Business Administration (English)
Bachelor	TR-NQF-HE: Level 6	QF-EHEA: First Cycle	EQF-LLL: Level 6

General course introduction information

Course Code:

BBA203

Course Name:

Cross-Cultural Business Communication and Ethics

Course Semester:

Fall

Course Credits:

Theoretical	Practical	Credit	ECTS
3	0	3	6

Language of instruction:

Course Requisites:

Does the Course Require Work Experience?:

Type of course:

Compulsory

Course Level:

Bachelor

TR-NQF-HE:6. Master`s Degree

QF-EHEA:First Cycle

EQF-LLL:6. Master`s Degree

Mode of Delivery:

Face to face

Course Coordinator :

Dr.Öğr.Üyesi BEYNAZ UYSAL

Course Lecturer(s):

Dr.Öğr.Üyesi BEYNAZ UYSAL

Course Assistants:

Course Objective and Content

Course Objectives:

This course aims at intercultural communication management; evaluation of business and marketing environment; the role, meaning and dimensions of the cult; intercultural models and communication; verbal and non-verbal communication and problems; practices of intercultural communication at workplaces; reconciliation and decision making; strategy development in business environment; definition of ethics; trust and reality; unfair competition; ethical issues in marketing components; social responsibility and ethics in the management of the company.

Course Content:

Cross-cultural communications management; assessing the business and marketing environment; understanding the role of culture; the meanings and dimensions of culture; cross-cultural models; communicating across cultures; verbal and non-verbal communication; issues in cross-cultural communications management; application of cross-cultural communications management to business situations: cross-cultural negotiation and decision-making, formulating strategy in cross-cultural environment; definition of ethic; trust and truth; unfair competition; ethical issues in business practices; social responsibility and the role of ethical issues in management.

Learning Outcomes

The students who have succeeded in this course;

Learning Outcomes

1 - Knowledge
Theoretical - Conceptual
2 - Skills
Cognitive - Practical
3 - Competences
Communication and Social Competence
1) • Describe and implement written communications by planning and writing appropriate documents for the situation, purpose and reader
2) • Be able to describe and apply oral communication by speaking clearly, concisely, respectfully and appropriately
3) • To be able to effectively apply various written communication, speaking and listening methods and explanation and discussion techniques in personal and professional settings.
Learning Competence
Field Specific Competence
1) • To be able to evaluate the different approaches of experts in business ethics
Competence to Work Independently and Take Responsibility

Lesson Plan

Week	Subject	Related Preparation
1)	Description the Course Content and Introduction to the Course	Yok
2)	Communicating for Professional Success (Chapter 1)	Examines the course content and reads the related subject
3)	Verbal and Nonverbal Messages (Chapter 3)	Reads the related subject
4)	Listening and Learning (Chapter 4)	Reads related subject
5)	Emotion & Emotional Intelligence	Reads related subjects
6)	Culture, Diversity, and Global Engagement (Chapter 2)	Reads related subject
7)	Culture, Diversity, and Global Engagement (Chapter 2)	Reads related sunject
8)	Midterm Exam	Studies for midterm exams
9)	Major Goals for Presentations (Chapter 11) Planning and Crafting Presentations (Chapter 12)	Reads related subject
10)	Finding Support for Your Presentation Goals (Chapter 13) Rehearsing and Delivering Successful Presentations (Chapter 14)	Reads related subject
11)	Career Communication (Chapter 8)	Reads related subject
12)	Interviewing Successfully (Chapter 9)	Reads related subject
13)	Writing across Media (Chapter 10) Presentations of students	Reads related subject Prepares for presentation and project
14)	Presentations of students	Prepares for presentation and project
15)	Final Exam	Study for Final Exam

Sources

Course Notes / Textbooks:	Kory Floyd and Peter Cardon. Business and Professional Communication: Putting People First, 2020. First Edition. McGraw-Hill, ISBN: 978-1-260-54795-5.
References:	Kory Floyd and Peter Cardon. Business and Professional Communication: Putting People First, 2020. First Edition. McGraw-Hill, ISBN: 978-1-260-54795-5.

