MTUR107 Tour Operators and Travel AgenciesIstanbul Okan UniversityDegree Programs Tourism And Hospitality ManagementGeneral Information For StudentsDiploma SupplementErasmus Policy StatementNational Qualifications
Tourism And Hospitality Management
Associate TR-NQF-HE: Level 5 QF-EHEA: Short Cycle EQF-LLL: Level 5

General course introduction information

Course Code: MTUR107
Course Name: Tour Operators and Travel Agencies
Course Semester: Fall
Course Credits:
Theoretical Practical Credit ECTS
3 0 3 7
Language of instruction: TR
Course Requisites:
Does the Course Require Work Experience?: No
Type of course: Compulsory
Course Level:
Associate TR-NQF-HE:5. Master`s Degree QF-EHEA:Short Cycle EQF-LLL:5. Master`s Degree
Mode of Delivery: Face to face
Course Coordinator : Öğr.Gör. GÜLDEREN ARCA
Course Lecturer(s):
Course Assistants:

Course Objective and Content

Course Objectives: To make students to have a general knowledge about Travel Agency and Tour Operator
Course Content: Definitions of service, travel, travel agency
Historical Development of Travel Agencies
Travel Agencies in the World
Travel Agents in Turkey
Functional Classification of Travel Agencies on the International Platform
Features of Travel Agents in today's Turkey
The importance of Law No. 1618
Information about TÜRSAB
The development of the last 15 years in Turkey Travel Agencies
Legal Classification of Travel Agents in Turkey
Duties of the Travel Agency in Turkey
Characteristics of Group A Syahat Agents
Characteristics of B Group Syahat Agents
C Group Syahat Agents' Characteristics
BSP System
Definitions of Tour Operator
Applications in Turkey
Examples of Tour Operators in the World
Differences between Travel Agency and Tour Operator
Operations of Tour Operator
Package Tour Concept
Stages of the package tour
2023 Project summary of the Ministry of Tourism

Learning Outcomes

The students who have succeeded in this course;
Learning Outcomes
1 - Knowledge
Theoretical - Conceptual
2 - Skills
Cognitive - Practical
3 - Competences
Communication and Social Competence
Learning Competence
Field Specific Competence
1) Have information about Travel Agency
2) Travel Agency and Tour Operator knows the differences and common aspects.
3) Tour Operators and Travel Agencies of the world knows and practices in Turkey.
Competence to Work Independently and Take Responsibility

Lesson Plan

Week Subject Related Preparation
1) Definitions of service, travel, travel agency Historical Development of Travel Agencies Resource Book
2) Travel Agencies in the World Travel Agents in Turkey Resource Book
3) Functional Classification of Travel Agencies on the International Platform Resourse Book
4) Features of Travel Agents in today's Turkey The importance of Law No. 1618 Recourse Book
5) Information about TÜRSAB The development of the last 15 years in Turkey Travel Agencies Resource Book
6) Legal Classification of Travel Agents in Turkey Duties of the Travel Agency in Turkey Resource Book
7) Characteristics of Group A Syahat Agents Characteristics of B Group Syahat Agents C Group Syahat Agents' Characteristics Resource Book
8) MIDTERM
9) BSP System Definitions of Tour Operator Resource Book
10) Applications in Turkey Examples of Tour Operators in the World Resource Book
11) Differences between Travel Agency and Tour Operator Operations of Tour Operator Resource Book
12) Package Tour Concept Resource Book
13) Stages of the package tour Resource Book
14) 2023 Project summary of the Ministry of Tourism
15) FINAL EXAMINATION

Sources

Course Notes / Textbooks: Kaynak Kitap
References: Resourse Book

Course-Program Learning Outcome Relationship

Learning Outcomes

1

2

3

Program Outcomes
1) Can work in Travel Agencies
2) Can work in Fares & Ticketing and Airline Reservation Departments
3) They can work in various departments of hospitality management
4) Can work in various Departments of airlines
5) Those who fulfill the requirements of the YOK/ DGS Exam can continue University

Course - Learning Outcome Relationship

No Effect 1 Lowest 2 Low 3 Average 4 High 5 Highest
           
Program Outcomes Level of Contribution
1) Can work in Travel Agencies 4
2) Can work in Fares & Ticketing and Airline Reservation Departments 2
3) They can work in various departments of hospitality management 3
4) Can work in various Departments of airlines 3
5) Those who fulfill the requirements of the YOK/ DGS Exam can continue University 1

Learning Activity and Teaching Methods

Expression
Lesson
Homework

Assessment & Grading Methods and Criteria

Written Exam (Open-ended questions, multiple choice, true-false, matching, fill in the blanks, sequencing)
Homework
Bilgisayar Destekli Sunum

Assessment & Grading

Semester Requirements Number of Activities Level of Contribution
Midterms 1 % 40
Final 1 % 60
total % 100
PERCENTAGE OF SEMESTER WORK % 40
PERCENTAGE OF FINAL WORK % 60
total % 100

Workload and ECTS Credit Grading

Activities Number of Activities Duration (Hours) Workload
Course Hours 14 3 42
Study Hours Out of Class 28 3 84
Presentations / Seminar 14 3 42
Homework Assignments 15 2 30
Midterms 1 1 1
Final 1 1 1
Total Workload 200