Master of Arts in Educational Administration and Supervision non-thesis
Master	TR-NQF-HE: Level 7	QF-EHEA: Second Cycle	EQF-LLL: Level 7

General course introduction information

Course Code:

EGT-561

Course Name:

Total Quality Management in Education

Course Semester:

Fall
Spring

Course Credits:

Theoretical	Practical	Credit	ECTS
3	0	3	8

Language of instruction:

Course Requisites:

Does the Course Require Work Experience?:

Type of course:

Department Elective

Course Level:

Master

TR-NQF-HE:7. Master`s Degree

QF-EHEA:Second Cycle

EQF-LLL:7. Master`s Degree

Mode of Delivery:

Face to face

Course Coordinator :

Prof. Dr. AYTAÇ GÖĞÜŞ

Course Lecturer(s):

Öğr.Gör. SONER POLAT

Course Assistants:

Course Objective and Content

Course Objectives:

The aim of this course; To explain the concept of quality, to present the historical process of total quality, quality management, and the qualities of quality in education in a theoretical framework.

Course Content:

Quality Concept; Total Quality Concept; Historical Development of Total Quality; Those Who Initiated and Implemented Total Quality Management; Team work; Quality Circles; Strategic Quality Planning; Leadership; Principles and Principles of Total Quality Management in Education; Organizational Structure; Improvement of Learning; ISO 9000; Total Quality Methods and Techniques; Total Quality Management in Education; Total Quality Management in Higher Education

Learning Outcomes

The students who have succeeded in this course;

Learning Outcomes

1 - Knowledge
Theoretical - Conceptual
1) Explain the theoretical background of the concept of total quality.
2) Can adapt the concept of total quality with teamwork.
2 - Skills
Cognitive - Practical
1) Be able to carry out studies to improve total quality management in education.
3 - Competences
Communication and Social Competence
Learning Competence
Field Specific Competence
Competence to Work Independently and Take Responsibility
1) Adapt quality management to higher education education.

Lesson Plan

Week	Subject	Related Preparation
1)	Quality Concept Total Quality Concept	Textbook and articles
2)	Historical Development of Total Quality	Textbook and articles
3)	Those Who Initiated and Implemented Total Quality Management	Textbook and articles
4)	Team work	Textbook and articles
5)	Quality Circles	Textbook and articles
6)	Strategic Quality Planning	Textbook and articles
7)	Principles and Principles of Total Quality Management in Education	Textbook and articles
8)	Midterm	Textbook and articles
9)	Organizational Structure	Textbook and articles
10)	Improvement of Learning	Textbook and articles
11)	ISO 9000	Textbook and articles
12)	Total Quality Methods and Techniques	Textbook and articles
13)	Total Quality Management in Education	Textbook and articles
14)	Total Quality Management in Higher Education	Textbook and articles
15)	Final	Textbook and articles

Sources

Course Notes / Textbooks:	İlgili makaleler
References:	Eğitimde Toplam Kalite Yönetimi Uygulamaları - Serdal Işıktaş

Course-Program Learning Outcome Relationship

Learning Outcomes	1	2	3	4
Program Outcomes
1) To understand the aims and principles of the Turkish National Education System.
2) To be able to learn about the history and development of management science, to learn the management and characteristics of educational organization.
3) Learning the roles and managerial abilities of managers.
4) To have information about what supervision is, educational supervision principles and skills and abilities.
5) To be able to construct the problems related to EYD within the framework of scientific problem solving and to propose solutions to the problems of the education system by using quantitative and qualitative research methods.
6) Ability to apply research skills in research methodology and field literature, which can carry out independent studies in the field of education management and supervision, and to achieve productive results in interdisciplinary studies.
7) To be able to mobilize people, manage the dynamics of social relations and apply the leadership skills required by their social and educational environments.
8) By analyzing the reflections of internationally emerging educational policies on national educational policies, they can develop new perspectives at national level.

Course - Learning Outcome Relationship

No Effect	1 Lowest	2 Low	3 Average	4 High	5 Highest

	Program Outcomes	Level of Contribution
1)	To understand the aims and principles of the Turkish National Education System.
2)	To be able to learn about the history and development of management science, to learn the management and characteristics of educational organization.
3)	Learning the roles and managerial abilities of managers.
4)	To have information about what supervision is, educational supervision principles and skills and abilities.
5)	To be able to construct the problems related to EYD within the framework of scientific problem solving and to propose solutions to the problems of the education system by using quantitative and qualitative research methods.
6)	Ability to apply research skills in research methodology and field literature, which can carry out independent studies in the field of education management and supervision, and to achieve productive results in interdisciplinary studies.
7)	To be able to mobilize people, manage the dynamics of social relations and apply the leadership skills required by their social and educational environments.
8)	By analyzing the reflections of internationally emerging educational policies on national educational policies, they can develop new perspectives at national level.

Learning Activity and Teaching Methods

Brainstorming/ Six tihnking hats
Individual study and homework
Lesson
Homework
Q&A / Discussion

Assessment & Grading Methods and Criteria

Written Exam (Open-ended questions, multiple choice, true-false, matching, fill in the blanks, sequencing)
Homework

Assessment & Grading

Semester Requirements	Number of Activities	Level of Contribution
Homework Assignments	1	% 30
Midterms	1	% 30
Final	1	% 40
total		% 100
PERCENTAGE OF SEMESTER WORK		% 60
PERCENTAGE OF FINAL WORK		% 40
total		% 100

Workload and ECTS Credit Grading

Activities	Number of Activities	Duration (Hours)	Workload
Course Hours	15	45	675
Homework Assignments	1	3	3
Midterms	1	3	3
Final	1	3	3
Total Workload			684