Medical Documentations And Secretariat Work | |||||
Associate | TR-NQF-HE: Level 5 | QF-EHEA: Short Cycle | EQF-LLL: Level 5 |
Course Code: | TBD204 | ||||||||
Course Name: | Patient Services | ||||||||
Course Semester: | Fall | ||||||||
Course Credits: |
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Language of instruction: | TR | ||||||||
Course Requisites: | |||||||||
Does the Course Require Work Experience?: | No | ||||||||
Type of course: | Compulsory | ||||||||
Course Level: |
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Mode of Delivery: | Face to face | ||||||||
Course Coordinator : | Öğr.Gör. BÜLENT DERSE | ||||||||
Course Lecturer(s): | |||||||||
Course Assistants: |
Course Objectives: | The aim , information on patient services to staff working in health care facilities and skills to add . |
Course Content: | Patient Advisor, Inpatient Patient Floor Secretary, Patient Inpatient Patient, Patient Exit Officer, Call Center Officer, Patient Counselor, Hospital Patient Management Systems, Private Hospital Management Systems, University Hospital Management Systems, Patient Services' Patient Services and Human Resources Training and Development, Patient Services and Human Resources Job Analysis, Patient Services and Human Resources Management, Patient Services and Human Resources Management, Patient Services and Human Resources Management, Patient Services and Human Resources Management, Patient Services and Human Resources Management, Patient Services and Human Resources Support Services and Personnel Management, Inpatient Patient Level Secretariat Procedures and Processes, Patient Inpatient Procedures and Processes, Patient Exit Procedures and Processes |
The students who have succeeded in this course;
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Week | Subject | Related Preparation |
1) | ||
1) | • Discussion of the course outline | |
2) | • Introduction to health services and patient services | |
3) | • Patient services, patient consultant | |
4) | • Patient services accept patients | |
5) | • Patient services accept patients | |
6) | • Patient services - inpatient floor secretary | |
7) | • Patient services - inpatient floor secretary | |
8) | • Midterm | |
9) | • Patient services - call center secretary | |
10) | • Patient services - laboratory secretary | |
11) | • Patient services - laboratory secretary | |
12) | • Patient services- night care | |
13) | • Patient services, admission-exit | |
14) | • Patient services, admission-exit | |
15) | Final Exam |
Course Notes / Textbooks: | Sağlık Kuruluşlarında Hasta Hizmetleri Editör : Yrd. Doç. Dr. Onur YARAR, Öğr. Gör. Özgür İNCE Sayfa Sayısı : 168 Baskı Tarihi : 2017 ISBN : 9789752776944 |
References: | yok |
Learning Outcomes | 1 |
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Program Outcomes | |||||||||||||||||||||||||
1) It is possible to code using the ICD-10 system from the medical records that are the basis for coding. | |||||||||||||||||||||||||
2) It can write at the speed of speech with ten fingers without touching the screen and keyboard. | |||||||||||||||||||||||||
3) Has knowledge and skills in using office programs. | |||||||||||||||||||||||||
4) Business writings, official and private correspondence will have the necessary skills. | |||||||||||||||||||||||||
5) They become compatible employees based on the voluntary principle with the principle of zero mistake that best represents the institution. | |||||||||||||||||||||||||
6) They have the desire for continuous learning, their appearance and behavior become exemplary individuals. | |||||||||||||||||||||||||
7) They have information about patient rights, business ethics, ethical concepts. | |||||||||||||||||||||||||
8) As an individual, he acts in accordance with laws, regulations, legislation and professional codes of ethics regarding his duties, rights and responsibilities. | |||||||||||||||||||||||||
9) Social responsibility contributes to the projects and activities within the social environment in which they live with consciousness. | |||||||||||||||||||||||||
10) It is an example of gathering with external appearance, attitude, attitude and behavior. | |||||||||||||||||||||||||
11) It carries out the dependent and independent duties given by using basic knowledge accumulation related to medical documentation. | |||||||||||||||||||||||||
12) It interprets and evaluates data using basic knowledge and skills related to medical documentation, identifies and analyzes problems, and takes part in planned work / responsibility for solution. | |||||||||||||||||||||||||
13) Cooperates with members of the health team to resolve complex and unforeseen problems encountered in medical documentation related applications. | |||||||||||||||||||||||||
14) They gain proficiency in research. | |||||||||||||||||||||||||
15) Can convey the ideas and suggestions of the level of knowledge and skills about the field in written and verbally | |||||||||||||||||||||||||
16) Will be able to perform interdisciplinary and interdisciplinary team work. | |||||||||||||||||||||||||
