Aviation Management | |||||
Bachelor | TR-NQF-HE: Level 6 | QF-EHEA: First Cycle | EQF-LLL: Level 6 |
Course Code: | ITRD205 | ||||||||
Course Name: | Trade Negotiation | ||||||||
Course Semester: |
Spring |
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Course Credits: |
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Language of instruction: | EN | ||||||||
Course Requisites: | |||||||||
Does the Course Require Work Experience?: | No | ||||||||
Type of course: | Common Pool | ||||||||
Course Level: |
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Mode of Delivery: | Face to face | ||||||||
Course Coordinator : | Dr.Öğr.Üyesi ESRA OVALI | ||||||||
Course Lecturer(s): |
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Course Assistants: |
Course Objectives: | The course aims to enhance and strengthen the negotiation capacity of trade officials in a way that best fits to achieving their country’s sustainable development goals. After completing this course, participants will have acquired the necessary techniques and skills required for trade negotiations. 1.Understand the fundamental principles and concepts of international trade negotiations 2.Master strategies to create win-win situations and foster long-term partnerships with international partners 3.Anticipate and address common negotiation challenges and constraints encountered in international trade deals 4.Develop effective communication skills for cross-cultural business interactions in the global marketplace. 5.Identify and analyze market dynamics to gain a competitive edge in trade negotiations. 6.Apply advanced tactics to handle complex scenarios, such as intellectual property disputes and distributor agreement negotiations 7.Implement ethical negotiation practices and comply with international trade regulations and standards. 8.Gain the ability to assess and analyze the strengths and weaknesses of potential international trade partners 9.Develop effective strategies for negotiating pricing, terms, and conditions in international business deals 10.Enhance problem-solving skills to overcome obstacles and find mutually beneficial solutions in trade negotiations 11.Gain insights into emotional and cultural intelligence and adaptability, allowing for smoother interactions with diverse international counterparts 12.Learn to leverage data and market research to strengthen negotiation positions and make informed decisions. |
Course Content: | 1st week- Introduction to Negotiation Skills 1.1 Personal Negotiation Skills 1.2 Corporate Negotiation Skills 1.3. Negotiations Theory and Practice 1.4 Importance of Negotiations 2nd week-Negotiation Styles 2.1 Collaboration; Surrender; Competition; Avoidance; Compromise 2.2 Negotiation Decision 2.3. Self-knowledge 2.4 Knowledge of the environment 2.5 The key elements of negotiation 3rd week- During the negotiations 3.1 How to express yourself during negotiations 3.2 The art of connecting with others 3.3 Negotiation Positioning 3.4 Defending Arguments 4th week-•Negotiation Techniques 4.1 The framing effect in negotiation 4.2 The anchoring technique in negotiation 4.3 Incremental negotiation 4.4 The Power of Questions ın Negotiation 4.5 How to Negotiate Effectively 5th week- The Final Offer 5.1 Last Minute Techniques 5.2 When should negotiating be stopped? 5.3 Cases and Exercises 6th week-Typical Elements of International Trade Negotiations 6.1 Unraveling the complexity of trade negotiations 6.2 The importance of strategic preparation 6.3 The role of cultural intelligence 6.4 Understanding power dynamics 6.5 Constructive Negotiation Techniques 6.6 Unlocking the potential of International Trade Negotiations 7th week-Negotiation Steps 7.1 Define objectives and priorities 7.2 Conduct thorough research 7.3 Understand partner goals and constraints 7.4 Identify trade-offs and alternatives 8th week-A Guide to creating and claiming value 8.1 How to create value by building trust and by sharing information 8.1.1 Show Transparency 8.1.2 Provide Justification and evidence 8.1.3 Ensure confidentiality and security 8.1.4 Promote reciprocity 8.1.5 Build rapport 8.1.6 Maintain consistency and integrity 8.1.7 Use clear and secure communication channels 9th week-Creating value by preparing multiple offers 9.1 Increase chances of achieving favorable outcomes 9.2 Expand negotiation space 9.3 Demonstrate flexibility and willingness to solve problems 9.4 Gain insights into partner preferences 9.5 Manage information disclosure strategically 9.6 Sequence offers strategically 9.7 Communicate offers effectively 9.8 Balance Assertiveness and Cooperation 10th week-How to create more value by post settlement 10.1 Understanding Post Settlement 10.2 Why engage in post settlement? 