Course-Program Learning Outcome Relationship

Learning Outcomes	1	2	3	4
Program Outcomes
1) Explain the essential body of knowledge in the area of business administration, including evolution of the discipline, the state-of-the-art concepts, scientific methodology, theories and models
2) Employ the appropriate tools and analytical techniques to collect and analyze quantitative and qualitative data in the related areas, interpret results and propose solutions
3) Recognize the importance of technological development, especially in information technologies, and utilize them in business administration
4) Evaluate the body of knowledge in the dynamic business world and business functional areas to asses needs, manage and lead change by using critical and innovative thinking
5) Discover and create entrepreneurial opportunities and expertise to successfully establish and develop their own ventures
6) Fulfill their responsibility in teamwork and projects in businesses, and act as a leader
7) Communicate in written and oral English with people from diverse backgrounds, and have the English proficiency to follow and interpret the global dynamics in the areas of business administration
8) Recognize individual and multi-cultural diversity, and can emphatically interact with individuals from diverse cultural backgrounds in social and professional settings
9) Identify standards of personal, professional, social and business ethics, evaluate the ethical implications of various practices in the related areas, and be aware the importance of ethical behavior in adding value to the society
10) Recognize interrelationship among business and other disciplines, and relate knowledge from diverse areas to formulate novel solutions in the area of business administration

Course - Learning Outcome Relationship

No Effect	1 Lowest	2 Low	3 Average	4 High	5 Highest

	Program Outcomes	Level of Contribution
1)	Explain the essential body of knowledge in the area of business administration, including evolution of the discipline, the state-of-the-art concepts, scientific methodology, theories and models	5
2)	Employ the appropriate tools and analytical techniques to collect and analyze quantitative and qualitative data in the related areas, interpret results and propose solutions	2
3)	Recognize the importance of technological development, especially in information technologies, and utilize them in business administration
4)	Evaluate the body of knowledge in the dynamic business world and business functional areas to asses needs, manage and lead change by using critical and innovative thinking	5
5)	Discover and create entrepreneurial opportunities and expertise to successfully establish and develop their own ventures	4
6)	Fulfill their responsibility in teamwork and projects in businesses, and act as a leader	4
7)	Communicate in written and oral English with people from diverse backgrounds, and have the English proficiency to follow and interpret the global dynamics in the areas of business administration	2
8)	Recognize individual and multi-cultural diversity, and can emphatically interact with individuals from diverse cultural backgrounds in social and professional settings	4
9)	Identify standards of personal, professional, social and business ethics, evaluate the ethical implications of various practices in the related areas, and be aware the importance of ethical behavior in adding value to the society	5
10)	Recognize interrelationship among business and other disciplines, and relate knowledge from diverse areas to formulate novel solutions in the area of business administration	5

Learning Activity and Teaching Methods

Expression
Individual study and homework
Lesson
Group study and homework
Reading
Homework
Q&A / Discussion

Assessment & Grading Methods and Criteria

Written Exam (Open-ended questions, multiple choice, true-false, matching, fill in the blanks, sequencing)
Homework
Application
Individual Project
Group project
Presentation
Bilgisayar Destekli Sunum

Assessment & Grading

Semester Requirements	Number of Activities	Level of Contribution
Quizzes	1	% 10
Homework Assignments	5	% 20
Midterms	1	% 30
Final	1	% 40
total		% 100
PERCENTAGE OF SEMESTER WORK		% 60
PERCENTAGE OF FINAL WORK		% 40
total		% 100

Workload and ECTS Credit Grading

Activities	Number of Activities	Workload
Course Hours	15	45
Study Hours Out of Class	13	77
Homework Assignments	15	15
Quizzes	13	13
Midterms	1	7
Final	1	14
Total Workload		171