ISLT445 Integrated Marketing CommunicationsIstanbul Okan UniversityDegree Programs Business AdministrationGeneral Information For StudentsDiploma SupplementErasmus Policy StatementNational Qualifications
Business Administration
Bachelor TR-NQF-HE: Level 6 QF-EHEA: First Cycle EQF-LLL: Level 6

General course introduction information

Course Code: ISLT445
Course Name: Integrated Marketing Communications
Course Semester: Spring
Course Credits:
Theoretical Practical Credit ECTS
3 0 3 6
Language of instruction: TR
Course Requisites:
Does the Course Require Work Experience?: No
Type of course: Speciality Elective
Course Level:
Bachelor TR-NQF-HE:6. Master`s Degree QF-EHEA:First Cycle EQF-LLL:6. Master`s Degree
Mode of Delivery: Face to face
Course Coordinator : Prof. Dr. UĞUR BATI
Course Lecturer(s):
Course Assistants:

Course Objective and Content

Course Objectives: The purpose of this course is to develop an appreciation and understanding of the individual elements of the marketing communication mix: with particular emphasis on advertising and direct marketing, and including interactive media, sales promotion and public relations. Further, the course examines how these may be managed as an integrated programme to implement and support the marketing strategy.
Course Content: Integrated marketing communications (IMC); corporate image and brand management; buyer Behaviors; the IMC planning process; advertising management; advertising design: theoretical frameworks and types of appeals; advertising design: message strategies and executional frameworks; traditional media channels; E-active marketing; alternative marketing; database and direct response marketing; personal selling; sales promotions; public relations and sponsorship programs; regulations and ethical concerns; evaluating an integrated marketing program.

Learning Outcomes

The students who have succeeded in this course;
Learning Outcomes
1 - Knowledge
Theoretical - Conceptual
1) • Define the importance, challenges and recent trends in the marketing communication area.
2) Understand the role of digital communications, sales promotions and public relations practices in marketing communications
2 - Skills
Cognitive - Practical
1) • Plan, manage and measure an effective and efficient marketing communication programme taking into consideration different appeals and executional frameworks for traditional and also for new media
3 - Competences
Communication and Social Competence
Learning Competence
Field Specific Competence
1) Learn how to measure the effectiveness of marketing communication
Competence to Work Independently and Take Responsibility

Lesson Plan

Week Subject Related Preparation
1) • Syllabus. • Explain the communication process. • Define and explain integrated marketing communications (IMC). • Explain an integrated marketing communications plan. • Explain the value of IMC. • Identify the components of an integrated marketing communications program.
2) • Define and explain the corporate image. • Explain the components of a corporate image. • Explain the role of a corporate image: Consumer perspective and company perspective. • Explain how to identify the desired image. • Explain how to create the right image. • Explain how to change an image. • Explain the different types of corporate names. • Explain the characteristics of effective logos. • Define the branding. • Explain the types of brands. • Explain how packages and labels support an IMC program. • Explain the ethical issues in brand management. Review the Syllabus. Read chapter 1. Answer the review questions at the end of the chapter, be prepared to discuss in class.
3) • Define and explain the target markets and market segments. • Explain what categories are used to identify consumer target markets or market segments. • Explain the market segmentation by consumer groups. • Explain the methods of segmenting consumer markets: demographics, psychographics, geographic, benefits, usage. • Explain the business-to-business market segmentation. • Explain the product positioning. • Explain the marketing communications objectives. • Explain how to establish a communication budget. • Explain the types of budgets. • Explain the IMC components Read chapter 2. Answer the review questions at the end of the chapter, be prepared to discuss in class.
4) • Define and explain the advertising management program. • Explain the in-house versus external advertising agencies. • Explain the advantages of in-house versus outside agencies. • Explain the steps in selecting an advertising agency. • Define the advertising campaign management. • Define and explain the advertising research. • Explain the primary goals of advertising. • Explain the issues in the media selection process. • Explain the creative brief. Read chapter 3. Answer the review questions at the end of the chapter, be prepared to discuss in class.
5) • Explain the types of advertising appeals: Fear, humor, sex, musical, rational, emotional, scarcity. Read chapter 4. Answer the review questions at the end of the chapter, be prepared to discuss in class.
6) • Define message theme. • Define message strategy. • Explain the types of message strategies: Cognitive, affective, conative. • Define executional framework. • Explain what types of executional frameworks help to deliver quality advertising message. • Explain which types of sources or spokespersons can be featured in advertisement. • Explain what process is used to create advertisements. • Explain the principles of advertising effectiveness. • Explain how advertising programs adjusted to fit international circumstances. Read chapter 5. Answer the review questions at the end of the chapter, be prepared to discuss in class.
7) midterm exam
8) • Define media strategy. • Explain what elements and individuals are involved in media planning. • Define media planners. • Define media buyers. • Define and explain the frequency. • Define and explain opportunities to see (OTS). • Define and explain gross rating points (GRPs). • Define and explain cost per thousand (CPM). • Define the ratings. • Define and explain cost per rating point (CPRP). • Define and explain the continuity. • Explain some of the primary advertising objectives. • Explain the media selection.
9) • Define and explain the digital marketing. • Explain web 4.0 • Explain e-commerce. • Explain the mobile marketing. • Define and explain the interactive marketing. • Explain what types of online advertising campaigns can use to reach consumer. • Explain the banner advertising. • Explain online social network: Facebook, twitter • Explain the blogs. • Explain the e-mail. • Define and explain viral marketing. • Define and explain the buzz marketing. Read chapter 7. Answer the review questions at the end of the chapter, be prepared to discuss in class.
10) • Explain the product placements and branded entertainment. • Explain in-store marketing. • Explain the point-of-purchase displays (POP). Read chapter 8. Answer the review questions at the end of the chapter, be prepared to discuss in class.
11) • Define and explain database marketing. • Explain how to build a data warehouse. • Explain the database coding and analysis. • Explain data mining. • Explain the purposes of data coding and data mining. • Explain how database-driven marketing communication programs help personalize interactions with customers. • Define and explain the customer relationship management (CRM). • Define and explain the direct response marketing. • Explain the personal selling. Read chapter 9. Answer the review questions at the end of the chapter, be prepared to discuss in class.
12) • Explain how the various forms of consumer promotions help to pull consumers into stores. • Explain the types of consumer promotions: coupons, premiums, refunds and rebates, sampling, bonus packs, price-offs • Explain the benefits of each consumer promotions type. Read chapter 10. Answer the review questions at the end of the chapter, be prepared to discuss in class.
13) • Define and explain the public relations (PR). • Explain what relationships exist between public relations and the marketing activities performed by a company. • Explain internal versus external public relations. • Explain how the public relations functions help to built better relationships with all internal and external stakeholders. • Explain what types of positive image-building programs can be used by companies. • Explain the green marketing. • Explain what steps companies take to prevent or reduce image damage when negative events occur. • Define and explain the sponsorship marketing. • Explain the forms of sponsorship. • Define and explain event marketing. • Explain how to select sponsorships and events. Read chapter 11. Answer the review questions at the end of the chapter, be prepared to discuss in class.
14) • Explain the marketing communications regulations. • Explain the integrated marketing communications and ethics. • Explain the ethics and advertising. • Explain marketing and ethics. Read chapter 12. Answer the review questions at the end of the chapter, be prepared to discuss in class.
15) final exam

