Banking and Insurance
Bachelor	TR-NQF-HE: Level 6	QF-EHEA: First Cycle	EQF-LLL: Level 6

General course introduction information

Course Code:

PSY435

Course Name:

Interview Techniques I

Course Semester:

Fall

Course Credits:

Theoretical	Practical	Credit	ECTS
2	2	3	6

Language of instruction:

Course Requisites:

Does the Course Require Work Experience?:

Type of course:

University Elective

Course Level:

Bachelor

TR-NQF-HE:6. Master`s Degree

QF-EHEA:First Cycle

EQF-LLL:6. Master`s Degree

Mode of Delivery:

Face to face

Course Coordinator :

Dr.Öğr.Üyesi EVİN AYDIN YÖNTEM

Course Lecturer(s):

Course Assistants:

Course Objective and Content

Course Objectives:	The aim of this course is to introduce the student to interview techniques and to discuss the basic concepts of interviewing.
Course Content:	This course includes the external factors and atmosphere of the interview, the internal factors and atmosphere of the interview, the opening of the first interview, initiation, development and closing, attitudes and behaviors in the interview, recording the interview, asking questions and types of questions and defining communication.

Learning Outcomes

The students who have succeeded in this course;

Learning Outcomes

1 - Knowledge
Theoretical - Conceptual
1) To have basic and general knowledge about clinical psychology and behavioral disorders and interview techniques.
2) Can follow the current developments in this field and its applications.
3) To be able to explain to various audiences about interview techniques and offer solutions.
4) Demonstrating an approach to understanding the subject of psychopathology with its psychological, social and physical aspects.
5) Having the ability to express critical thinking constructively.
2 - Skills
Cognitive - Practical
3 - Competences
Communication and Social Competence
Learning Competence
Field Specific Competence
Competence to Work Independently and Take Responsibility

Lesson Plan

Week	Subject	Related Preparation
1)	Introduction and Overview of the Course	Lecturer's notes and related articles
2)	Self-reflection and Novice Psychologists	Lecturer's notes and related articles
3)	Observation Techniques	Lecturer's notes and related articles
4)	Interviewing Styles	Lecturer's notes and related articles
5)	Developing Rapport & Managing the Interview	Lecturer's notes and related articles
6)	History of Present Illness & Gathering the Facts	Lecturer's notes and related articles
7)	Interviewing about Feelings, Personal & Social History	Lecturer's notes and related articles
8)	Vize Sınavı	Lecturer's notes and related articles
9)	Communication Types & Skills	Lecturer's notes and related articles
10)	Establishing and Maintaining Empathy	Lecturer's notes and related articles
11)	Listening Skills	Lecturer's notes and related articles
11)	Senisitive Topics, Limitations, and Barriers	Lecturer's notes and related articles
12)	Senisitive Topics, Limitations, and Barriers	Lecturer's notes and related articles
13)	Socratic Questioning Methods	Lecturer's notes and related articles
14)	Controlling the Interview & Closing the Session, Report Writing	Lecturer's notes and related articles
15)	Revision	Lecturer's notes and related articles
16)	Final	Lecturer's notes and related articles

Sources

Course Notes / Textbooks:	Morrison, J. (2008). The first interview. (3rd Ed.). New York: The Guilford Press (E-book). Corey, G. (2013). Theory and practice of counseling and psychotherapy. (9th Ed.). Brooks/Cole-Cengage Learning (E-book)
References:	Morrison, J. (2008). The first interview. (3rd Ed.). New York: The Guilford Press (E-book). Corey, G. (2013). Theory and practice of counseling and psychotherapy. (9th Ed.). Brooks/Cole-Cengage Learning (E-book)

Course-Program Learning Outcome Relationship

Learning Outcomes	1	2	3	4	5
Program Outcomes
1) explain the essential body of knowledge in the area of banking and insurance, including evolution of the discipline, the state-of-the-art concepts, scientific methodology, theories and models.
2) employ the appropriate tools and analytical techniques to collect and analyze quantitative and qualitative data in the related areas, interpret results and propose solutions.
3) recognize and assess legal environment in banking and insurance industries
4) explain ongoing operational and managerial methods in banking and insurance industries
5) discover and create entrepreneurial opportunities and expertise to successfully establish and develop their own ventures.
6) develop the capacity to assess current global economic issues.
7) translate and explain the content of the documents written in English related to the field
8) express he role of international capital markets in the global economy; accordingly define the concept of risk in terms of measurement and management
9) identify standards of personal, professional, social and business ethics, evaluate the ethical implications of various practices in the related areas, and be aware the importance of ethical behavior in adding value to the society.

Course - Learning Outcome Relationship

No Effect	1 Lowest	2 Low	3 Average	4 High	5 Highest

	Program Outcomes	Level of Contribution
1)	explain the essential body of knowledge in the area of banking and insurance, including evolution of the discipline, the state-of-the-art concepts, scientific methodology, theories and models.
2)	employ the appropriate tools and analytical techniques to collect and analyze quantitative and qualitative data in the related areas, interpret results and propose solutions.
3)	recognize and assess legal environment in banking and insurance industries
4)	explain ongoing operational and managerial methods in banking and insurance industries
5)	discover and create entrepreneurial opportunities and expertise to successfully establish and develop their own ventures.
6)	develop the capacity to assess current global economic issues.
7)	translate and explain the content of the documents written in English related to the field
8)	express he role of international capital markets in the global economy; accordingly define the concept of risk in terms of measurement and management
9)	identify standards of personal, professional, social and business ethics, evaluate the ethical implications of various practices in the related areas, and be aware the importance of ethical behavior in adding value to the society.

Learning Activity and Teaching Methods

Expression
Brainstorming/ Six tihnking hats
Individual study and homework
Lesson
Reading
Homework
Q&A / Discussion

Assessment & Grading Methods and Criteria

Written Exam (Open-ended questions, multiple choice, true-false, matching, fill in the blanks, sequencing)
Homework
Individual Project
Presentation
Reporting

Assessment & Grading

Semester Requirements	Number of Activities	Level of Contribution
Homework Assignments	2	% 20
Presentation	1	% 10
Midterms	1	% 30
Final	1	% 40
total		% 100
PERCENTAGE OF SEMESTER WORK		% 60
PERCENTAGE OF FINAL WORK		% 40
total		% 100

Workload and ECTS Credit Grading

Activities	Number of Activities	Workload
Course Hours	15	45
Application	10	30
Study Hours Out of Class	16	32
Presentations / Seminar	5	15
Project	4	12
Homework Assignments	16	32
Quizzes	2	6
Midterms	1	3
Final	1	3
Total Workload		178