Medical Documentations And Secretariat Work | |||||
Associate | TR-NQF-HE: Level 5 | QF-EHEA: Short Cycle | EQF-LLL: Level 5 |
Course Code: | SKI110 | ||||||||
Course Name: | Healthy Quality Management | ||||||||
Course Semester: | Spring | ||||||||
Course Credits: |
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Language of instruction: | TR | ||||||||
Course Requisites: | |||||||||
Does the Course Require Work Experience?: | No | ||||||||
Type of course: | Department Elective | ||||||||
Course Level: |
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Mode of Delivery: | Face to face | ||||||||
Course Coordinator : | Dr.Öğr.Üyesi HATİCE SEMRİN TİMLİOĞLU İPER | ||||||||
Course Lecturer(s): |
Dr.Öğr.Üyesi HATİCE SEMRİN TİMLİOĞLU İPER |
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Course Assistants: |
Course Objectives: | The aim of this course is to teach the basic concepts, tools and management techniques of quality management and development in health services. |
Course Content: | 1. Quality and Historical Identity Change of Quality 2. Occurrence and Development of Quality in Health Services 3. Characteristics of Total Quality Management in Health Services 4. Measurement of Quality in Health Services 5. Balanced Score Sheet, Benchmarking and Measurement of Health Care Quality in Turkey 6. Team Work on Quality Improvement 7. Quality Circles 8. Continuous Improvement Models 9. Tools Used in Quality Improvement I 10. Tools Used in Quality Improvement II 11. Accreditation, Certification and Quality Awards in Health Services 12. Quality Standards for Health Services in Turkey II 13. Quality Standards for Health Services in Turkey II 14. Magnet Hospitals and Features |
The students who have succeeded in this course;
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Week | Subject | Related Preparation |
1) | 1. Quality and Historical Identity Change of Quality | notes |
2) | 2. Occurrence and Development of Quality in Health Services | notes |
3) | 3. Characteristics of Total Quality Management in Health Services | notes |
4) | 4. Measurement of Quality in Health Services | notes |
5) | 5. Balanced Score Sheet, Benchmarking and Measurement of Health Care Quality in Turkey | notes |
6) | 6. Team Work on Quality Improvement | notes |
7) | 7. Quality Circles | notes |
8) | mid term | notes |
9) | 9. Tools Used in Quality Improvement I | notes |
10) | 10. Tools Used in Quality Improvement II | notes |
11) | 11. Accreditation, Certification and Quality Awards in Health Services | notes |
12) | 12. Quality Standards for Health Services in Turkey II | notes |
13) | 13. Quality Standards for Health Services in Turkey II | notes |
14) | 14. Magnet Hospitals and Features | notes |
15) | final | notes |
Course Notes / Textbooks: | Öğretim ve Teknikleri Anlatım, sorun çözme, tartışma, beyin fırtınası, örnek olay incelemesi |
References: | 1. Marşap A. (2014). Sağlık Hizmetlerinde Kalite, Birinci Baskı, Seçkin Yayıncılık, İstanbul. 2. Kaya S. [editör] (2013). Sağlık Kurumlarında Kalite Yönetimi, Birinci Baskı, Anadolu Üniversitesi Yayınları, Eskişehir [yazarlar: Sıdıka Kaya, Dilaver Tengilimoğlu, Oğuz Işık, Mahmut Akbolat ve Ali Yılmaz]. 3. Kaya S. (2005). Sağlık Hizmetlerinde Sürekli Kalite İyileştirme. Pelikan Tıp ve Teknik Kitapçılık, Ankara. 4. Çatalca, H. (2003). Sağlık Hizmetlerinde Toplam Kalite Yönetimi, Beta Basımevi, İstanbul. |
Learning Outcomes | 1 |
1 |
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Program Outcomes | |||||||||||||||||||||||||
1) It is possible to code using the ICD-10 system from the medical records that are the basis for coding. | |||||||||||||||||||||||||
2) It can write at the speed of speech with ten fingers without touching the screen and keyboard. | |||||||||||||||||||||||||
3) Has knowledge and skills in using office programs. | |||||||||||||||||||||||||
4) Business writings, official and private correspondence will have the necessary skills. | |||||||||||||||||||||||||
5) They become compatible employees based on the voluntary principle with the principle of zero mistake that best represents the institution. | |||||||||||||||||||||||||
6) They have the desire for continuous learning, their appearance and behavior become exemplary individuals. | |||||||||||||||||||||||||
7) They have information about patient rights, business ethics, ethical concepts. | |||||||||||||||||||||||||
8) As an individual, he acts in accordance with laws, regulations, legislation and professional codes of ethics regarding his duties, rights and responsibilities. | |||||||||||||||||||||||||
9) Social responsibility contributes to the projects and activities within the social environment in which they live with consciousness. | |||||||||||||||||||||||||
10) It is an example of gathering with external appearance, attitude, attitude and behavior. | |||||||||||||||||||||||||
11) It carries out the dependent and independent duties given by using basic knowledge accumulation related to medical documentation. | |||||||||||||||||||||||||
12) It interprets and evaluates data using basic knowledge and skills related to medical documentation, identifies and analyzes problems, and takes part in planned work / responsibility for solution. | |||||||||||||||||||||||||
