CENG485 Business Process ManagementIstanbul Okan UniversityDegree Programs Computer Engineering (English)General Information For StudentsDiploma SupplementErasmus Policy StatementNational Qualifications
Computer Engineering (English)
Bachelor TR-NQF-HE: Level 6 QF-EHEA: First Cycle EQF-LLL: Level 6

General course introduction information

Course Code: CENG485
Course Name: Business Process Management
Course Semester: Fall
Course Credits:
Theoretical Practical Credit ECTS
3 0 3 7
Language of instruction: EN
Course Requisites:
Does the Course Require Work Experience?: No
Type of course: Department Elective
Course Level:
Bachelor TR-NQF-HE:6. Master`s Degree QF-EHEA:First Cycle EQF-LLL:6. Master`s Degree
Mode of Delivery: Face to face
Course Coordinator : Prof. Dr. BEKİR TEVFİK AKGÜN
Course Lecturer(s):
Course Assistants:

Course Objective and Content

Course Objectives: The aim of the course is in the ISY life cycle; target setting, process design, process implementation, process setup and measurement and process evaluation.
Course Content: Business Process Management consists of a set of concepts, methods and tools that help organizations define, implement, measure, and improve end-to-end interrelated processes. The course includes the necessary methods and techniques to analyze, design, implement, automate and evaluate business processes.

Learning Outcomes

The students who have succeeded in this course;
Learning Outcomes
1 - Knowledge
Theoretical - Conceptual
1) AStudents will learn about the methods required to define, analyze and improve Business Processes.
2) Students will be able to understand Business Process Management Notation (ISYN) and develop ISYN models.
2 - Skills
Cognitive - Practical
1) Students will be able to reveal weakness in a given process and suggest improvements that will increase corporate performance.
3 - Competences
Communication and Social Competence
Learning Competence
Field Specific Competence
Competence to Work Independently and Take Responsibility

Lesson Plan

Week Subject Related Preparation
1) ISY Life Cycle Overview, Introduction to Process Modeling Course Notes
2) Process Architecture Course Notes
3) ISY Notation Course Notes
4) Process Modeling with ISYN software Course notes
5) Human-Centered and System-Centric Processes Course notes
6) Process Automation Course notes
7) Workflow and Input Course notes
8) Midterm Exam Course notes
9) Workflow and Decisions Course Notes
10) Workflow and Decisions Course notes
11) Work and Resource Distribution Course notes
12) Rules Against Processes Course notes
13) Process Performance Criteria Course note
14) Process Mining Course notes
15) Final Exam Course Notes

Sources

Course Notes / Textbooks: Damij, Nadya; Damij, Talib. Process Management. A Multi-Disciplinary Guide to Theory, Modeling and Methodology. Springer, Heidelberg, 2014, ISBN 978-3-642-36638-3

Harmon, Paul: Business Process Change. A Guide for Business Managers and BPM and Six Sigma Professionals. 2nd Edition, Morgan Kaufmann, San Francisco, ISBN-10: 0123741521,ISBN-13: 978-0123741523.
References: Jeston, John; Nelis, Johan. Business Process Management: Practical Guidelines to Successful Implementations. Butterworth-Heinemann, 2006, pp. 464, ISBN 0750669217

Davis, R. An Introduction to Business Process Modeling with the ARIS design platform: Getting started with BPM, (1st ed.) Springer, New York, 2007.

Course-Program Learning Outcome Relationship

Learning Outcomes

1

2

3

Program Outcomes
1) Sufficient knowledge in mathematics, science and engineering related to their branches; the ability to apply theoretical and practical knowledge in these areas to model and solve engineering problems.
2) The ability to identify, formulate, and solve complex engineering problems; selecting and applying appropriate analysis and modeling methods for this purpose.
3) The ability to design a complex system, process, device or product under realistic constraints and conditions to meet specific requirements; the ability to apply modern design methods for this purpose. (Realistic constraints and conditions include such issues as economy, environmental issues, sustainability, manufacturability, ethics, health, safety, social and political issues, according to the nature of design.)
4) Ability to develop, select and use modern techniques and tools necessary for engineering applications; ability to use information technologies effectively.
5) Ability to design experiments, conduct experiments, collect data, analyze and interpret results for examination of engineering problems.
6) The ability to work effectively in disciplinary and multidisciplinary teams; individual work skill.
7) Effective communication skills in Turkish oral and written communication; at least one foreign language knowledge.
8) Awareness of the need for lifelong learning; access to knowledge, ability to follow developments in science and technology, and constant self-renewal.
9) Professional and ethical responsibility.
10) Information on project management and practices in business life such as risk management and change management; awareness about entrepreneurship, innovation and sustainable development.
11) Information on the effects of engineering applications on health, environment and safety in the universal and social dimensions and the problems of the times; awareness of the legal consequences of engineering solutions.

Course - Learning Outcome Relationship

No Effect 1 Lowest 2 Low 3 Average 4 High 5 Highest
           
Program Outcomes Level of Contribution
1) Sufficient knowledge in mathematics, science and engineering related to their branches; the ability to apply theoretical and practical knowledge in these areas to model and solve engineering problems.
2) The ability to identify, formulate, and solve complex engineering problems; selecting and applying appropriate analysis and modeling methods for this purpose.
3) The ability to design a complex system, process, device or product under realistic constraints and conditions to meet specific requirements; the ability to apply modern design methods for this purpose. (Realistic constraints and conditions include such issues as economy, environmental issues, sustainability, manufacturability, ethics, health, safety, social and political issues, according to the nature of design.)
4) Ability to develop, select and use modern techniques and tools necessary for engineering applications; ability to use information technologies effectively.
5) Ability to design experiments, conduct experiments, collect data, analyze and interpret results for examination of engineering problems.
6) The ability to work effectively in disciplinary and multidisciplinary teams; individual work skill.
7) Effective communication skills in Turkish oral and written communication; at least one foreign language knowledge.
8) Awareness of the need for lifelong learning; access to knowledge, ability to follow developments in science and technology, and constant self-renewal.
9) Professional and ethical responsibility.
10) Information on project management and practices in business life such as risk management and change management; awareness about entrepreneurship, innovation and sustainable development.
11) Information on the effects of engineering applications on health, environment and safety in the universal and social dimensions and the problems of the times; awareness of the legal consequences of engineering solutions.

Learning Activity and Teaching Methods

Expression
Brainstorming/ Six tihnking hats
Individual study and homework
Lesson
Q&A / Discussion

Assessment & Grading Methods and Criteria

Written Exam (Open-ended questions, multiple choice, true-false, matching, fill in the blanks, sequencing)
Homework

Assessment & Grading

Semester Requirements Number of Activities Level of Contribution
Homework Assignments 1 % 20
Midterms 1 % 30
Final 1 % 50
total % 100
PERCENTAGE OF SEMESTER WORK % 50
PERCENTAGE OF FINAL WORK % 50
total % 100

Workload and ECTS Credit Grading

Activities Number of Activities Duration (Hours) Workload
Course Hours 14 3 42
Study Hours Out of Class 14 3 42
Homework Assignments 1 30 30
Midterms 1 40 40
Final 1 50 50
Total Workload 204