Logistics and Transportation
Bachelor	TR-NQF-HE: Level 6	QF-EHEA: First Cycle	EQF-LLL: Level 6

General course introduction information

Course Code:

PSY322

Course Name:

Communication

Course Semester:

Fall

Course Credits:

Theoretical	Practical	Credit	ECTS
3	0	3	6

Language of instruction:

Course Requisites:

Does the Course Require Work Experience?:

Type of course:

University Elective

Course Level:

Bachelor

TR-NQF-HE:6. Master`s Degree

QF-EHEA:First Cycle

EQF-LLL:6. Master`s Degree

Mode of Delivery:

Face to face

Course Coordinator :

Dr.Öğr.Üyesi ZEYNEP HALE AKSUNA

Course Lecturer(s):

Dr.Öğr.Üyesi İLKER ÇAYLA

Course Assistants:

Course Objective and Content

Course Objectives:	The aim of this course is to provide students with basic communication skills and help them to explore and improve interpersonal communications as they occur in daily interactions and professional settings.
Course Content:	Basic communication skills, close look at interpersonal communication, body language, perception, communication types and components

Learning Outcomes

The students who have succeeded in this course;

Learning Outcomes

1 - Knowledge
Theoretical - Conceptual
1) At the end of this course, students grasp the basics of interpersonal relationships and communication.
2 - Skills
Cognitive - Practical
1) At the end of this course, students demonstrate an approach to understanding people with their psychological and social aspects.
3 - Competences
Communication and Social Competence
1) At the end of this course, students can make statements to various audiences about interpersonal relationships.
2) At the end of this course, students will be able to express their thoughts, verbally and in writing, about problems and solutions.
3) At the end of this course, students will have the ability to express critical thinking in a constructive way.
Learning Competence
Field Specific Competence
Competence to Work Independently and Take Responsibility
1) At the end of this course, students can follow current developments in this field.

Lesson Plan

Week	Subject	Related Preparation
1)	• Defining the scope of the course and basic concepts	-
2)	• Making sense of interpersonal communication: Various approaches and models	Reading the required materials
3)	• Self-concept in interpersonal communication: The development of self-concept, its characteristics and its relations with “identity”	Reading the required materials
4)	• Perception process in interpersonal communication	Reading the required materials
5)	• Social context in interpersonal communication: Social and physical environment	Reading the required materials
6)	Midterm I	-
7)	• Codes in interpersonal communication: Body Language	Reading the required materials
8)	• Codes in interpersonal communication: Verbal Communication	Reading the required materials
9)	• Establishment of language, ideology and power relations in interpersonal communication	Reading the required materials
10)	Midterm II	-
11)	• Rationality and alternative communication strategies in interpersonal communication	Reading the required materials
12)	• Greeting, rhetoric, narration	Reading the required materials
13)	• Problem solving in interpersonal communication: Listening and empathy	Reading the required materials
14)	• Problem solving in interpersonal communication: Listening and empathy.	Reading the required materials
15)	Final Exam	-

Sources

Course Notes / Textbooks:

• Fiske, J., 1996, İletişim Çalışmalarına Giriş, çev. Süleyman İrvan, Bilim ve Sanat Yayınları, Ankara s. 91-111.
• Hartley, Peter, Interpersonal Communication, 1993, London: Routledge.
• İzgören, Ahmet Şerif, Dikkat Vücudunuz Konuşuyor, 1999, Academy İnternational, Ankara.
• Zıllıoğlu, Merih, İletişim Nedir, Cem Yayınevi, İstanbul, 2003.
• Oskay, Ünsal, İletişimin ABC’si, 2001, İstanbul: Der Yayınları.
• Zıllıoğlu, Merih, İletişim Nedir, Cem Yayınevi, İstanbul, 2003.

References:

