Tourism and Hotel Management | |||||
Bachelor | TR-NQF-HE: Level 6 | QF-EHEA: First Cycle | EQF-LLL: Level 6 |
Course Code: | PSY435 | ||||||||
Course Name: | Interview Techniques I | ||||||||
Course Semester: | Fall | ||||||||
Course Credits: |
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Language of instruction: | |||||||||
Course Requisites: | |||||||||
Does the Course Require Work Experience?: | No | ||||||||
Type of course: | University Elective | ||||||||
Course Level: |
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Mode of Delivery: | Face to face | ||||||||
Course Coordinator : | Dr.Öğr.Üyesi EVİN AYDIN YÖNTEM | ||||||||
Course Lecturer(s): | |||||||||
Course Assistants: |
Course Objectives: | The aim of this course is to introduce the student to interview techniques and to discuss the basic concepts of interviewing. |
Course Content: | This course includes the external factors and atmosphere of the interview, the internal factors and atmosphere of the interview, the opening of the first interview, initiation, development and closing, attitudes and behaviors in the interview, recording the interview, asking questions and types of questions and defining communication. |
The students who have succeeded in this course;
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Week | Subject | Related Preparation |
1) | Introduction and Overview of the Course | Lecturer's notes and related articles |
2) | Self-reflection and Novice Psychologists | Lecturer's notes and related articles |
3) | Observation Techniques | Lecturer's notes and related articles |
4) | Interviewing Styles | Lecturer's notes and related articles |
5) | Developing Rapport & Managing the Interview | Lecturer's notes and related articles |
6) | History of Present Illness & Gathering the Facts | Lecturer's notes and related articles |
7) | Interviewing about Feelings, Personal & Social History | Lecturer's notes and related articles |
8) | Vize Sınavı | Lecturer's notes and related articles |
9) | Communication Types & Skills | Lecturer's notes and related articles |
10) | Establishing and Maintaining Empathy | Lecturer's notes and related articles |
11) | Listening Skills | Lecturer's notes and related articles |
11) | Senisitive Topics, Limitations, and Barriers | Lecturer's notes and related articles |
12) | Senisitive Topics, Limitations, and Barriers | Lecturer's notes and related articles |
13) | Socratic Questioning Methods | Lecturer's notes and related articles |
14) | Controlling the Interview & Closing the Session, Report Writing | Lecturer's notes and related articles |
15) | Revision | Lecturer's notes and related articles |
16) | Final | Lecturer's notes and related articles |
Course Notes / Textbooks: | Morrison, J. (2008). The first interview. (3rd Ed.). New York: The Guilford Press (E-book). Corey, G. (2013). Theory and practice of counseling and psychotherapy. (9th Ed.). Brooks/Cole-Cengage Learning (E-book) |
References: | Morrison, J. (2008). The first interview. (3rd Ed.). New York: The Guilford Press (E-book). Corey, G. (2013). Theory and practice of counseling and psychotherapy. (9th Ed.). Brooks/Cole-Cengage Learning (E-book) |
Learning Outcomes | 1 |
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5 |
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Program Outcomes | ||||||||
1) Learning the facts, concepts and principles related to tourism and hotel management | ||||||||
2) Having a theoretical and practical knowledge at the basic level related to the field | ||||||||
3) To be able to make analytical evaluations for tourism and travel sector | ||||||||
4) Learning the basic laws and regulations and professional standarts that apply regarding the tourism sector in Turkey and physical environment associated with hotel management space, tools, and use acquainted with the technology, applying the ethical values, protecting the natural environment | ||||||||
5) To be able to work efficiently in the tourism sector | ||||||||
6) Learning the characteristics of the major tourist destinations to apply this knowledge in the tourism sector for Turkey and worldwide | ||||||||
7) Organizing, coordinating and developing departments in accommodation organizations | ||||||||
8) To be able to define and develop sales techniques and income management practices applied in accommodation and food and beverage companies | ||||||||
9) Demonstrating the ability to apply professional working techniques in food and beverage establishments |
No Effect | 1 Lowest | 2 Low | 3 Average | 4 High | 5 Highest |
Program Outcomes | Level of Contribution | |
1) | Learning the facts, concepts and principles related to tourism and hotel management | |
2) | Having a theoretical and practical knowledge at the basic level related to the field | |
3) | To be able to make analytical evaluations for tourism and travel sector | |
4) | Learning the basic laws and regulations and professional standarts that apply regarding the tourism sector in Turkey and physical environment associated with hotel management space, tools, and use acquainted with the technology, applying the ethical values, protecting the natural environment | |
5) | To be able to work efficiently in the tourism sector | |
6) | Learning the characteristics of the major tourist destinations to apply this knowledge in the tourism sector for Turkey and worldwide | |
7) | Organizing, coordinating and developing departments in accommodation organizations | |
8) | To be able to define and develop sales techniques and income management practices applied in accommodation and food and beverage companies | |
9) | Demonstrating the ability to apply professional working techniques in food and beverage establishments |
Expression | |
Brainstorming/ Six tihnking hats | |
Individual study and homework | |
Lesson | |
Reading | |
Homework | |
Q&A / Discussion |
Written Exam (Open-ended questions, multiple choice, true-false, matching, fill in the blanks, sequencing) | |
Homework | |
Individual Project | |
Presentation | |
Reporting |
Semester Requirements | Number of Activities | Level of Contribution |
Homework Assignments | 2 | % 20 |
Presentation | 1 | % 10 |
Midterms | 1 | % 30 |
Final | 1 | % 40 |
total | % 100 | |
PERCENTAGE OF SEMESTER WORK | % 60 | |
PERCENTAGE OF FINAL WORK | % 40 | |
total | % 100 |
Activities | Number of Activities | Workload |
Course Hours | 15 | 45 |
Application | 10 | 30 |
Study Hours Out of Class | 16 | 32 |
Presentations / Seminar | 5 | 15 |
Project | 4 | 12 |
Homework Assignments | 16 | 32 |
Quizzes | 2 | 6 |
Midterms | 1 | 3 |
Final | 1 | 3 |
Total Workload | 178 |