13) Cooperates with members of the health team to resolve complex and unforeseen problems encountered in medical documentation related applications. | |||||||||||||||||||||||||
14) They gain proficiency in research. | |||||||||||||||||||||||||
15) Can convey the ideas and suggestions of the level of knowledge and skills about the field in written and verbally | |||||||||||||||||||||||||
16) Will be able to perform interdisciplinary and interdisciplinary team work. | |||||||||||||||||||||||||
17) He can make mathematical calculations and analyzes for his profession. | |||||||||||||||||||||||||
18) Basic professional vocabulary and definitions and basic vocational language knowledge competencies gain. | |||||||||||||||||||||||||
19) His ethical values about his profession are assimilated. | |||||||||||||||||||||||||
20) To use the lessons learned in an enterprise and to learn the working conditions of the business life. | |||||||||||||||||||||||||
21) Becomes the agent of development and change in the professional and social field, | |||||||||||||||||||||||||
22) Being aware of social and political problems, contributes to the development of society, | |||||||||||||||||||||||||
23) Continue life-long learning and development responsibility, think critically and have effective communication skills, | |||||||||||||||||||||||||
24) Uses the information and communication technologies required by the profession, | |||||||||||||||||||||||||
25) Using a foreign language, she tracks, follows and communicates with her colleagues, | |||||||||||||||||||||||||
26) Both individuals and communities communicate verbally and in writing with other segments of society using existing possibilities. |
No Effect | 1 Lowest | 2 Low | 3 Average | 4 High | 5 Highest |
Program Outcomes | Level of Contribution | |
1) | It is possible to code using the ICD-10 system from the medical records that are the basis for coding. | |
2) | It can write at the speed of speech with ten fingers without touching the screen and keyboard. | |
3) | Has knowledge and skills in using office programs. | |
4) | Business writings, official and private correspondence will have the necessary skills. | 3 |
5) | They become compatible employees based on the voluntary principle with the principle of zero mistake that best represents the institution. | |
6) | They have the desire for continuous learning, their appearance and behavior become exemplary individuals. | |
7) | They have information about patient rights, business ethics, ethical concepts. | 5 |
8) | As an individual, he acts in accordance with laws, regulations, legislation and professional codes of ethics regarding his duties, rights and responsibilities. | |
9) | Social responsibility contributes to the projects and activities within the social environment in which they live with consciousness. | |
10) | It is an example of gathering with external appearance, attitude, attitude and behavior. | 2 |
11) | It carries out the dependent and independent duties given by using basic knowledge accumulation related to medical documentation. | |
12) | It interprets and evaluates data using basic knowledge and skills related to medical documentation, identifies and analyzes problems, and takes part in planned work / responsibility for solution. | 5 |
13) | Cooperates with members of the health team to resolve complex and unforeseen problems encountered in medical documentation related applications. | |
14) | They gain proficiency in research. | 3 |
15) | Can convey the ideas and suggestions of the level of knowledge and skills about the field in written and verbally | |
16) | Will be able to perform interdisciplinary and interdisciplinary team work. | |
17) | He can make mathematical calculations and analyzes for his profession. | |
18) | Basic professional vocabulary and definitions and basic vocational language knowledge competencies gain. | |
19) | His ethical values about his profession are assimilated. | |
20) | To use the lessons learned in an enterprise and to learn the working conditions of the business life. | 2 |
21) | Becomes the agent of development and change in the professional and social field, | 4 |
22) | Being aware of social and political problems, contributes to the development of society, | |
23) | Continue life-long learning and development responsibility, think critically and have effective communication skills, | 3 |
24) | Uses the information and communication technologies required by the profession, | |
25) | Using a foreign language, she tracks, follows and communicates with her colleagues, | |
26) | Both individuals and communities communicate verbally and in writing with other segments of society using existing possibilities. |
Expression | |
Lesson |
Written Exam (Open-ended questions, multiple choice, true-false, matching, fill in the blanks, sequencing) |
Semester Requirements | Number of Activities | Level of Contribution |
Midterms | 1 | % 40 |
Final | 1 | % 60 |
total | % 100 | |
PERCENTAGE OF SEMESTER WORK | % 40 | |
PERCENTAGE OF FINAL WORK | % 60 | |
total | % 100 |
Activities | Number of Activities | Duration (Hours) | Workload |
Course Hours | 15 | 3 | 45 |
Study Hours Out of Class | 15 | 3 | 45 |
Presentations / Seminar | 15 | 3 | 45 |
Homework Assignments | 15 | 3 | 45 |
Midterms | 1 | 1 | 1 |
Final | 1 | 1 | 1 |
Total Workload | 182 |