EBIS530 Customer Relations Management (CRM)Istanbul Okan UniversityDegree Programs Information Systems (Master) (Without Thesis) (English)General Information For StudentsDiploma SupplementErasmus Policy StatementNational Qualifications
Information Systems (Master) (Without Thesis) (English)
Master TR-NQF-HE: Level 7 QF-EHEA: Second Cycle EQF-LLL: Level 7

General course introduction information

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Learning Activity and Teaching Methods

Assessment & Grading Methods and Criteria

Assessment & Grading

Semester Requirements Number of Activities Level of Contribution
Attendance 1 % 10
Homework Assignments 1 % 20
Midterms 1 % 30
Final 1 % 40
total % 100
PERCENTAGE OF SEMESTER WORK % 60
PERCENTAGE OF FINAL WORK % 40
total % 100

Workload and ECTS Credit Grading

Activities Number of Activities Workload
Course Hours 15 45
Study Hours Out of Class 14 89
Quizzes 13 26
Midterms 1 8
Final 1 14
Total Workload 182