Tourism And Hospitality Management | |||||
Associate | TR-NQF-HE: Level 5 | QF-EHEA: Short Cycle | EQF-LLL: Level 5 |
Course Code: | MTUR110 | ||||||||
Course Name: | House Keeping | ||||||||
Course Semester: | Spring | ||||||||
Course Credits: |
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Language of instruction: | TR | ||||||||
Course Requisites: | |||||||||
Does the Course Require Work Experience?: | No | ||||||||
Type of course: | Compulsory | ||||||||
Course Level: |
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Mode of Delivery: | Face to face | ||||||||
Course Coordinator : | Öğr.Gör. GÜLDEREN ARCA | ||||||||
Course Lecturer(s): | |||||||||
Course Assistants: |
Course Objectives: | It is a course that aims to teach the importance of control techniques for the professional operation of the housekeeping, management, planning of the organization, personnel management and quality service. |
Course Content: | • Definition of housekeeping department, Housekeeping Organization, job descriptions • Working rules in housekeeping department • Tools and equipment used in housekeeping department • Determining requirements in housekeeping department • Explanation of procedures in housekeeping department • Terms used in housekeeping department • Issues to be considered during work in the housekeeping department • Reports in housekeeping department • Creation of business plans in housekeeping department • The communication between housekeeping department and other departments • Housekeeping automation system • Housekeeping department operation • The role of laundry in housekeeping department |
The students who have succeeded in this course;
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Week | Subject | Related Preparation |
1) | Definition of housekeeping department Housekeeping Organization, job descriptions | Resource Book |
2) | • Working rules in housekeeping department | Resouurce Book |
3) | • Tools and equipment used in housekeeping department | Resource Book |
4) | Determining requirements in housekeeping department | Resource Book |
5) | Explanation of procedures in housekeeping department | Resource Book |
6) | Terms used in housekeeping department | Resource Book |
7) | Midterm Exam | Resource Book |
8) | Matters to be considered in the housekeeping department | Resource Book |
9) | Reports in housekeeping department | Resource Book |
10) | Creation of business plans in housekeeping department | Resource Book |
11) | Housekeeping department communication between other departments | Resource Book |
12) | Housekeeping automation system | Resource Book |
13) | The functioning of housekeeping department | Resource Book |
14) | The role of laundry in housekeeping department | Resource Book |
14) | Final Exam | None |
Course Notes / Textbooks: | Kaynak Kitap |
References: | Resource Book |
Learning Outcomes | 1 |
2 |
3 |
4 |
5 |
6 |
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Program Outcomes | ||||||
1) Can work in Travel Agencies | ||||||
2) Can work in Fares & Ticketing and Airline Reservation Departments | ||||||
3) They can work in various departments of hospitality management | ||||||
4) Can work in various Departments of airlines | ||||||
5) Those who fulfill the requirements of the YOK/ DGS Exam can continue University |
No Effect | 1 Lowest | 2 Low | 3 Average | 4 High | 5 Highest |
Program Outcomes | Level of Contribution | |
1) | Can work in Travel Agencies | 3 |
2) | Can work in Fares & Ticketing and Airline Reservation Departments | 2 |
3) | They can work in various departments of hospitality management | 2 |
4) | Can work in various Departments of airlines | 1 |
5) | Those who fulfill the requirements of the YOK/ DGS Exam can continue University | 3 |
Lesson | |
Homework | |
Case Study |
Written Exam (Open-ended questions, multiple choice, true-false, matching, fill in the blanks, sequencing) | |
Presentation |
Semester Requirements | Number of Activities | Level of Contribution |
Midterms | 1 | % 40 |
Final | 1 | % 60 |
total | % 100 | |
PERCENTAGE OF SEMESTER WORK | % 40 | |
PERCENTAGE OF FINAL WORK | % 60 | |
total | % 100 |
Activities | Number of Activities | Duration (Hours) | Workload |
Course Hours | 15 | 3 | 45 |
Application | 2 | 10 | 20 |
Special Course Internship (Work Placement) | 2 | 6 | 12 |
Field Work | 2 | 10 | 20 |
Study Hours Out of Class | 14 | 4 | 56 |
Presentations / Seminar | 2 | 1 | 2 |
Quizzes | 8 | 1 | 8 |
Midterms | 1 | 2 | 2 |
Final | 1 | 2 | 2 |
Total Workload | 167 |