Tourism And Hospitality Management
Associate	TR-NQF-HE: Level 5	QF-EHEA: Short Cycle	EQF-LLL: Level 5

General course introduction information

Course Code:

MTUR112

Course Name:

Tourism Terminology

Course Semester:

Spring

Course Credits:

Theoretical	Practical	Credit	ECTS
3	0	3	6

Language of instruction:

Course Requisites:

Does the Course Require Work Experience?:

Type of course:

Compulsory

Course Level:

Associate

TR-NQF-HE:5. Master`s Degree

QF-EHEA:Short Cycle

EQF-LLL:5. Master`s Degree

Mode of Delivery:

Face to face

Course Coordinator :

Öğr.Gör. GÜLDEREN ARCA

Course Lecturer(s):

Course Assistants:

Course Objective and Content

Course Objectives:

This course is designed to explain the terminological meanings of the terms of the tourism sector.

Course Content:

Passport and its types, consular, embassy definitions, travel definition types, time concept, time difference between latitude and longitude countries, flight tariffs, calculation of flight times, traffic rights, special requests of passengers, transportation of live pets on air travel, travel types, paused and Transfer concepts without interruption - minimum connection time and importance in transient journeys. Transfer types.Butik Hotel description and features, Theme Parks and features

Learning Outcomes

The students who have succeeded in this course;

Learning Outcomes

1 - Knowledge
Theoretical - Conceptual
2 - Skills
Cognitive - Practical
3 - Competences
Communication and Social Competence
Learning Competence
Field Specific Competence
1) • Have an idea about the complexized reservation systems. • Have an idea about season practices in airline fees.
2) insurance charges taken during the flight, the passport procedures applied in Turkey, Passenger Reservation can understand the information in the record.
3) They have information about Hospitality Enterprises and Boutique Hotel. Give insight when necessary
Competence to Work Independently and Take Responsibility

Lesson Plan

Week	Subject	Related Preparation
1)	• Travel Description • Travel Documents & Documents types •Procedures applied in Turkey	• IATA Books-General Tourism Books -Various articles
2)	•• Consulates and Embassy concepts and examples of Turkey	• IATA Books-General Tourism Books -Various articles
3)	• International Air Transport Association (IATA) - Purpose and its members • International Civil Aviation Organization (ICAO) • Phonotic Alphabet • IATA Geography and Traffic Conference Areas	IATA PAT General Rules
4)	• Global Indicators & Studies on city and country codes. • Flight tariffs and tariff reading information • Calculation of flight time, • Time statuses of countries by GMT • Calculation of time differences between countries	IATA PAT General Rules Book
5)	• Travel Types • Explaining Fare Basis • Explanation of PNR / BF mandatory entries • Reservation status codes	IATA PAT General Rules Book
6)	• Origin Point-Destination Point - Intermediate point-Turnaround point concepts and properties • Transit- Transfer (stopover)-Transfer Connection • Special Service Requirements of the passenger (SSR concept) • Introduction of international codes of special service requests (GDS / CRS concepts)	IATA PAt General Rules
7)	• Passenger transport of pets. • Passenger baggage (Weight and Parts system) and show on ticket • Introduction and Concept of Linked Ticket Concept	IATA PAT General Rules Book
8)	MIDTERM	Documents
9)	• Check-in at Accommodation Companies. • Check-in Airline. • Child Passenger, Baby Passenger • Country Codes • Computerized Reservation Systems • Double Booking	Intorduction to Tourism Book
10)	• Go Show • General Sales Agency • GMT / UTC • Inclusive Tour • Insurance Fee • Cruiser Ship, • Seasonal periods in flight fees • No Show definition and application	IATA PAT Books
11)	• Cancellation rules • Car Rental Industry • Booking confirmation (Hotel) • Booking confirmation (Airline)	Introduction to Tourism Books
12)	• TUROB (Turkey Hoteliers Association) and studies. • Package Tours • IATA Conference Regional meetings and United meetings	İntroduction to Tourism Books
13)	•Travel insurance. • Service fee application • Coupon Scheme of Electronic Tickets • Flight Reservation Change • Sustainable Tourism	IATA PAT Books
14)	• Minimum stay on journeys • Maximum stay on journeys • Operation Concept • Service Cost • No Record Passenger • No show passengers	IATA PAT General Rules
15)	Final Examination	Course Notes

Sources

Course Notes / Textbooks:	IATA PAT Genel Kurallar Turizme Giriş Kitapları
References:	IATA PAT General Rules Introduction to Tourisim Books

Course-Program Learning Outcome Relationship

Learning Outcomes	1	2	3
Program Outcomes
1) Can work in Travel Agencies
2) Can work in Fares & Ticketing and Airline Reservation Departments
3) They can work in various departments of hospitality management
4) Can work in various Departments of airlines
5) Those who fulfill the requirements of the YOK/ DGS Exam can continue University

Course - Learning Outcome Relationship

No Effect	1 Lowest	2 Low	3 Average	4 High	5 Highest

	Program Outcomes	Level of Contribution
1)	Can work in Travel Agencies
2)	Can work in Fares & Ticketing and Airline Reservation Departments
3)	They can work in various departments of hospitality management
4)	Can work in various Departments of airlines
5)	Those who fulfill the requirements of the YOK/ DGS Exam can continue University

Learning Activity and Teaching Methods

Expression
Lesson
Homework
Q&A / Discussion

Assessment & Grading Methods and Criteria

Written Exam (Open-ended questions, multiple choice, true-false, matching, fill in the blanks, sequencing)
Oral Examination
Bilgisayar Destekli Sunum

Assessment & Grading

Semester Requirements	Number of Activities	Level of Contribution
Midterms	1	% 40
Final	1	% 60
total		% 100
PERCENTAGE OF SEMESTER WORK		% 40
PERCENTAGE OF FINAL WORK		% 60
total		% 100

Workload and ECTS Credit Grading

Activities	Number of Activities	Duration (Hours)	Workload
Course Hours	14	3	42
Study Hours Out of Class	14	4	56
Presentations / Seminar	10	2	20
Project	8	2	16
Homework Assignments	10	2	20
Quizzes	8	1	8
Midterms	1	2	2
Final	1	2	2
Total Workload			166