EMBA577 Organizational Behaviour & Management SkillsIstanbul Okan UniversityDegree Programs Master of Business Administration (English) non-thesisGeneral Information For StudentsDiploma SupplementErasmus Policy StatementNational Qualifications
Master of Business Administration (English) non-thesis
Master TR-NQF-HE: Level 7 QF-EHEA: Second Cycle EQF-LLL: Level 7

General course introduction information

Course Code: EMBA577
Course Name: Organizational Behaviour & Management Skills
Course Semester: Spring
Fall
Course Credits:
Theoretical Practical Credit ECTS
3 0 3 8
Language of instruction: EN
Course Requisites:
Does the Course Require Work Experience?: No
Type of course: Department Elective
Course Level:
Master TR-NQF-HE:7. Master`s Degree QF-EHEA:Second Cycle EQF-LLL:7. Master`s Degree
Mode of Delivery: Face to face
Course Coordinator : Dr.Öğr.Üyesi CANAN KOÇER DURMAZ
Course Lecturer(s): Prof. Dr. Refika BAKOĞLU
Dr.Öğr.Üyesi CANAN KOÇER DURMAZ
Course Assistants:

Course Objective and Content

Course Objectives: This course is designed to prepare students to define and discuss organizational behavior; diversity and cultural values; ethics; personality and attitudes; attitudes and job satisfaction; emotions and moods; perception and individual decision-making; motivation concepts; motivation; from concepts to applications; foundations of group behavior; understanding work teams; communication; leadership; power and politics; conflict and negotiation; foundations of organization structure; organizational culture; human resource policies and practices; organizational change and stress management.
Course Content: This course is designed to prepare students to define and discuss organizational behavior; diversity and cultural values; ethics; personality and attitudes; attitudes and job satisfaction; emotions and moods; perception and individual decision-making; motivation concepts; motivation; from concepts to applications; foundations of group behavior; understanding work teams; communication; leadership; power and politics; conflict and negotiation; foundations of organization structure; organizational culture; human resource policies and practices; organizational change and stress management.

Learning Outcomes

The students who have succeeded in this course;
Learning Outcomes
1 - Knowledge
Theoretical - Conceptual
2 - Skills
Cognitive - Practical
3 - Competences
Communication and Social Competence
1) • Kişilik, duygular, tutumlar, etkili ekip kurma teknikleri ve başkalarını motive etmenin kanıtlanmış yöntemleri gibi çalışan memnuniyetini ve performansını etkileyecek temel kavramları tanımlayın
Learning Competence
Field Specific Competence
1) • Explain the needs of management for organizational change, diversity and globalization
2) • Consider different approaches to leadership which are based on scientific theories
Competence to Work Independently and Take Responsibility

Lesson Plan

Week Subject Related Preparation
1) • Discuss Course Syllabus and Outline • Describe the framework of the Term Project, i.e. Main topic, team formation, key deadlines, report writing, presentation due, etc. • Describe the main introductory terms and concepts related to organizational behavior • Introduce the importance of studying organizational behavior none
2) • Describe the two major forms of workforce diversity • Recognize stereotypes and understand how they function in organizational settings • Identify the key biographical characteristics and describe how they are relevant to OB. • Define intellectual ability and demonstrate its relevance to OB. • Contrast intellectual and physical ability. • Describe how organizations manage diversity effectively. review the syllbus
3) • Contrast the three components of an attitude. • Summarize the relationship between attitudes and behavior. • Compare and contrast the major job attitudes. • Define job satisfaction and show how we can measure it. • Summarize the main causes of job satisfaction. • Identify four employee responses to dissatisfaction. Review the course content
4) • Differentiate between emotions and moods. • Discuss whether emotions are rational and what functions they serve. • Identify the sources of emotions and moods. • Show the impact emotional labor has on employees. • Describe affective events theory and its applications. • Contrast the evidence for and against the existence of emotional intelligence. • Identify strategies for emotion regulation and their likely effects. • Apply concepts about emotions and moods to specific OB issues. Homework: Robbins & Judge (2015). Chapter 3: Case Incident 1 “The Pursuit of Happiness: Flexibility. Answer the questions.
5) • Describe personality, the way it is measured, and the factors that shape it. • Describe how the situation affects whether personality predicts behavior. • Contrast terminal and instrumental values. • Compare generational differences in values. • Identify Hofstede’s five value dimensions of national culture. Submit project topic and research methodology (next week due)
6) • Define perception and explain the factors that influence it. • Explain attribution theory, and list the three determinants of attribution. • Identify the shortcuts individuals use in making judgments about others. • Explain the link between perception and decision making. • Contrast the rational model of decision making with bounded rationality and intuition. • Describe the common decision biases or errors. • Explain how individual differences and organizational constraints affect decision making. • Contrast the three ethical decision criteria. • Define creativity and describe the three-stage model of creativity. Homework: Robbins & Judge (2015). Chapter 5: On the Costs of Being Nice, pg.179. Read the case and answer the questions to be discussed in the next class session.
7) • Describe the three key elements of motivation. • Evaluate the applicability of early theories of motivation. • Apply the predictions of self-determination theory to intrinsic and extrinsic rewards. • Identify the implications of employee job engagement for management. • Describe goal-setting theory, self-efficacy theory, and reinforcement theory. Study for the Midterm Exam Continue working on final project
8) midterm exam study for midterm exam
9) • Analyze the growing popularity of teams in organizations. • Contrast groups and teams. • Contrast the five types of teams. • Identify the characteristics of effective teams. • Show how organizations can create team players. • Decide when to use individuals instead of teams. none
10) • Identify the main functions of communication. • Describe the communication process and formal and informal communication. • Contrast downward, upward, and lateral communication. • Compare and contrast formal small-group networks and the grapevine. • Contrast oral, written, and nonverbal communication. Continue research and work on final project Homework: assigned reading for next class session
11) • Contrast leadership and management. • Summarize the conclusions of trait theories of leadership. • Identify the central tenets and main limitations of behavioral theories. • Assess contingency theories of leadership by their level of support. • Contrast charismatic and transformational leadership. • Define authentic leadership. • Demonstrate the role mentoring plays in our understanding of leadership. Continue working on final project Homework: Robbins & Judge (2015). Chapter 11: Pitfalls of E-Mail. Read the case and answer the questions to be discussed in the next class session.
12) • Define power and contrast leadership and power. • Contrast the five bases of power. • Explain the role of dependence in power relationships. • Identify nine power or influence tactics and their contingencies. • Show the connection between sexual harassment and the abuse of power. • Identify the causes and consequences of political behavior. • Apply impression management techniques. • Determine whether a political action is ethical. Continue working on final project
13) • Differentiate between the traditional and interactionist views of conflict. • Describe the three types of conflict and the two loci of conflict. • Outline the conflict process. • Contrast distributive and integrative bargaining. • Apply the five steps of the negotiation process. • Show how individual differences influence negotiations. • Assess the roles and functions of third-party negotiations. Continue working on final project Homework: Robbins & Judge (2015). Chapter 13: “Powerful leaders keep their (Fr)enemies close?”. Read the case and answer the questions to be discussed in the next class session.
14) • Identify the six elements of an organization’s structure. • Identify the characteristics of a bureaucracy. • Describe a matrix organization. • Identify the characteristics of a virtual organization. • Show why managers want to create boundaryless organizations. • Improve oral, written, and nonverbal communication none
15) final exam none

