Nursing
Bachelor	TR-NQF-HE: Level 6	QF-EHEA: First Cycle	EQF-LLL: Level 6

General course introduction information

Course Code:

HEM210

Course Name:

Basic communication and negotiation skills

Course Semester:

Spring

Course Credits:

Theoretical	Practical	Credit	ECTS
2	2	3	4

Language of instruction:

Course Requisites:

Does the Course Require Work Experience?:

Type of course:

Common Pool

Course Level:

Bachelor

TR-NQF-HE:6. Master`s Degree

QF-EHEA:First Cycle

EQF-LLL:6. Master`s Degree

Mode of Delivery:

Face to face

Course Coordinator :

Prof. Dr. BİRSEN YÜRÜGEN

Course Lecturer(s):

Course Assistants:

Course Objective and Content

Course Objectives:	The aim of this course is; communication processes, basic communication concepts, communication history, structure, functions, properties, types, communication sciences with other disciplines, communication models and communication ethics to inform.
Course Content:	Basic Concepts of Communication Features of Communication Process Types of Communication Engeller in Communication Communication and Conflict Oral Communication - Speaking and Listening Non-verbal communication Persuasive Communication Techniques Persuasive Communication Tactics Cultural Differences and Communication

Learning Outcomes

The students who have succeeded in this course;

Learning Outcomes

1 - Knowledge
Theoretical - Conceptual
1) Will be able to explain observation and interview skills based on different theories.
2 - Skills
Cognitive - Practical
1) Will be able to explain and apply active listening and observing strategies.
2) Will be able to explain the process in order to establish an effective communication with the patient
3 - Competences
Communication and Social Competence
1) They will be able to take the patient's personal history.
Learning Competence
Field Specific Competence
Competence to Work Independently and Take Responsibility

Lesson Plan

Week	Subject	Related Preparation
1)	Explanation of the aims and objectives of the course. Giving information about course content and reference books
2)	Basic Concepts of Communication Features of Communication Process	Güngör, Nazife. İletişime Giriş. Ankara: Siyasal Kitabevi, 201
3)	Types of Communication Barriers to Communication	Güngör, Nazife. İletişime Giriş. Ankara: Siyasal Kitabevi, 2015. Güngör, Nazife. İletişim- Kuramlar- Yaklaşımlar. Ankara: Siyasal Kitabevi, 2015.
4)	Communication and Conflict	Oskay, Ünsal. İletişimin ABC’si. İstanbul: Alfa Yayınları, 2005 Aziz, Aysel. İletişime Giriş. İstanbul: Hiperlink Yayınları, 2010
5)	Verbal Communication - Speaking and Listening Non-verbal communication	Güngör, Nazife. İletişime Giriş. Ankara: Siyasal Kitabevi, 2015. Güngör, Nazife. İletişim- Kuramlar- Yaklaşımlar. Ankara: Siyasal Kitabevi, 2015
6)	Persuasive Communication Techniques	Güngör, Nazife. İletişime Giriş. Ankara: Siyasal Kitabevi, 2015. Güngör, Nazife. İletişim- Kuramlar- Yaklaşımlar. Ankara: Siyasal Kitabevi, 2015.
7)	Midterm
8)	Cultural Differences and Communication	Güngör, Nazife. İletişime Giriş. Ankara: Siyasal Kitabevi, 2015. Güngör, Nazife. İletişim- Kuramlar- Yaklaşımlar. Ankara: Siyasal Kitabevi, 2015.
9)	Discussion and Negotiation Techniques	Aziz, Aysel. İletişime Giriş. İstanbul: Hiperlink Yayınları, 2010. Çamdereli, Mete. İletişime Giriş. İstanbul: Dem Yayınları, 2008.
10)	Body Language	Zıllıoğlu, Merih. İletişim nedir. İstanbul: Cem Yayınevi, 1996
11)	Communication skills practices	Güngör, Nazife. İletişime Giriş. Ankara: Siyasal Kitabevi, 2015. Güngör, Nazife. İletişim- Kuramlar- Yaklaşımlar. Ankara: Siyasal Kitabevi, 2015.
12)	Therapeutic Communication and Interview	Nilüfer Voltan Acar, Yeniden Terapötik İletişim Nobel Yayınevi, 2021
13)	Therapeutic communication and Interview
14)	Final Exam

Sources

Course Notes / Textbooks:

1.İletişim Fakültesi öğrencileri için üniversite web sitesinin ilgili platformlarında yayınlanan ders notları.

