Healthcare Management non-thesis
Master	TR-NQF-HE: Level 7	QF-EHEA: Second Cycle	EQF-LLL: Level 7

General course introduction information

Course Code:

SAY562

Course Name:

Sağlık Hizmetlerinde Örgütsel Davranış

Course Semester:

Spring

Course Credits:

Theoretical	Practical	Credit	ECTS
3	0	3	8

Language of instruction:

Course Requisites:

Does the Course Require Work Experience?:

Type of course:

Department Elective

Course Level:

Master

TR-NQF-HE:7. Master`s Degree

QF-EHEA:Second Cycle

EQF-LLL:7. Master`s Degree

Mode of Delivery:

Face to face

Course Coordinator :

Öğr.Gör. AYSUN DANAYİYEN

Course Lecturer(s):

Course Assistants:

Course Objective and Content

Course Objectives:	The aim of this course is to cover the concepts, theories and approaches within the scope of Organizational Behavior in healthcare institutions; to focus on researches and applications in health institutions related to the subjects.
Course Content:	In this course, individual and individual behaviors and organizational behaviors, values, attitudes, perception, job satisfaction, commitment and commitment to work, motivation theories and practices in organizations, groups and teams in organizations, communication, leadership, conflict management, stress management, organizations change and development, organizational culture will be discussed.

Learning Outcomes

The students who have succeeded in this course;

Learning Outcomes

1 - Knowledge
Theoretical - Conceptual
2 - Skills
Cognitive - Practical
3 - Competences
Communication and Social Competence
Learning Competence
Field Specific Competence
1) At the end of this course, students are expected to acquire skills in explaining the concepts, theories and approaches within the scope of Organizational Behavior, examining, interpreting, comparing and evaluating the organizational Behavior and approaches and practices in health institutions.
Competence to Work Independently and Take Responsibility

Lesson Plan

Week	Subject	Related Preparation
1)	Introduction to Organizational Behavior in Healthcare Organizations	.
2)	Individual in Organizations	.
3)	Values, Attitudes, Perception	.
4)	Job Satisfaction, Organizational Commitment, Job Commitment	.
5)	Motivation	.
6)	Groups and Teams in Organizations	.
7)	Communication	.
8)	Leadership	.
9)	Conflict Management	.
10)	Stress Management	.
11)	Change and Development in Organizations	.
12)	Organization culture	.
13)	Holistic View of Organizational Behavior in Healthcare Organizations	.
14)	Presentations	.

Sources

Course Notes / Textbooks:

Borkowski, Nancy, Organizational Behaviour in Health Care, Jones and Bartlett Publishers, Boston, 2005.
Shortell Stephen, M. and Kaluzny, Arnold, D., Health Care Management, Organization Design and Behavior, 5th Edition, Thomson Delmar Learning, NY, 2006.
Robbins, Stephen, P., Organizational Behaviour, Eleventh Edition, Pearson Prentice Hall, New Jersey, 2005.
Koçel, Tamer, İşletme Yöneticiliği, Genişletilmiş 9. Bası, Beta Basım Yayım Dağıtım A.Ş., İstanbul, 2003.

References:

Course-Program Learning Outcome Relationship

Learning Outcomes	1
Program Outcomes
1) To be able to supervise social, scientific, cultural and ethical values in the collection, interpretation, application and announcement of data related to the field and to teach these values. - To be able to develop strategy, policy and implementation plans on issues related to the field and to evaluate the results obtained within the framework of quality processes. - To be able to use the knowledge, problem solving and/or application skills they have assimilated in the field in interdisciplinary studies.
1) -Develop and deepen knowledge in the same or in a different field to the proficiency level based on Bachelor level qualifications. -Conceive the interdisciplinary interaction which the field is related with
1) -Develop and deepen knowledge in the same or in a different field to the proficiency level based on Bachelor level qualifications. -Conceive the interdisciplinary interaction which the field is related with.
2) To be able to independently carry out a study that requires expertise related to the field. - To be able to develop new strategic approaches for the solution of unforeseen complex problems encountered in applications related to the field and to produce solutions by taking responsibility. - To be able to lead in environments that require the solution of problems related to the field
3) - 1- Develops strategies and policies on issues related to the field of health and interprets implementation plans and evaluates the results obtained in a scientific and ethical framework. 2- Observes social, scientific and ethical values in the stages of collecting, interpreting and announcing data related to the field of health and teaches these values. 3-Apply the knowledge and problem-solving skills assimilated in the field of health in interdisciplinary studies. 4- Evaluates the current developments in the field of health in line with national values and country realities, including children and families, which are the basic units of society. 5- Develops strategy, policy and implementation plans on issues related to the field of health and evaluates the results obtained within the framework of quality processes. 6- Contributes to national and international health policy studies on the further development of health. 7-Has experience to work with other health disciplines.

Course - Learning Outcome Relationship

No Effect	1 Lowest	2 Low	3 Average	4 High	5 Highest

	Program Outcomes	Level of Contribution
1)	To be able to supervise social, scientific, cultural and ethical values in the collection, interpretation, application and announcement of data related to the field and to teach these values. - To be able to develop strategy, policy and implementation plans on issues related to the field and to evaluate the results obtained within the framework of quality processes. - To be able to use the knowledge, problem solving and/or application skills they have assimilated in the field in interdisciplinary studies.
1)	-Develop and deepen knowledge in the same or in a different field to the proficiency level based on Bachelor level qualifications. -Conceive the interdisciplinary interaction which the field is related with
1)	-Develop and deepen knowledge in the same or in a different field to the proficiency level based on Bachelor level qualifications. -Conceive the interdisciplinary interaction which the field is related with.
2)	To be able to independently carry out a study that requires expertise related to the field. - To be able to develop new strategic approaches for the solution of unforeseen complex problems encountered in applications related to the field and to produce solutions by taking responsibility. - To be able to lead in environments that require the solution of problems related to the field
3)	- 1- Develops strategies and policies on issues related to the field of health and interprets implementation plans and evaluates the results obtained in a scientific and ethical framework. 2- Observes social, scientific and ethical values in the stages of collecting, interpreting and announcing data related to the field of health and teaches these values. 3-Apply the knowledge and problem-solving skills assimilated in the field of health in interdisciplinary studies. 4- Evaluates the current developments in the field of health in line with national values and country realities, including children and families, which are the basic units of society. 5- Develops strategy, policy and implementation plans on issues related to the field of health and evaluates the results obtained within the framework of quality processes. 6- Contributes to national and international health policy studies on the further development of health. 7-Has experience to work with other health disciplines.

Learning Activity and Teaching Methods

Expression
Lesson
Homework

Assessment & Grading Methods and Criteria

Written Exam (Open-ended questions, multiple choice, true-false, matching, fill in the blanks, sequencing)
Oral Examination
Homework
Presentation

Assessment & Grading

Semester Requirements	Number of Activities	Level of Contribution
Attendance	14	% 10
Homework Assignments	14	% 20
Midterms	1	% 30
Final	1	% 40
total		% 100
PERCENTAGE OF SEMESTER WORK		% 60
PERCENTAGE OF FINAL WORK		% 40
total		% 100

Workload and ECTS Credit Grading

Activities	Number of Activities	Duration (Hours)	Workload
Course Hours	14	3	42
Presentations / Seminar	7	3	21
Homework Assignments	15	10	150
Midterms	1	1	1
Final	1	2	2
Total Workload			216