Banking and Insurance | |||||
Bachelor | TR-NQF-HE: Level 6 | QF-EHEA: First Cycle | EQF-LLL: Level 6 |
Course Code: | PSY322 | ||||||||
Course Name: | Communication | ||||||||
Course Semester: | Spring | ||||||||
Course Credits: |
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Language of instruction: | EN | ||||||||
Course Requisites: | |||||||||
Does the Course Require Work Experience?: | No | ||||||||
Type of course: | University Elective | ||||||||
Course Level: |
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Mode of Delivery: | Face to face | ||||||||
Course Coordinator : | Dr.Öğr.Üyesi ZEYNEP HALE AKSUNA | ||||||||
Course Lecturer(s): |
Dr.Öğr.Üyesi İLKER ÇAYLA |
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Course Assistants: |
Course Objectives: | The aim of this course is to provide students with basic communication skills and help them to explore and improve interpersonal communications as they occur in daily interactions and professional settings. |
Course Content: | Basic communication skills, close look at interpersonal communication, body language, perception, communication types and components |
The students who have succeeded in this course;
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Week | Subject | Related Preparation |
1) | • Defining the scope of the course and basic concepts | - |
2) | • Making sense of interpersonal communication: Various approaches and models | Reading the required materials |
3) | • Self-concept in interpersonal communication: The development of self-concept, its characteristics and its relations with “identity” | Reading the required materials |
4) | • Perception process in interpersonal communication | Reading the required materials |
5) | • Social context in interpersonal communication: Social and physical environment | Reading the required materials |
6) | Midterm I | - |
7) | • Codes in interpersonal communication: Body Language | Reading the required materials |
8) | • Codes in interpersonal communication: Verbal Communication | Reading the required materials |
9) | • Establishment of language, ideology and power relations in interpersonal communication | Reading the required materials |
10) | Midterm II | - |
11) | • Rationality and alternative communication strategies in interpersonal communication | Reading the required materials |
12) | • Greeting, rhetoric, narration | Reading the required materials |
13) | • Problem solving in interpersonal communication: Listening and empathy | Reading the required materials |
14) | • Problem solving in interpersonal communication: Listening and empathy. | Reading the required materials |
15) | Final Exam | - |
Course Notes / Textbooks: | • Fiske, J., 1996, İletişim Çalışmalarına Giriş, çev. Süleyman İrvan, Bilim ve Sanat Yayınları, Ankara s. 91-111. • Hartley, Peter, Interpersonal Communication, 1993, London: Routledge. • İzgören, Ahmet Şerif, Dikkat Vücudunuz Konuşuyor, 1999, Academy İnternational, Ankara. • Zıllıoğlu, Merih, İletişim Nedir, Cem Yayınevi, İstanbul, 2003. • Oskay, Ünsal, İletişimin ABC’si, 2001, İstanbul: Der Yayınları. • Zıllıoğlu, Merih, İletişim Nedir, Cem Yayınevi, İstanbul, 2003. |
References: | • Fiske, J., 1996, İletişim Çalışmalarına Giriş, çev. Süleyman İrvan, Bilim ve Sanat Yayınları, Ankara s. 91-111. • Hartley, Peter, Interpersonal Communication, 1993, London: Routledge. • İzgören, Ahmet Şerif, Dikkat Vücudunuz Konuşuyor, 1999, Academy İnternational, Ankara. • Zıllıoğlu, Merih, İletişim Nedir, Cem Yayınevi, İstanbul, 2003. • Oskay, Ünsal, İletişimin ABC’si, 2001, İstanbul: Der Yayınları. • Zıllıoğlu, Merih, İletişim Nedir, Cem Yayınevi, İstanbul, 2003. |
Learning Outcomes | 1 |
2 |
3 |
5 |
4 |
6 |
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Program Outcomes | ||||||||
1) explain the essential body of knowledge in the area of banking and insurance, including evolution of the discipline, the state-of-the-art concepts, scientific methodology, theories and models. | ||||||||
2) employ the appropriate tools and analytical techniques to collect and analyze quantitative and qualitative data in the related areas, interpret results and propose solutions. | ||||||||
3) recognize and assess legal environment in banking and insurance industries | ||||||||
4) explain ongoing operational and managerial methods in banking and insurance industries | ||||||||
5) discover and create entrepreneurial opportunities and expertise to successfully establish and develop their own ventures. | ||||||||
6) develop the capacity to assess current global economic issues. | ||||||||
7) translate and explain the content of the documents written in English related to the field | ||||||||
8) express he role of international capital markets in the global economy; accordingly define the concept of risk in terms of measurement and management | ||||||||
9) identify standards of personal, professional, social and business ethics, evaluate the ethical implications of various practices in the related areas, and be aware the importance of ethical behavior in adding value to the society. |
No Effect | 1 Lowest | 2 Low | 3 Average | 4 High | 5 Highest |
Program Outcomes | Level of Contribution | |
1) | explain the essential body of knowledge in the area of banking and insurance, including evolution of the discipline, the state-of-the-art concepts, scientific methodology, theories and models. | |
2) | employ the appropriate tools and analytical techniques to collect and analyze quantitative and qualitative data in the related areas, interpret results and propose solutions. | |
3) | recognize and assess legal environment in banking and insurance industries | |
4) | explain ongoing operational and managerial methods in banking and insurance industries | |
5) | discover and create entrepreneurial opportunities and expertise to successfully establish and develop their own ventures. | |
6) | develop the capacity to assess current global economic issues. | |
7) | translate and explain the content of the documents written in English related to the field | |
8) | express he role of international capital markets in the global economy; accordingly define the concept of risk in terms of measurement and management | |
9) | identify standards of personal, professional, social and business ethics, evaluate the ethical implications of various practices in the related areas, and be aware the importance of ethical behavior in adding value to the society. |
Expression | |
Brainstorming/ Six tihnking hats | |
Individual study and homework | |
Lesson | |
Reading | |
Homework | |
Problem Solving | |
Role Playing | |
Case Study |
Written Exam (Open-ended questions, multiple choice, true-false, matching, fill in the blanks, sequencing) | |
Homework |
Semester Requirements | Number of Activities | Level of Contribution |
Midterms | 2 | % 50 |
Final | 1 | % 50 |
total | % 100 | |
PERCENTAGE OF SEMESTER WORK | % 50 | |
PERCENTAGE OF FINAL WORK | % 50 | |
total | % 100 |
Activities | Number of Activities | Workload |
Course Hours | 15 | 45 |
Application | 15 | 30 |
Study Hours Out of Class | 15 | 45 |
Homework Assignments | 15 | 45 |
Midterms | 2 | 6 |
Final | 1 | 3 |
Total Workload | 174 |