Sources

Course Notes / Textbooks: Robbins, Stephen, Judge, Timothy, A. (2015). Organizational Behavior, 16th edition, Pearson Education, Inc.
ISBN-10: 0133507645 • ISBN-13: 9780133507645
References: Robbins, Stephen, Judge, Timothy, A. (2015). Organizational Behavior, 16th edition, Pearson Education, Inc.
ISBN-10: 0133507645 • ISBN-13: 9780133507645

Course-Program Learning Outcome Relationship

Learning Outcomes

1

3

2

Program Outcomes
1) To gain basic knowledge about the basic functions in the field of business administration and to apply them in real life
2) To use scientific research methods and technology in decision processes of business
3) Evaluating the effects of political, legal, geographical, economic and technological factors on the competitive structure of the business area with team work and finding the necessary solutions
4) To be aware of current issues in the field of business and to gain sensitivity to problems
5) Transmission of written documents such as reports, printouts, internal correspondence orally in an effective manner
6) Defining and analyzing the problem by forming a team within the framework of professional expertise and conceptual knowledge and using leadership qualities
7) To be able to relate to other areas of business administration, to be aware of global and social ethical norms

Course - Learning Outcome Relationship

No Effect 1 Lowest 2 Low 3 Average 4 High 5 Highest
           
Program Outcomes Level of Contribution
1) To gain basic knowledge about the basic functions in the field of business administration and to apply them in real life 5
2) To use scientific research methods and technology in decision processes of business 5
3) Evaluating the effects of political, legal, geographical, economic and technological factors on the competitive structure of the business area with team work and finding the necessary solutions 4
4) To be aware of current issues in the field of business and to gain sensitivity to problems 5
5) Transmission of written documents such as reports, printouts, internal correspondence orally in an effective manner 4
6) Defining and analyzing the problem by forming a team within the framework of professional expertise and conceptual knowledge and using leadership qualities 4
7) To be able to relate to other areas of business administration, to be aware of global and social ethical norms 5

Learning Activity and Teaching Methods

Field Study
Lesson
Q&A / Discussion
Case Study

Assessment & Grading Methods and Criteria

Written Exam (Open-ended questions, multiple choice, true-false, matching, fill in the blanks, sequencing)
Case study presentation

Assessment & Grading

Semester Requirements Number of Activities Level of Contribution
Attendance 1 % 5
Presentation 1 % 10
Midterms 1 % 40
Final 5 % 45
total % 100
PERCENTAGE OF SEMESTER WORK % 55
PERCENTAGE OF FINAL WORK % 45
total % 100

Workload and ECTS Credit Grading

Activities Number of Activities Workload
Course Hours 15 45
Study Hours Out of Class 15 45
Presentations / Seminar 15 30
Homework Assignments 15 30
Midterms 15 30
Final 15 45
Total Workload 225