References:

2.Güngör, Nazife. İletişime Giriş. Ankara: Siyasal Kitabevi, 2015.
3.Güngör, Nazife. İletişim- Kuramlar- Yaklaşımlar. Ankara: Siyasal Kitabevi, 2015.
4.Briggs, Asa ve Burke, Peter. Medayanın Toplumsal Tarihi. İstanbul: Kırmızı Yayınları, 2011.
5.Baldini, Massimo. İletişim Tarihi. İstanbul: Avcıol Yayınları, 2000.
6.Zıllıoğlu, Merih. İletişim nedir. İstanbul: Cem Yayınevi, 1996.
7.Oskay, Ünsal. İletişimin ABC’si. İstanbul: Alfa Yayınları, 2005
8.Aziz, Aysel. İletişime Giriş. İstanbul: Hiperlink Yayınları, 2010.
9.Çamdereli, Mete. İletişime Giriş. İstanbul: Dem Yayınları, 2008.
10. AÖF, Genel İletişim Ders Kitabı.

Course-Program Learning Outcome Relationship

Learning Outcomes	1	2	4	3
Program Outcomes
1) It can manage nursing care in accordance with ethical principles and laws.
2) Can transfer theoretical knowledge to nursing applications.
3) Have basic psychomotor skills of nursing.
4) Having basic psychomotor skills of your nursing.
5) Individuals, families and the community have the knowledge to perform nursing roles and functions in meeting the health care needs.
6) It can contribute to the formation of health policies.
7) Can take responsibility as individual and team member in nursing applications.
8) It can use health information systems in the maintenance.
9) To have general cultural knowledge required to be a contemporary individual and a professional member.
10) To be able to carry out projects and activities by cooperating among the sectors in social awareness consciousness.
11) Using a foreign language, you can follow the information in the field and communicate with your foreign colleagues.

Course - Learning Outcome Relationship

No Effect	1 Lowest	2 Low	3 Average	4 High	5 Highest

	Program Outcomes	Level of Contribution
1)	It can manage nursing care in accordance with ethical principles and laws.	2
2)	Can transfer theoretical knowledge to nursing applications.	3
3)	Have basic psychomotor skills of nursing.	2
4)	Having basic psychomotor skills of your nursing.	3
5)	Individuals, families and the community have the knowledge to perform nursing roles and functions in meeting the health care needs.	3
6)	It can contribute to the formation of health policies.	2
7)	Can take responsibility as individual and team member in nursing applications.	4
8)	It can use health information systems in the maintenance.	2
9)	To have general cultural knowledge required to be a contemporary individual and a professional member.	4
10)	To be able to carry out projects and activities by cooperating among the sectors in social awareness consciousness.	5
11)	Using a foreign language, you can follow the information in the field and communicate with your foreign colleagues.	2

Learning Activity and Teaching Methods

Expression
Lesson
Reading
Homework
Role Playing

Assessment & Grading Methods and Criteria

Written Exam (Open-ended questions, multiple choice, true-false, matching, fill in the blanks, sequencing)
Homework

Assessment & Grading

Semester Requirements	Number of Activities	Level of Contribution
Homework Assignments	1	% 20
Midterms	1	% 30
Final	1	% 50
total		% 100
PERCENTAGE OF SEMESTER WORK		% 50
PERCENTAGE OF FINAL WORK		% 50
total		% 100

Workload and ECTS Credit Grading

Activities	Number of Activities	Duration (Hours)	Workload
Course Hours	6	10	60
Application	6	10	60
Midterms	1	2	2
Final	1	2	2
Total Workload			124