10.2.1 Address Unresolved Issues 10.2.2 Enhance Agreement Effectiveness 10.2.3 Strengthen Relationships 10.2.4 Adapt to new developments 10.3 Steps to craft a post settlement 10.3.1 Identify unresolved issues 10.3.2 Analyze strategic advantages 10.3.3 Define objectives 10.3.4 Gather information 10.3.5 Develop negotiation strategies 10.3.6 Engage in negotiation 11th week--Advantages of Post Settlement -Strategies for claiming value -Developing BATNA Improved Satisfaction Enhanced Effectiveness Strengthened Relationships Flexibility and Adaptability Identifying and Prioritizing Interests Developing Best Alternative to a Negotiated Agreement) Seeking Common Grounds Utilizing tension to your advantage Focusing on interest over positions Flexibility and Adaptability 12th week- Corporate Negotiation Skills The relationship between strategy and tactics Relationship between international and domestic negotiations The Multiplicity of issues, options, and institutions Distributive Negotiation Integrative Negotiation 13th week-The Conduct of Multilateral Trade Negotiations Negotiating in rounds The single undertaking Decision-making by consensus Coalitions in multilateral diplomacy 14th week-Non-preferential and preferential market-access negotiations Preferential versus non-preferential agreements Market access commitments in multilateral agreements Request-offer and formulas in multilateral negotiations Formulas in multilateral negotiations Sectoral negotiations Market-access negotiations on services |
The students who have succeeded in this course;
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Week | Subject | Related Preparation |
1) | • Syllabus. • Explain the course content. • Explain the scope and content of the course. | Homework: Giving the reading list. |
2) | • Discuss international sales environment • Define international trade environment. • Analyze Turkish economy and business culture. • List international organizations in the field of export assistance. • List national organizations in the field of export assistance. • Explain the role of human resources in international trade. | Homework: Searching internet to find best practices on sales, communication and negotiation and report next week. |
3) | • Analyze sales perspective and sales environment. • Express development and role of selling in marketing. • List sales strategies. • Express sales environment. • Describe consumer and organizational buyer behavior. • Discuss sales settings. | Project: Finding and visiting a company in groups to identify sales techniques. |
4) | • Classify sales techniques. • Express sales responsibilities and preparation. • Analyze personal selling skills. • Identify key account management. • Express relationship selling. • Express direct marketing. • Express the role of internet and IT applications in selling and sales management. | Homework: Delivering best practices to discuss next week and prepare a presentation. |
5) | • Describe sales management and sales control. • Analyze recruitment and selection process. • Express the role of motivation and training. • Express the importance of organizing sales department. • Express role of sales control. • Define sales forecasting and budgeting. • Identify managing salesforce evaluation. | Homework: Giving the reading list on business communication. |
6) | • Express business communication. • Express the role of professional communication in today’s digital, social, mobile world. • Define collaboration, interpersonal communication, and business etiquette. • Analyze business messages. | Homework: Preparing a business message and writing. |
7) | • Classify different types of business messages. • Explain the way for crafting messages for digital channels. • Explain the way for writing routine and positive messages. • Explain the way for writing negative messages. • Explain the way for writing persuasive messages. • Explain the way for listening actively. | Homework: Preparing role playing for next week. |
8) | • Analyze sales reports and proposals. • MIDTERM EXAM. • Explain how to prepare reports and proposals. • Identify how to plan reports and proposals. • Describe how to write reports and proposals. • Define how to complete reports and proposals. • Explain the role of business presentations. | none |
9) | • Analyze business presentations and resumes. • Express importance of business presentations. • Identify how to develop business presentations. • Explain how to deliver business presentations. • Define how to build careers and write résumés. • Define how to apply and interview for employment. | Homework: Selecting a topic and preparing business presentation for the 11th week. |
10) | • Explain negotiation and dispute resolution. • Explain essentials of negotiation. • Describe dispute resolution. • Identify the importance of negotiation in the context of international trade. • Explain the language of negotiation. • Classify different types of conflict management. | Homework: Giving the reading list. |
