| Course Objectives: |
The aim of this course is to define external factors and atmosphere of interview, internal factors and atmosphere of interview, opening the first interview, initiation, development and closing, attitudes and behavior in interview, recording the interview, questioning and varieties of question, communication, responses and leads in interview. |
| Course Content: |
The aim of this course is to define external factors and atmosphere of interview, internal factors and atmosphere of interview, opening the first interview, initiation, development and closing, attitudes and behavior in interview, recording the interview, questioning and varieties of question, communication, responses and leads in interview. |
| Week |
Subject |
Related Preparation |
| 1) |
Meeting, introduction of the course, orientation
|
Lecturer's notes and related articles |
| 2) |
Types of interviews
|
Lecturer's notes and related articles |
| 3) |
Interview environment
|
Lecturer's notes and related articles |
| 4) |
Stages of the interview
|
Lecturer's notes and related articles |
| 5) |
Interviewer's attitudes and behaviors
|
Lecturer's notes and related articles |
| 6) |
Recording the conversation
|
Lecturer's notes and related articles |
| 7) |
Types of questions and principles of asking questions
|
Lecturer's notes and related articles |
| 8) |
All topics covered in the course for 7 weeks
|
Lecturer's notes and related articles |
| 9) |
Interviewer-centered responses and referrals
|
Lecturer's notes and related articles |
| 10) |
Interviewer-centered responses and referrals
|
Lecturer's notes and related articles |
| 11) |
Sample interview viewing and discussion
|
Lecturer's notes and related articles |
| 12) |
Role work
|
Lecturer's notes and related articles
|
| 13) |
Role work
|
Lecturer's notes and related articles
|
| 14) |
General evaluation
|
Lecturer's notes and related articles |
| 15) |
All topics covered in the course for 14 weeks
|
Lecturer's notes and related articles |
| Course Notes / Textbooks: |
• Sommers – Flanagen, J., Sommers – Flanagen, R. (2012). Klinik Görüşme Psikolojik Değerlendirme Esasları. Gülçin Akbaş, Leman Korkmaz (Çev.). New Jersey: John Wiley & Sons, Inc.
• Anlı., İ. (2015). Klinik Psikolojide Görüşme Becerileri. İstanbul: Nobel Tıp Kitapevleri.
|
| References: |
• Sommers – Flanagen, J., Sommers – Flanagen, R. (2012). Klinik Görüşme Psikolojik Değerlendirme Esasları. Gülçin Akbaş, Leman Korkmaz (Çev.). New Jersey: John Wiley & Sons, Inc.
• Anlı., İ. (2015). Klinik Psikolojide Görüşme Becerileri. İstanbul: Nobel Tıp Kitapevleri.
|
| |
Program Outcomes |
Level of Contribution |
| 1) |
Learning the facts, concepts and principles related to tourism and hotel management |
|
| 2) |
Having a theoretical and practical knowledge at the basic level related to the field |
|
| 3) |
To be able to make analytical evaluations for tourism and travel sector |
|
| 4) |
Learning the basic laws and regulations and professional standarts that apply regarding the tourism sector in Turkey and physical environment associated with hotel management space, tools, and use acquainted with the technology, applying the ethical values, protecting the natural environment |
|
| 5) |
To be able to work efficiently in the tourism sector |
|
| 6) |
Learning the characteristics of the major tourist destinations to apply this knowledge in the tourism sector for Turkey and worldwide |
|
| 7) |
Organizing, coordinating and developing departments in accommodation organizations |
|
| 8) |
To be able to define and develop sales techniques and income management practices applied in accommodation and food and beverage companies |
|
| 9) |
Demonstrating the ability to apply professional working techniques in food and beverage establishments |
|
ISTANBUL OKAN UNIVERSITY INFORMATION PACKAGE / COURSE CATALOGUE