17) He can make mathematical calculations and analyzes for his profession. | |||||||||||||||||||||||||
18) Basic professional vocabulary and definitions and basic vocational language knowledge competencies gain. | |||||||||||||||||||||||||
19) His ethical values about his profession are assimilated. | |||||||||||||||||||||||||
20) To use the lessons learned in an enterprise and to learn the working conditions of the business life. | |||||||||||||||||||||||||
21) Becomes the agent of development and change in the professional and social field, | |||||||||||||||||||||||||
22) Being aware of social and political problems, contributes to the development of society, | |||||||||||||||||||||||||
23) Continue life-long learning and development responsibility, think critically and have effective communication skills, | |||||||||||||||||||||||||
24) Uses the information and communication technologies required by the profession, | |||||||||||||||||||||||||
25) Using a foreign language, she tracks, follows and communicates with her colleagues, | |||||||||||||||||||||||||
26) Both individuals and communities communicate verbally and in writing with other segments of society using existing possibilities. |
No Effect | 1 Lowest | 2 Low | 3 Average | 4 High | 5 Highest |
Program Outcomes | Level of Contribution | |
1) | It is possible to code using the ICD-10 system from the medical records that are the basis for coding. | 4 |
2) | It can write at the speed of speech with ten fingers without touching the screen and keyboard. | 4 |
3) | Has knowledge and skills in using office programs. | |
4) | Business writings, official and private correspondence will have the necessary skills. | 2 |
5) | They become compatible employees based on the voluntary principle with the principle of zero mistake that best represents the institution. | |
6) | They have the desire for continuous learning, their appearance and behavior become exemplary individuals. | |
7) | They have information about patient rights, business ethics, ethical concepts. | |
8) | As an individual, he acts in accordance with laws, regulations, legislation and professional codes of ethics regarding his duties, rights and responsibilities. | |
9) | Social responsibility contributes to the projects and activities within the social environment in which they live with consciousness. | 2 |
10) | It is an example of gathering with external appearance, attitude, attitude and behavior. | |
11) | It carries out the dependent and independent duties given by using basic knowledge accumulation related to medical documentation. | 2 |
12) | It interprets and evaluates data using basic knowledge and skills related to medical documentation, identifies and analyzes problems, and takes part in planned work / responsibility for solution. | |
13) | Cooperates with members of the health team to resolve complex and unforeseen problems encountered in medical documentation related applications. | 3 |
14) | They gain proficiency in research. | |
15) | Can convey the ideas and suggestions of the level of knowledge and skills about the field in written and verbally | |
16) | Will be able to perform interdisciplinary and interdisciplinary team work. | 1 |
17) | He can make mathematical calculations and analyzes for his profession. | |
18) | Basic professional vocabulary and definitions and basic vocational language knowledge competencies gain. | 3 |
19) | His ethical values about his profession are assimilated. | |
20) | To use the lessons learned in an enterprise and to learn the working conditions of the business life. | 2 |
21) | Becomes the agent of development and change in the professional and social field, | |
22) | Being aware of social and political problems, contributes to the development of society, | 3 |
23) | Continue life-long learning and development responsibility, think critically and have effective communication skills, | |
24) | Uses the information and communication technologies required by the profession, | 3 |
25) | Using a foreign language, she tracks, follows and communicates with her colleagues, | |
26) | Both individuals and communities communicate verbally and in writing with other segments of society using existing possibilities. |
Expression | |
Brainstorming/ Six tihnking hats | |
Individual study and homework | |
Lesson | |
Group study and homework | |
Q&A / Discussion |
Written Exam (Open-ended questions, multiple choice, true-false, matching, fill in the blanks, sequencing) | |
Oral Examination | |
Presentation | |
Bilgisayar Destekli Sunum |
Semester Requirements | Number of Activities | Level of Contribution |
Attendance | 1 | % 0 |
Committee | 1 | % 0 |
Application | 1 | % 0 |
Homework Assignments | 3 | % 0 |
Presentation | 2 | % 0 |
Project | 1 | % 0 |
Seminar | 1 | % 0 |
Midterms | 1 | % 40 |
Final | 1 | % 60 |
total | % 100 | |
PERCENTAGE OF SEMESTER WORK | % 40 | |
PERCENTAGE OF FINAL WORK | % 60 | |
total | % 100 |
Activities | Number of Activities | Duration (Hours) | Workload |
Course Hours | 14 | 42 | 588 |
Presentations / Seminar | 5 | 5 | 25 |
Homework Assignments | 5 | 5 | 25 |
Midterms | 1 | 1 | 1 |
Final | 1 | 1 | 1 |
Total Workload | 640 |