EGT-556 Conflict Management at Educational Organizations Istanbul Okan UniversityDegree Programs Master of Arts in Early Childhood Education non-thesisGeneral Information For StudentsDiploma SupplementErasmus Policy StatementNational Qualifications
Master of Arts in Early Childhood Education non-thesis
Master TR-NQF-HE: Level 7 QF-EHEA: Second Cycle EQF-LLL: Level 7

General course introduction information

Course Code: EGT-556
Course Name: Conflict Management at Educational Organizations
Course Semester: Fall
Course Credits:
Theoretical Practical Credit ECTS
3 0 3 8
Language of instruction: TR
Course Requisites:
Does the Course Require Work Experience?: No
Type of course: Department Elective
Course Level:
Master TR-NQF-HE:7. Master`s Degree QF-EHEA:Second Cycle EQF-LLL:7. Master`s Degree
Mode of Delivery: Face to face
Course Coordinator : Prof. Dr. AYTAÇ GÖĞÜŞ
Course Lecturer(s): Prof. Dr. ALİ İLKER GÜMÜŞELİ
Course Assistants:

Course Objective and Content

Course Objectives: To gain the ability to effectively manage individual and organizational conflicts by ensuring that the participants have knowledge in the field of conflict and conflict management.
Course Content: Explanation of Conflict and Conflict Management Concepts; Approaches to Conflict; The Relationship Between Amount of Conflict and Organizational Performance; Individual and organizational effects of conflicts; Main Factors Affecting Conflict: Culture and Personality; Diagnosing Conflict; Individual Conflicts and Management in Educational Organizations; Intra-Group Conflicts and Management in Educational Organizations; Intergroup Conflicts and Management in Educational Organizations; Interpersonal Conflicts and Management in Educational Organizations; Negotiation Techniques and Practice in Conflict Management; Mediation and its Application in Conflict Management.

Learning Outcomes

The students who have succeeded in this course;
Learning Outcomes
1 - Knowledge
Theoretical - Conceptual
1) By providing knowledge in the field of conflict and conflict management, students know the competencies of managing individual and organizational conflicts effectively.
2 - Skills
Cognitive - Practical
1) Students analyze approaches to conflict.
3 - Competences
Communication and Social Competence
Learning Competence
1) Students explain the relationship between the amount of conflict and organizational performance.
Field Specific Competence
Competence to Work Independently and Take Responsibility

Lesson Plan

Week Subject Related Preparation
1) Explanation of Conflict and Conflict Management Concepts Related resources
2) Approaches to Conflict Related resources
3) Approaches to Conflict Related resources
4) The Relationship Between Amount of Conflict and Organizational Performance Related resources
5) Midterm Related resources
6) Individual and organizational effects of conflicts, Main Factors Affecting Conflict Related resources
7) Culture and Personality Related resources
8) Midterm Related resources
9) Individual Conflicts and Management in Educational Organizations Related resources
10) Intra-Group Conflicts and Management in Educational Organizations Related resources
11) Intergroup Conflicts and Management in Educational Organizations Related resources
12) Interpersonal Conflicts and Management in Educational Organizations; Negotiation Techniques and Practice in Conflict Management Related resources
13) Mediation and its Application in Conflict Management Related resources
14) Final Related resources