11) | • Classify negotiation process and types of negotiations • Describe negotiation processes. • Describe distributive negotiations. • Explain integrative negotiations. • Identify conflict and dispute resolution. • Explain how to understand yourself in negotiation process. | Homework: Organizing in teams and preparing role playing for the week of 13th. |
12) | • Describe Interpersonal/Contextual Characteristics • Explain the way of communicating in negotiation. • Identify the role of persuasion in negotiation. • Describe the importance of persuasion in negotiation. • Explain the nature of the relationship in negotiating and resolving disputes. • Explain how to apply these techniques. | Assignment: Giving an article to read. |
13) | • Describe international negotiations and different applications. • Explain international negotiations. • Describe cross cultural issues. • Analyze team negotiations. • Analyze multi party negotiations. | Assignment: Finding and interviewing a company. |
14) | • Explain negotiation and dispute resolution applications/ Connecting sales, business communication and negotiation. • Explain the negotiating in the workplace. • Explain the negotiating the purchase of an item. • Describe negotiating the sale of an item. • Identify sales essentials. • Identify business communication essentials. • Identify negotiation essentials. | none. |
15) | FINAL EXAM | none |
Course Notes / Textbooks: | Lecturer's notes prepared from sections given in References |
References: | -https://www.nao.org.uk/wp-content/uploads/2019/05/Preparing- for-trade-negotiations.pdf -https://www.upes.ac.in/blog/business/business-negotiation- skills-and-strategies -https://www.linkedin.com/pulse/what-skills-required- successful-international-trade-dr-vijesh-jain/ |
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Program Outcomes | ||||||||||||||||||||
1) He/she has in-depth information required by the legal, social and environmental framework in which all transportation operations, especially aviation, are involved. | ||||||||||||||||||||
2) He/she has advanced theoretical and practical knowledge, supported by books, equipment and other sources containing up-to-date information on air transportation / logistics. | ||||||||||||||||||||
3) He/she has sufficient knowledge for the technical aspects of air transportation and logistics. | ||||||||||||||||||||
4) He/she has sufficient legal knowledge on basic issues related to international trade and business. | ||||||||||||||||||||
5) He/she uses theoretical and practical knowledge in aviation business management, logistics, transportation and business management solutions together. | ||||||||||||||||||||
6) He/she uses theoretical and applied knowledge in mathematics, science and transportation together to solve operational problems. | ||||||||||||||||||||
7) He/she identifies, defines, formulates and solves basic problems related to the field of air transportation / logistics. For this purpose, he/she selects and applies appropriate analytical methods and modeling techniques. | ||||||||||||||||||||
8) He/she analyzes a system, system component or process and designs it under realistic constraints to meet desired requirements; applies modern design methods accordingly. | ||||||||||||||||||||
9) He/she selects and uses modern and technical tools required for basic applications in air transportation / logistics. | ||||||||||||||||||||
10) He/she independently conducts a comprehensive advanced level study in air transportation / logistics. | ||||||||||||||||||||
11) He/she accesses information by doing research, uses databases and other information resources. | ||||||||||||||||||||
12) He/she works effectively in multidisciplinary teams and takes responsibility. | ||||||||||||||||||||
13) He/she plans project development studies in the field and manages related activities. | ||||||||||||||||||||
14) He/she organizes, plans and directs teamwork in air transportation / logistics related comprehensive projects. | ||||||||||||||||||||
15) With the awareness of the necessity of life-long learning, he/she follows science and technology developments in aviation management, logistics and transportation and renews himself/herself constantly. He/she also evaluates the knowledge / skills acquired in the field with a critical thinking. | ||||||||||||||||||||
16) He/she works individually and in multi-disciplinary teams in aviation management, national and international transportation and logistics environments both in theoretical and applied fields. | ||||||||||||||||||||
17) He/she selects and uses modern and technical tools necessary for air transport / logistics applications. | ||||||||||||||||||||
