MFTR208 Marketing and SalesIstanbul Okan UniversityDegree Programs Civil Aviation Cabin Services (English)General Information For StudentsDiploma SupplementErasmus Policy StatementNational Qualifications
Civil Aviation Cabin Services (English)
Associate TR-NQF-HE: Level 5 QF-EHEA: Short Cycle EQF-LLL: Level 5

General course introduction information

Course Code: MFTR208
Course Name: Marketing and Sales
Course Semester: Spring
Course Credits:
Theoretical Practical Credit ECTS
3 0 3 5
Language of instruction: EN
Course Requisites:
Does the Course Require Work Experience?: No
Type of course: Department/Faculty Elective
Course Level:
Associate TR-NQF-HE:5. Master`s Degree QF-EHEA:Short Cycle EQF-LLL:5. Master`s Degree
Mode of Delivery: Face to face
Course Coordinator : Öğr.Gör. MÜRÜVVET AKAR
Course Lecturer(s): Öğr.Gör. ÖMER FAİK UĞUR
Dr. Hakan ÇORA
Course Assistants:

Course Objective and Content

Course Objectives: The closest specific goal desired to be achieved in the marketing principles course based on the idea of "making the individual beneficial to the society" which is the highest level of educational activities at the highest level; The most important aspect of the success of businesses in today's competitive world is to examine the concept of "marketing" with the widest dimension and to teach basic knowledge about marketing. Thus, it is aimed that the students learn how they can use this information, how they can use it in business life and what they can do with this information.
Course Content: The main purpose of all enterprises in the globalizing world is to deliver the goods and services they produce to the target consumer masses in the world markets. Considering this purpose, in the "International Marketing" courses, environmental factors affecting international marketing activities, ways to access market information and information sources, marketing planning, market segmentation and target market selection, product policies in international marketing, pricing objectives and methods, distribution channel selection and Main topics such as distribution policies, promotion strategies and promotion methods are focused on and our students are tried to be provided with a view that focuses on strategic thinking.

Learning Outcomes

The students who have succeeded in this course;
Learning Outcomes
1 - Knowledge
Theoretical - Conceptual
1) Understands the concept of e-commerce in an integrated structure.
2 - Skills
Cognitive - Practical
1) Establishes the relationship between e-commerce and conventional commerce.
3 - Competences
Communication and Social Competence
Learning Competence
1) Applies its own professional knowledge in e-commerce.
Field Specific Competence
1) Designes an e-commerce concept that can create added value.
Competence to Work Independently and Take Responsibility

Lesson Plan

Week Subject Related Preparation
1) • Describe the marketing communication • Explain parts of marketing communication • Describe e-business. • Explain parts of e-business course notes
2) • Marketing communication mix • Marketing communication plan • SOSTAC (situation, objectives, strategy, actions, control) • 3Ms (men, money, minutes/time) • Definition of communication theory • One, two and multi-step communication theories • Adoption model course notes
3) • Understanding the target market and their buying behaviour • Types of buying situation • Industrial and consumer buyers • Roles at the buying process • Buying process • Motivation and Maslow’s hierarchy of needs course notes
4) • Describe the media types • Describe media vocabulary • Choose media • Stages of media planning • Describe changing communication environment • Describe PESTLE analysis Lecture notes
5) • Understand the role and importance of corporate identity • Understand different applications of corporate identity • Learn selling and sales management • Learn the role of advertising course notes
6) • Understand sales promotion • Understand direct marketing • Understand publicity and public relations lecture notes
7) • Understand the role and importance of sponsorship • Understand to manage trade fairs/exhibitions • Understand the role and importance of exhibitions • Understand the role and importance of packaging in marketing communications • Review final project preparations lecture notes
8) Midterm Lecture notes
9) • Describe merchandising • Describe merchandising tools • Describe merchandising techniques • Describe 10 stages of developing a customer-care programme lecture notes
10) • Explain the evolution of e-commerce from its early years to today. • Identify the factors that will define the future of e-commerce. • Describe the major themes underlying the study of e-commerce. • Identify the major academic disciplines contributing to e-commerce. lecture notes
11) • Explain the issues involved in choosing the most appropriate hardware for an e-commerce site. • Identify additional tools that can improve Web site performance. • Explain the important considerations involved in developing a mobile Web site and building mobile applications. lecture notes
12) • Describe the features of traditional payment systems. • Identify the major e-commerce payment systems in use today. • Describe the features and functionality of electronic billing presentment and payment systems. • Identify the key components of e-commerce business models. lecture notes
13) • Understand e-mail marketing • Understand to use internet to find potential business partners in international trade • Search internet to find buyer/seller information • Write effective business e-mails lecture notes
14) • The role and importance of search engines in marketing (SEM) • Search Engine Optimization • Search Engine Marketing • Web site design for SEO and SEM lecture notes
15) final exam ders notları

Sources

Course Notes / Textbooks: Okuma materyali, ödev fotokopileri ile birlikte haftalık olarak verilecektir. Reading material will be given on weekly basis together with the assignment sheets
References: Principles of Marketing, Kotler & Armstrong, Pearson

E-Commerce 2014 (Business, technology, society), 10th ed.
Kenneth C. Laudon, Carol Gurecio Traver
Pearson, 2014

Course-Program Learning Outcome Relationship

Learning Outcomes

1

2

3

4

Program Outcomes
1) 1.Civil Aviation can take responsibility within the group as an individual while working in the industry.

Course - Learning Outcome Relationship

No Effect 1 Lowest 2 Low 3 Average 4 High 5 Highest
           
Program Outcomes Level of Contribution
1) 1.Civil Aviation can take responsibility within the group as an individual while working in the industry.

Learning Activity and Teaching Methods

Expression
Brainstorming/ Six tihnking hats
Lesson
Internship/Onsite Practice

Assessment & Grading Methods and Criteria

Written Exam (Open-ended questions, multiple choice, true-false, matching, fill in the blanks, sequencing)
Oral Examination

Assessment & Grading

Semester Requirements Number of Activities Level of Contribution
Midterms 1 % 50
Final 1 % 50
total % 100
PERCENTAGE OF SEMESTER WORK % 50
PERCENTAGE OF FINAL WORK % 50
total % 100

Workload and ECTS Credit Grading

Activities Number of Activities Duration (Hours) Workload
Course Hours 1 3 3
Homework Assignments 1 1 1
Midterms 1 1 1
Final 1 1 1
Total Workload 6