Banking and Insurance
Bachelor	TR-NQF-HE: Level 6	QF-EHEA: First Cycle	EQF-LLL: Level 6

General course introduction information

Course Code:

PSY321

Course Name:

Interpersonal Relationships

Course Semester:

Fall

Course Credits:

Theoretical	Practical	Credit	ECTS
3	0	3	6

Language of instruction:

Course Requisites:

Does the Course Require Work Experience?:

Type of course:

University Elective

Course Level:

Bachelor

TR-NQF-HE:6. Master`s Degree

QF-EHEA:First Cycle

EQF-LLL:6. Master`s Degree

Mode of Delivery:

Face to face

Course Coordinator :

Dr.Öğr.Üyesi NUMAN TURAN

Course Lecturer(s):

Dr.Öğr.Üyesi NUMAN TURAN
Öğr.Gör. B.Öğretim Elemanı

Course Assistants:

Course Objective and Content

Course Objectives:	The aim of this course is to provide an in-depth study of the theories of interpersonal relations and explore the variables in interpersonal interactions as they occur in daily interactions.
Course Content:	Interpersonal theories, application areas, reflections

Learning Outcomes

The students who have succeeded in this course;

Learning Outcomes

1 - Knowledge
Theoretical - Conceptual
1) At the end of this course, students grasp the basics of interpersonal relationships and communication.
2 - Skills
Cognitive - Practical
3 - Competences
Communication and Social Competence
1) At the end of this course, students can make statements to various audiences about interpersonal relationships.
2) At the end of this course, students will have the ability to express critical thinking in a constructive way.
Learning Competence
1) At the end of this course, students demonstrate an approach to understanding people with their psychological and social aspects.
Field Specific Competence
Competence to Work Independently and Take Responsibility
1) At the end of this course, students will be able to express their thoughts, verbally and in writing, about problems and solutions.
2) At the end of this course, students can follow current developments in this field.

Lesson Plan

Week	Subject	Related Preparation
1)	• Introduction: Why is interpersonal communication important?	-
2)	• Basic features of interpersonal communication	Reading required materials
3)	• Perceptual processes in interpersonal communication	Reading the required materials
4)	• Stereotypes	Reading the required materials
5)	• Body Language	Reading the required materials
6)	Midterm I	Preparation for the exam
7)	• Interpersonal communication as a need	Reading the required materials
8)	• Use of language in interpersonal communication	Reading the required materials
8)	• Use of language in interpersonal communication	Reading the required materials
8)	• Use of language in interpersonal communication	Reading the required materials
8)	• Use of language in interpersonal communication	Reading the required materials
9)	• Basic speaking techniques: Written and Oral communication	Reading the required materials
10)	The importance of listening in verbal communication	Reading the required materials
11)	Defensive attitude that creates obstacles in interpersonal communication and approaches that increase this attitude	Reading the required materials
12)	Midterm II	Preparing for the exam
13)	• Interpersonal communication in close relationships	Reading the required materials
14)	• Trust in human relations	Reading the required materials
15)	Final Exam	-

Sources

Course Notes / Textbooks:	• Hortaçsu, Nuran, İnsan İlişkileri, İmge Kitabevi Yayınları, 2004, s. 11-54 • Zıllıoğlu, Merih, İletişim Nedir, Cem Yayınevi, İstanbul, 2003 • Oskay, Ünsal, İletişimin ABC’si, 2001, İstanbul: Der Yayınları.
References:	• Hortaçsu, Nuran, İnsan İlişkileri, İmge Kitabevi Yayınları, 2004, s. 11-54 • Zıllıoğlu, Merih, İletişim Nedir, Cem Yayınevi, İstanbul, 2003 • Oskay, Ünsal, İletişimin ABC’si, 2001, İstanbul: Der Yayınları.

Course-Program Learning Outcome Relationship

Learning Outcomes	1	2	5	3	6	4
Program Outcomes
1) explain the essential body of knowledge in the area of banking and insurance, including evolution of the discipline, the state-of-the-art concepts, scientific methodology, theories and models.
2) employ the appropriate tools and analytical techniques to collect and analyze quantitative and qualitative data in the related areas, interpret results and propose solutions.
3) recognize and assess legal environment in banking and insurance industries
4) explain ongoing operational and managerial methods in banking and insurance industries
5) discover and create entrepreneurial opportunities and expertise to successfully establish and develop their own ventures.
6) develop the capacity to assess current global economic issues.
7) translate and explain the content of the documents written in English related to the field
8) express he role of international capital markets in the global economy; accordingly define the concept of risk in terms of measurement and management
9) identify standards of personal, professional, social and business ethics, evaluate the ethical implications of various practices in the related areas, and be aware the importance of ethical behavior in adding value to the society.

Course - Learning Outcome Relationship

No Effect	1 Lowest	2 Low	3 Average	4 High	5 Highest

	Program Outcomes	Level of Contribution
1)	explain the essential body of knowledge in the area of banking and insurance, including evolution of the discipline, the state-of-the-art concepts, scientific methodology, theories and models.
2)	employ the appropriate tools and analytical techniques to collect and analyze quantitative and qualitative data in the related areas, interpret results and propose solutions.
3)	recognize and assess legal environment in banking and insurance industries
4)	explain ongoing operational and managerial methods in banking and insurance industries
5)	discover and create entrepreneurial opportunities and expertise to successfully establish and develop their own ventures.
6)	develop the capacity to assess current global economic issues.
7)	translate and explain the content of the documents written in English related to the field
8)	express he role of international capital markets in the global economy; accordingly define the concept of risk in terms of measurement and management
9)	identify standards of personal, professional, social and business ethics, evaluate the ethical implications of various practices in the related areas, and be aware the importance of ethical behavior in adding value to the society.

Learning Activity and Teaching Methods

Field Study
Expression
Brainstorming/ Six tihnking hats
Individual study and homework
Lesson
Reading
Homework
Q&A / Discussion

Assessment & Grading Methods and Criteria

Written Exam (Open-ended questions, multiple choice, true-false, matching, fill in the blanks, sequencing)
Homework

Assessment & Grading

Semester Requirements	Number of Activities	Level of Contribution
Midterms	2	% 50
Final	1	% 50
total		% 100
PERCENTAGE OF SEMESTER WORK		% 50
PERCENTAGE OF FINAL WORK		% 50
total		% 100

Workload and ECTS Credit Grading

Activities	Number of Activities	Workload
Course Hours	15	45
Study Hours Out of Class	15	45
Presentations / Seminar	15	30
Homework Assignments	15	45
Midterms	2	6
Final	1	3
Total Workload		174