Week |
Subject |
Related Preparation |
1) |
Final Exam |
Studying for exam |
1) |
• Distinguish the basic concepts.
• Discuss the basic concepts of quality management and development. |
|
2) |
• Structural approach, human relations approach, political approach, symbolic approaches
• Evaluate multiple approaches to organizations
• Discuss the total quality approach |
Examines the course content
Reading the first chapter (pp.19-44) |
3) |
• Total quality Management
• Total Quality Management Principles
• Quality concept
• Quality chain
• Quality and competition |
Read the definitions of Total Quality Management from Chapter 2 |
4) |
• Walter A. Shewhart
• W. Edwards Deming
• Joseph M. Juran
• Kaoru İshikawa
• Philip B. Crosby
• Armand V. Feigenbaum
• Dr. Genichi Taguchi
• Shigeo Shingo
|
Şimşek, Chapter 3, reads 'Predecessors of Total Quality' and discusses these researchers who contribute to future total quality management. |
5) |
• Organization culture
• Organizational culture levels
• Types of organizational culture
• The institution clarifies the importance of strategies in changing culture
• Define ethical foundations in corporate culture |
He or she makes researches on the establishment of a relationship between the institutional culture and quality, alone or with a friend, and discusses the results of future research in the class. |
6) |
• Definition of team work
• Positive and negative factors affecting team work
• Team work and rewarding
• What should be a good leader
• Discuss the importance of ethics in teamwork |
Analyzes the effect of quality concept on team work.
Şimşek, Chapter 7, 'Teamwork and Quality' reads. |
7) |
Midterm Exam |
Working for the midterm exam. |
8) |
• Leadership definitions
• Leadership behavior studies
• Structuralist leader, Human Resources leader, Political leadership, Cultural and symbolic leadership
• Converter and managerial leadership |
None |
9) |
• Planning Definition
• Planning models
• Characteristics of strategic planning |
Homework: Şimşek, Section 8, Bölüm End-of-Section Evaluation Questions Bölüm, and discusses the next lesson. |
10) |
• Defines cost
• Associates Quality with Input-Process-Output
• Failure costs
• Evaluation costs
• Prevention costs |
None |
11) |
• Analyze control charts
• Analyze sources of variance
• Discuss the control limit |
Studying for Quiz |
12) |
• Upper and lower control limit
• Analyze control charts
• Benchmarking method
• Process flow charts
• Enums and Histograms
• Pareto Analysis
• Fishbone Schematic comments |
Homework: Şimşek reads Chapter 11,, Quality Cost Improvement Tools Ev. |
13) |
• Six Sigma
• EFQM
• ISO 9001
• Malcolm Baldrige National Quality Award
• European Quality Award
|
None |
14) |
• Turkey Quality Association (KalDer)
• KalDer Certificate of Excellence in Excellence
• Discuss the causes of resistance to change
• Analyze the methods of reducing resistance to change |
None |
15) |
Final Exam |
None |
|
Program Outcomes |
Level of Contribution |
1) |
Having theoretical and practical knowledge at the basic level supported by textbooks, application tools and other resources with up-to-date information in the field based on the competences gained at secondary level. |
|
2) |
To gain the ability to use the same level of theoretical and applied knowledge at the same level in an advanced education level or the same field in the field.
To be able to interpret and evaluate data, to identify and analyze data, to develop evidence-based solution proposals using basic knowledge and skills acquired in the field |
|
3) |
To be able to transfer the thoughts at the level of basic knowledge and skills which are related to the field through written and oral communication.
- Share ideas and suggestions for solutions to issues related to the field with experts and non-experts.
- Using a foreign language at least in the European Language Portfolio A2 General Level to monitor information in the field and communicate with colleagues.
- To be able to use information and communication technologies with the computer software at least at the European Computer Use License Basic Level required by the field. |
|
4) |
Ability to evaluate the basic knowledge and skills acquired in the field with a critical approach, to be able to identify and meet learning needs.
be able to lead their study to an advanced level of education or to a profession at the same level.
Learning to survive is not a conscious winner. |
|
5) |
Having social, scientific, cultural and ethical values in the stages of collecting, implementing and announcing the results related to the field.
Universality of social rights, social justice, quality and cultural values and environmental protection, occupational health and safety issues. |
|
6) |
Be able to carry out a basic level of work independently of the field.
Take responsibility as a team member to solve complex and unforeseen problems encountered in field related applications.
Carrying out activities for the development of employees under the responsibility of a project. |
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