Course-Program Learning Outcome Relationship

Learning Outcomes	1	2	3	5	4	6
Program Outcomes
1) Discloses basic knowledge of international logistics, including development process, new and determinative concepts, scientific methodology, theory and models of logistics discipline.
1) Explains the essential body of knowledge in the area of logistics and transportation, including evolution of the discipline, the state-of-the-art concepts, scientific methodology, theories and models.
2) Uses appropriate tools and analytical techniques to collect and analyze quantitative and qualitative data in relevant areas, interpret the results and suggest solutions.
2) Uses appropriate tools and analytical techniques to collect and analyze quantitative and qualitative data in relevant areas, interpret the results and suggest solutions.
3) Designs a logistics system that will support the business mission and objectives.
3) Designs a logistics system that will support the business mission and objectives.
4) Designs logistics system that will support business mission and objectives
4) Identifies uncertainties in the logistics and supply chain processes and takes measures to mitigate risks.
5) Discover and create entrepreneurial opportunities and expertise to successfully establish and develop their own ventures.
5) Can discover and create entrepreneurial opportunities and experience to successfully build and develop self-employment.
6) Analyzes the complex and rapidly changing conditions, the dynamics of the national / international business world, the relevant international logistics and supply chain environment
6) Analyze complex and rapidly changing conditions and dynamics of national/international business world and related international logistics and supply chain environment
7) Can translate and explain the contents of documents written in English related to the field.
7) Can translate and explain the contents of documents written in English related to the field.
8) Communicates in written and spoken English with people of different social backgrounds, has global competence in tracking and interpreting global dynamics in logistics and supply chain areas.
8) Communicates in written and spoken English with people of different social backgrounds, has global competence in tracking and interpreting global dynamics in logistics and supply chain fields.
9) Can demonstrate personal, professional, social and work ethic standards, assesses the ethical dimensions of the various applications in relevant fields, and becomes aware of the importance of ethical behavior in the process of collecting value added.
9) Can demonstrate personal, professional, social and work ethic standards, assesses the ethical dimensions of the various applications in relevant fields, and becomes aware of the importance of ethical behavior in the process of collecting value added.

Course - Learning Outcome Relationship

No Effect	1 Lowest	2 Low	3 Average	4 High	5 Highest

	Program Outcomes	Level of Contribution
1)	Discloses basic knowledge of international logistics, including development process, new and determinative concepts, scientific methodology, theory and models of logistics discipline.
1)	Explains the essential body of knowledge in the area of logistics and transportation, including evolution of the discipline, the state-of-the-art concepts, scientific methodology, theories and models.
2)	Uses appropriate tools and analytical techniques to collect and analyze quantitative and qualitative data in relevant areas, interpret the results and suggest solutions.
2)	Uses appropriate tools and analytical techniques to collect and analyze quantitative and qualitative data in relevant areas, interpret the results and suggest solutions.
3)	Designs a logistics system that will support the business mission and objectives.
3)	Designs a logistics system that will support the business mission and objectives.
4)	Designs logistics system that will support business mission and objectives
4)	Identifies uncertainties in the logistics and supply chain processes and takes measures to mitigate risks.
5)	Discover and create entrepreneurial opportunities and expertise to successfully establish and develop their own ventures.
5)	Can discover and create entrepreneurial opportunities and experience to successfully build and develop self-employment.
6)	Analyzes the complex and rapidly changing conditions, the dynamics of the national / international business world, the relevant international logistics and supply chain environment
6)	Analyze complex and rapidly changing conditions and dynamics of national/international business world and related international logistics and supply chain environment
7)	Can translate and explain the contents of documents written in English related to the field.
7)	Can translate and explain the contents of documents written in English related to the field.
8)	Communicates in written and spoken English with people of different social backgrounds, has global competence in tracking and interpreting global dynamics in logistics and supply chain areas.
8)	Communicates in written and spoken English with people of different social backgrounds, has global competence in tracking and interpreting global dynamics in logistics and supply chain fields.
9)	Can demonstrate personal, professional, social and work ethic standards, assesses the ethical dimensions of the various applications in relevant fields, and becomes aware of the importance of ethical behavior in the process of collecting value added.
9)	Can demonstrate personal, professional, social and work ethic standards, assesses the ethical dimensions of the various applications in relevant fields, and becomes aware of the importance of ethical behavior in the process of collecting value added.

Learning Activity and Teaching Methods

Expression
Brainstorming/ Six tihnking hats
Individual study and homework
Lesson
Reading
Homework
Problem Solving
Role Playing
Case Study

Assessment & Grading Methods and Criteria

Written Exam (Open-ended questions, multiple choice, true-false, matching, fill in the blanks, sequencing)
Homework

Assessment & Grading

Semester Requirements	Number of Activities	Level of Contribution
Midterms	2	% 50
Final	1	% 50
total		% 100
PERCENTAGE OF SEMESTER WORK		% 50
PERCENTAGE OF FINAL WORK		% 50
total		% 100

Workload and ECTS Credit Grading

Activities	Number of Activities	Workload
Course Hours	15	45
Application	15	30
Study Hours Out of Class	15	45
Homework Assignments	15	45
Midterms	2	6
Final	1	3
Total Workload		174