Sources

Course Notes / Textbooks: Karip E. Çatışma Yönetimi. PegemA Yayıncılık
İbrahim Ethem BAŞARAN, (1998), Yönetimde İnsan İlişkileri, Ankara.
Cevat ELMA, (2000), Yönetimde Çağdaş Yaklaşımlar, Anı Yayınevi, Ankara.
Ömer PEKER, (1995), Yönetimi Geliştirmenin Sürekliliği, TODAİE Yayınları, Ankara.
M.Şerif ŞİMŞEK, (1998), Davranış Bilimlerine Giriş ve Örgütlerde Davranış, Nobel Yayınevi, Ankara
Ali Deniz AKKİRMAN, (1998), Etkin Çatışma Yönetimi ve Müdahale Stratejileri, D.E.Ü. İ.İ.B.F. Dergisi.
Erol EREN, (1996), Yönetim ve Organizasyon, Beta Yayınevi, İstanbul.
Daniel KATZ, ve Robert L. KAHN, (1977), Örgütlerin Toplumsal Psikolojisi, Çev: Halil Can ve Yavuz Bayar, Ankara.
References: Karip E. Çatışma Yönetimi. PegemA Yayıncılık
İbrahim Ethem BAŞARAN, (1998), Yönetimde İnsan İlişkileri, Ankara.
Cevat ELMA, (2000), Yönetimde Çağdaş Yaklaşımlar, Anı Yayınevi, Ankara.
Ömer PEKER, (1995), Yönetimi Geliştirmenin Sürekliliği, TODAİE Yayınları, Ankara.
M.Şerif ŞİMŞEK, (1998), Davranış Bilimlerine Giriş ve Örgütlerde Davranış, Nobel Yayınevi, Ankara
Ali Deniz AKKİRMAN, (1998), Etkin Çatışma Yönetimi ve Müdahale Stratejileri, D.E.Ü. İ.İ.B.F. Dergisi.
Erol EREN, (1996), Yönetim ve Organizasyon, Beta Yayınevi, İstanbul.
Daniel KATZ, ve Robert L. KAHN, (1977), Örgütlerin Toplumsal Psikolojisi, Çev: Halil Can ve Yavuz Bayar, Ankara.

Course-Program Learning Outcome Relationship

Learning Outcomes

1

2

3

Program Outcomes
1) Based on its undergraduate level qualifications, it develops and deepens its knowledge in the same or different area at the level of expertise.
2) Understands the interdisciplinary interaction associated with early childhood education.
3) Evaluates and uses information in early childhood education with a systematic approach.
4) Interprets the information acquired in early childhood education with information from different disciplines and creates new information.
5) Identifies and solves problems related to early childhood by using research methods.
6) Takes initiative in studies related to early childhood education.
7) He/She offers studies in the field of early childhood education by supporting it with up-to-date data.
8) Evaluates the knowledge and skills acquired in the field of early childhood education with a scientific approach.
9) Communicates and maintains with national and international people, institutions and organizations in the field of early childhood education.
10) Evaluates current developments in the field of early childhood education by supporting them with quantitative and qualitative data.

Course - Learning Outcome Relationship

No Effect 1 Lowest 2 Low 3 Average 4 High 5 Highest
           
Program Outcomes Level of Contribution
1) Based on its undergraduate level qualifications, it develops and deepens its knowledge in the same or different area at the level of expertise.
2) Understands the interdisciplinary interaction associated with early childhood education.
3) Evaluates and uses information in early childhood education with a systematic approach.
4) Interprets the information acquired in early childhood education with information from different disciplines and creates new information.
5) Identifies and solves problems related to early childhood by using research methods.
6) Takes initiative in studies related to early childhood education.
7) He/She offers studies in the field of early childhood education by supporting it with up-to-date data.
8) Evaluates the knowledge and skills acquired in the field of early childhood education with a scientific approach.
9) Communicates and maintains with national and international people, institutions and organizations in the field of early childhood education.
10) Evaluates current developments in the field of early childhood education by supporting them with quantitative and qualitative data.

Learning Activity and Teaching Methods

Expression
Individual study and homework
Reading
Q&A / Discussion

Assessment & Grading Methods and Criteria

Written Exam (Open-ended questions, multiple choice, true-false, matching, fill in the blanks, sequencing)
Individual Project

Assessment & Grading

Semester Requirements Number of Activities Level of Contribution
Project 1 % 30
Midterms 2 % 30
Final 1 % 40
total % 100
PERCENTAGE OF SEMESTER WORK % 60
PERCENTAGE OF FINAL WORK % 40
total % 100

Workload and ECTS Credit Grading

Activities Number of Activities Duration (Hours) Workload
Course Hours 16 3 48
Study Hours Out of Class 16 5 80
Midterms 1 19 19
Final 1 18 18
Total Workload 165