| Course Objectives: |
Introducing the concept of quality engineering, introducing quality tools that can be used from design and production to high quality end product, quality concept and philosophy, quality assurance and control systems, quality system structure, quality system structure and tactics, establishment and implementation of quality system, ISO 9000 series and standards, quality economy, product, method and human performance, basic strategy and tactical tools, seven basic management tools, method and quality techniques (quality function development, error modes and impact analysis, error tree analysis, experimental design, statistical process to create quality control, control graphics method example, process stability and SPC graphic interpretation) |
| Course Content: |
Introduction to the concept of quality in the history of humanity, engineering and production, teaching quality as a philosophical concept. Quality assurance systems and tools: TQM, TPM, cleaner production, ISO9000, ISO 18001, ISO 14001, 6 sigma, QFD, FMEA, DoE will be discussed and applied to quality engineering issues. The importance of leadership, teamwork and the importance of creating a quality work environment in order to sustain quality improvement in companies will be emphasized.
|
| Week |
Subject |
Related Preparation |
| 1) |
Quality concept and philosophy, quality assurance and control systems |
|
| 2) |
Leadership principles, communication, organization, communication skills, ethics |
|
| 3) |
Customer relations, supplier management, overcoming obstacles in quality improvement |
|
| 4) |
Elements and documents of quality systems, quality cost |
|
| 5) |
Designing quality features, quality tools (brainstorming, flow chart, pareto, cause, result, checklist, histogram, pie diagrams, control diagrams) |
|
| 6) |
Quality management and planning tools, prioritization diagrams, process map, etc. |
|
| 7) |
Continuous improvement techniques (TQM, TPM, Kaizen, re-engineering, 6 sigma, DAMIC, clean engineering) |
|
| 8) |
Midterm |
|
| 9) |
Continuous improvement techniques (TQM, TPM, Kaizen, re-engineering, 6 sigma, DAMIC, clean engineering) |
|
| 10) |
Data collection, sampling, SPC |
|
| 11) |
Quality techniques: QFD, FMEA, DoE |
|
| 12) |
Quality techniques: QFD, FMEA, DoE |
|
| 13) |
Team work presentations |
|
| 14) |
Team work presentations |
|
| 15) |
Team work presentations |
|
| 16) |
Final Exam |
|
ISTANBUL OKAN UNIVERSITY INFORMATION PACKAGE / COURSE CATALOGUE