Sources

Course Notes / Textbooks: Pazarlama İletişiminde Temel Yaklaşımlar
Mehmet Serdar Erciş
2010 Nobel Yayınları | 1. Baskı
References: Basic Approaches in Marketing Communication
Mehmet Serdar Erciş
2010 Nobel Press | 1.edition

Course-Program Learning Outcome Relationship

Learning Outcomes

1

3

2

4

Program Outcomes
1) Explain the essential body of knowledge in the area of business administration, including evolution of the discipline, the state-of-the-art concepts, scientific methodology, theories and models
2) Employ the appropriate tools and analytical techniques to collect and analyze quantitative and qualitative data in the related areas, interpret results and propose solutions
3) Recognize the importance of technological development, especially in information technologies, and utilize them in business administration
4) Evaluate the body of knowledge in the dynamic business world and business functional areas to asses needs, manage and lead change by using critical and innovative thinking
5) Discover and create entrepreneurial opportunities and expertise to successfully establish and develop their own ventures
6) Fulfill their responsibility in teamwork and projects in businesses, and act as a leader
7) Communicate in written and oral English with people from diverse backgrounds, and have the English proficiency to follow and interpret the global dynamics in the areas of business administration
8) Recognize individual and multi-cultural diversity, and can emphatically interact with individuals from diverse cultural backgrounds in social and professional settings
9) Identify standards of personal, professional, social and business ethics, evaluate the ethical implications of various practices in the related areas, and be aware the importance of ethical behavior in adding value to the society
10) Recognize interrelationship among business and other disciplines, and relate knowledge from diverse areas to formulate novel solutions in the area of business administration

Course - Learning Outcome Relationship

No Effect 1 Lowest 2 Low 3 Average 4 High 5 Highest
           
Program Outcomes Level of Contribution
1) Explain the essential body of knowledge in the area of business administration, including evolution of the discipline, the state-of-the-art concepts, scientific methodology, theories and models
2) Employ the appropriate tools and analytical techniques to collect and analyze quantitative and qualitative data in the related areas, interpret results and propose solutions
3) Recognize the importance of technological development, especially in information technologies, and utilize them in business administration
4) Evaluate the body of knowledge in the dynamic business world and business functional areas to asses needs, manage and lead change by using critical and innovative thinking
5) Discover and create entrepreneurial opportunities and expertise to successfully establish and develop their own ventures
6) Fulfill their responsibility in teamwork and projects in businesses, and act as a leader
7) Communicate in written and oral English with people from diverse backgrounds, and have the English proficiency to follow and interpret the global dynamics in the areas of business administration
8) Recognize individual and multi-cultural diversity, and can emphatically interact with individuals from diverse cultural backgrounds in social and professional settings
9) Identify standards of personal, professional, social and business ethics, evaluate the ethical implications of various practices in the related areas, and be aware the importance of ethical behavior in adding value to the society
10) Recognize interrelationship among business and other disciplines, and relate knowledge from diverse areas to formulate novel solutions in the area of business administration

Learning Activity and Teaching Methods

Expression
Brainstorming/ Six tihnking hats
Individual study and homework
Lesson
Group study and homework
Reading
Homework
Project preparation

Assessment & Grading Methods and Criteria

Written Exam (Open-ended questions, multiple choice, true-false, matching, fill in the blanks, sequencing)
Homework
Individual Project
Group project
Presentation
Bilgisayar Destekli Sunum

Assessment & Grading

Semester Requirements Number of Activities Level of Contribution
Attendance 1 % 10
Midterms 1 % 40
Final 1 % 50
total % 100
PERCENTAGE OF SEMESTER WORK % 50
PERCENTAGE OF FINAL WORK % 50
total % 100

Workload and ECTS Credit Grading

Activities Number of Activities Workload
Course Hours 13 39
Study Hours Out of Class 13 98
Midterms 1 14
Final 1 14
Total Workload 165