MTUR204 Computerized Reservation Systems IIIstanbul Okan UniversityDegree Programs Tourism And Hospitality ManagementGeneral Information For StudentsDiploma SupplementErasmus Policy StatementNational Qualifications
Tourism And Hospitality Management
Associate TR-NQF-HE: Level 5 QF-EHEA: Short Cycle EQF-LLL: Level 5

General course introduction information

Course Code: MTUR204
Course Name: Computerized Reservation Systems II
Course Semester: Spring
Course Credits:
Theoretical Practical Credit ECTS
3 0 3 5
Language of instruction: TR
Course Requisites:
Does the Course Require Work Experience?: No
Type of course: Compulsory
Course Level:
Associate TR-NQF-HE:5. Master`s Degree QF-EHEA:Short Cycle EQF-LLL:5. Master`s Degree
Mode of Delivery: Face to face
Course Coordinator : Öğr.Gör. GÜLDEREN ARCA
Course Lecturer(s):
Course Assistants:

Course Objective and Content

Course Objectives: It is planned for the students to learn to use the Sabre system and to obtain the system usage certificate from SABRE
Course Content: "Computerized Reservation Systems I" is the use of course subjects in Saber System.

Learning Outcomes

The students who have succeeded in this course;
Learning Outcomes
1 - Knowledge
Theoretical - Conceptual
2 - Skills
Cognitive - Practical
3 - Competences
Communication and Social Competence
Learning Competence
Field Specific Competence
1) Reservation System information is at the top level
2) Know all terminology for Reservation
3) Learn to use the SABRE system
4) SABER qualifies for the Certificate Exam
Competence to Work Independently and Take Responsibility

Lesson Plan

Week Subject Related Preparation
1) . SABRE Sisteminde Passenger Name Record Resource Book/ System
2) PNR Creating on SABRE System Resource Book/System
3) Announcement of Reservation Terminology Classification of reservation systems The systems used in Turkey Resource Book
4) Explaining the concept of flight schedule, Availability Explanation of reservation status codes on SABRE System Resource Book/System
5) .On SABRE SYSTEM; Description of ARUNK and Passive Segment Completion of Passenger Name Record. End Of Transaction Displaying the reservation record created, making changes, (PNR invocation and varieties) Adding flights between two segments. Resource Book/System
6) On SABRE System Description of passengers and their operations Carriage and conditions for pets in the cabin Introduction of Passenger Special Service Requests Resource Book/System
7) .On SABRE System Explaining Special Meal Requests Notification of Passenger Information against the airway Resource Book/System
8) MIDTERM
9) On SABRE System; Adding note text, postal address and e-mail address to PNR Passport Information to PNR Retrieval entries of the PNR to the screen Resource Book/System
10) On SABRE System Changes to Reservation Registration Segment cancellation Adding Miles Card Number to PNR Adding passport information Resource Book/System
11) On Sabre System Office's general QUE Count Explanation of QUE system Q 'Performing operations Resource Book/System
12) On SABRE System PNR Division operations Examination of newly formed PNR Disclosure of old and new PNRs Resource Book/System
13) On SABRE System Querying without creating a PNR Minimum cost per booking class in PNR Charging of Passengers Kaynak Kitap/System
14) On Sabre System Detailed examination of Fare notes Resource Book/system
15) FINAL EXAMINATION

Sources

Course Notes / Textbooks: Kaynak Kitap/Sistem
References: Resource Book/System

Course-Program Learning Outcome Relationship

Learning Outcomes

1

2

3

3

Program Outcomes
1) Can work in Travel Agencies
2) Can work in Fares & Ticketing and Airline Reservation Departments
3) They can work in various departments of hospitality management
4) Can work in various Departments of airlines
5) Those who fulfill the requirements of the YOK/ DGS Exam can continue University

Course - Learning Outcome Relationship

No Effect 1 Lowest 2 Low 3 Average 4 High 5 Highest
           
Program Outcomes Level of Contribution
1) Can work in Travel Agencies 5
2) Can work in Fares & Ticketing and Airline Reservation Departments 5
3) They can work in various departments of hospitality management 5
4) Can work in various Departments of airlines 5
5) Those who fulfill the requirements of the YOK/ DGS Exam can continue University 1

Learning Activity and Teaching Methods

Expression
Individual study and homework
Lesson
Homework

Assessment & Grading Methods and Criteria

Written Exam (Open-ended questions, multiple choice, true-false, matching, fill in the blanks, sequencing)
Homework
Application

Assessment & Grading

Semester Requirements Number of Activities Level of Contribution
Midterms 1 % 40
Final 1 % 60
total % 100
PERCENTAGE OF SEMESTER WORK % 40
PERCENTAGE OF FINAL WORK % 60
total % 100

Workload and ECTS Credit Grading

Activities Number of Activities Duration (Hours) Workload
Course Hours 14 3 42
Study Hours Out of Class 20 3 60
Homework Assignments 20 3 60
Midterms 1 1 1
Final 1 1 1
Total Workload 164