-to-date information in the field based on the competences gained at secondary level.
1) To be able to share ideas and suggestions for solutions to issues related to the field with experts and non-experts.
2) To gain the ability to use the same level of theoretical and applied knowledge at the same level in an advanced education level or the same field in the field.
2) The universality of social rights, social justice, quality and cultural values and environmental protection, occupational health and safety.
3) 203/5000 To be able to interpret and evaluate data, to identify and analyze data, and to develop evidence-based solutions by using basic knowledge and skills acquired in the field.
4) To be able to transfer the thoughts at the level of basic knowledge and skills which are related to the field through written and oral communication.
5) Using a foreign language at least in the European Language Portfolio A2 General Level, you can follow the information in your field and communicate with your colleagues.
6) To be able to use the information and communications technologies with the computer software at least at the European Computer Use License Basic Level required by the field.
7) To be able to evaluate basic knowledge and skills in the field with a critical approach, to be able to identify and meet learning needs.
8) Be able to direct their study to an advanced level of education or to a profession at the same level.
9) Be able to carry out a basic level of work independently of the field.
10) Taking responsibility as a team member to solve complex and unforeseen problems encountered in field related applications.
11) Carrying out activities for the development of employees under the responsibility of a project.

Course - Learning Outcome Relationship

No Effect	1 Lowest	2 Low	3 Average	4 High	5 Highest

	Program Outcomes	Level of Contribution
1)	Having social, scientific, cultural and ethical values in the stages of collecting, implementing and announcing the results related to the field.	5
1)	Having theoretical and practical knowledge at the basic level supported by textbooks, application tools and other resources with up-to-date information in the field based on the competences gained at secondary level.	5
1)	To be able to share ideas and suggestions for solutions to issues related to the field with experts and non-experts.	5
2)	To gain the ability to use the same level of theoretical and applied knowledge at the same level in an advanced education level or the same field in the field.	5
2)	The universality of social rights, social justice, quality and cultural values and environmental protection, occupational health and safety.	5
3)	203/5000 To be able to interpret and evaluate data, to identify and analyze data, and to develop evidence-based solutions by using basic knowledge and skills acquired in the field.	5
4)	To be able to transfer the thoughts at the level of basic knowledge and skills which are related to the field through written and oral communication.	5
5)	Using a foreign language at least in the European Language Portfolio A2 General Level, you can follow the information in your field and communicate with your colleagues.	5
6)	To be able to use the information and communications technologies with the computer software at least at the European Computer Use License Basic Level required by the field.	5
7)	To be able to evaluate basic knowledge and skills in the field with a critical approach, to be able to identify and meet learning needs.	5
8)	Be able to direct their study to an advanced level of education or to a profession at the same level.	5
9)	Be able to carry out a basic level of work independently of the field.	5
10)	Taking responsibility as a team member to solve complex and unforeseen problems encountered in field related applications.	5
11)	Carrying out activities for the development of employees under the responsibility of a project.	5

Learning Activity and Teaching Methods

Field Study
Expression
Report Writing
Q&A / Discussion
Internship/Onsite Practice

Assessment & Grading Methods and Criteria

Application
Observation
Reporting
Staj/ Yerinde Uygulama Değerlendirmesi

Assessment & Grading

Semester Requirements	Number of Activities	Level of Contribution
Final	1	% 60
Final Practice	1	% 20
Paper Submission	1	% 20
total		% 100
PERCENTAGE OF SEMESTER WORK		% 40
PERCENTAGE OF FINAL WORK		% 60
total		% 100

Workload and ECTS Credit Grading

Activities	Number of Activities	Duration (Hours)	Workload
Course Hours	1	40	40
Application	1	100	100
Special Course Internship (Work Placement)	1	100	100
Paper Submission	1	50	50
Final	1	100	100
Total Workload			390