Week |
Subject |
Related Preparation |
1) |
Introduction |
Lecturer's notes and related articles |
2) |
Classical Management Approach: Taylorism and Fordism and important scholars like Fayol, Bernard etc. and development of Human Relations Approach from Hawthorne Studies to Maslow and Lewin |
Lecturer's notes and related articles |
3) |
System Approach, Contingency Theories, Quality of Work Life Movement, Total Quality Management, Learning Organizations |
Lecturer's notes and related articles |
4) |
The importance of Person-Job and Person-Organization Fit
The importance of job analysis
Unstandardized methods of job analysis
Standardized methods of job analysis
What is competency modeling?
The differences and similarities between competency modeling and job analysis
Writing job descriptions |
Lecturer's notes and related articles
|
5) |
All topics studied through 4 weeks |
Lecturer's notes and related articles |
6) |
Internal and external recruitment
Cognitive Ability Tests, Physical Ability Tests, Psychomotor and Perceptual Ability Tests
Big Five model and Personality Inventories
|
Lecturer's notes and related articles |
7) |
The importance of employee motivation
Need theories (Maslow, Alderfer, McClelland)
Two Factor Theory, Reinforcement Theory, Equity Theory |
Lecturer's notes and related articles |
8) |
Expectancy Theory
Cognitive Evaluation Theory
Goal Setting Theory
Control Theories (Sybernetic and Rational Control Theories)
Bandura's Social Cognive Theory (Social Learning Theory), different forms of efficacy beliefs
|
Lecturer's notes and related articles |
9) |
All topics studied through 8 weeks
|
Lecturer's notes and related articles |
10) |
Participation and Empowerment
Job Enrichment
Job enlargement
Job Rotation
Flextime job arrangements/schedules
Enabling Work-Life Balance and quality of life
Measuring job satisfaction through surveys |
Lecturer's notes and related articles |
11) |
The importance of employee training
Methods of needs analysis
Different training methods and evaluating pre and cons of these metods
Training Evaluation Methods
Kirkpatrick and Philips' studies |
Lecturer's notes and related articles |
12) |
The importance of Performance Management
Methods of appraisals
Selecting criteria for performance appraisal
Criterion Contamination, Criterion Deficiency, Criterion Relevancy
Different scales and methods
Behavioraly oriented scales (BARS, BOS, BSS, MSS) |
Lecturer's notes and related articles |
13) |
Trait theories
Behavior Theories
Contingency Theories
Power and Influence Theories
GLOBE study |
Lecturer's notes and related articles |
14) |
Stage theories of organizational change
Learning Organizations
Mergers and Acquisitions
|
Lecturer's notes and related articles |
15) |
All topics studied through 14 weeks |
Lecturer's notes and related articles |
|
Program Outcomes |
Level of Contribution |
1) |
Learning the facts, concepts and principles related to tourism and hotel management |
|
2) |
Having a theoretical and practical knowledge at the basic level related to the field |
|
3) |
To be able to make analytical evaluations for tourism and travel sector |
|
4) |
Learning the basic laws and regulations and professional standarts that apply regarding the tourism sector in Turkey and physical environment associated with hotel management space, tools, and use acquainted with the technology, applying the ethical values, protecting the natural environment |
|
5) |
To be able to work efficiently in the tourism sector |
|
6) |
Learning the characteristics of the major tourist destinations to apply this knowledge in the tourism sector for Turkey and worldwide |
|
7) |
Organizing, coordinating and developing departments in accommodation organizations |
|
8) |
To be able to define and develop sales techniques and income management practices applied in accommodation and food and beverage companies |
|
9) |
Demonstrating the ability to apply professional working techniques in food and beverage establishments |
|