18) He/she communicates effectively with relevant people and institutions, being aware of the universal and social effects of applications and solutions in the aviation field. | ||||||||||||||||||||
19) He/she develops solutions to problems and shares his ideas in writing and verbally, supporting them with quantitative and qualitative data. | ||||||||||||||||||||
20) He/she has a comprehensive understanding about management of aviation companies, safety and security issues in aviation, air law, airport operations and technical aspects of aviation specific applications. | ||||||||||||||||||||
21) He/she is aware of the aviation principles and values. He/she has professional and ethical responsibility. |
No Effect | 1 Lowest | 2 Low | 3 Average | 4 High | 5 Highest |
Program Outcomes | Level of Contribution | |
1) | He/she has in-depth information required by the legal, social and environmental framework in which all transportation operations, especially aviation, are involved. | |
2) | He/she has advanced theoretical and practical knowledge, supported by books, equipment and other sources containing up-to-date information on air transportation / logistics. | |
3) | He/she has sufficient knowledge for the technical aspects of air transportation and logistics. | |
4) | He/she has sufficient legal knowledge on basic issues related to international trade and business. | |
5) | He/she uses theoretical and practical knowledge in aviation business management, logistics, transportation and business management solutions together. | |
6) | He/she uses theoretical and applied knowledge in mathematics, science and transportation together to solve operational problems. | |
7) | He/she identifies, defines, formulates and solves basic problems related to the field of air transportation / logistics. For this purpose, he/she selects and applies appropriate analytical methods and modeling techniques. | |
8) | He/she analyzes a system, system component or process and designs it under realistic constraints to meet desired requirements; applies modern design methods accordingly. | |
9) | He/she selects and uses modern and technical tools required for basic applications in air transportation / logistics. | |
10) | He/she independently conducts a comprehensive advanced level study in air transportation / logistics. | |
11) | He/she accesses information by doing research, uses databases and other information resources. | |
12) | He/she works effectively in multidisciplinary teams and takes responsibility. | |
13) | He/she plans project development studies in the field and manages related activities. | |
14) | He/she organizes, plans and directs teamwork in air transportation / logistics related comprehensive projects. | |
15) | With the awareness of the necessity of life-long learning, he/she follows science and technology developments in aviation management, logistics and transportation and renews himself/herself constantly. He/she also evaluates the knowledge / skills acquired in the field with a critical thinking. | |
16) | He/she works individually and in multi-disciplinary teams in aviation management, national and international transportation and logistics environments both in theoretical and applied fields. | |
17) | He/she selects and uses modern and technical tools necessary for air transport / logistics applications. | |
18) | He/she communicates effectively with relevant people and institutions, being aware of the universal and social effects of applications and solutions in the aviation field. | |
19) | He/she develops solutions to problems and shares his ideas in writing and verbally, supporting them with quantitative and qualitative data. | |
20) | He/she has a comprehensive understanding about management of aviation companies, safety and security issues in aviation, air law, airport operations and technical aspects of aviation specific applications. | |
21) | He/she is aware of the aviation principles and values. He/she has professional and ethical responsibility. |
Expression | |
Individual study and homework | |
Lesson | |
Group study and homework | |
Reading | |
Problem Solving | |
Project preparation | |
Q&A / Discussion |
Written Exam (Open-ended questions, multiple choice, true-false, matching, fill in the blanks, sequencing) | |
Homework | |
Application | |
Individual Project | |
Group project | |
Presentation |
Semester Requirements | Number of Activities | Level of Contribution |
Quizzes | 1 | % 10 |
Homework Assignments | 1 | % 20 |
Midterms | 1 | % 30 |
Final | 1 | % 40 |
total | % 100 | |
PERCENTAGE OF SEMESTER WORK | % 60 | |
PERCENTAGE OF FINAL WORK | % 40 | |
total | % 100 |
Activities | Number of Activities | Duration (Hours) | Workload |
Course Hours | 15 | 3 | 45 |
Study Hours Out of Class | 15 | 6 | 90 |
Homework Assignments | 5 | 2 | 10 |
Quizzes | 1 | 1 | 1 |
Midterms | 1 | 10 | 10 |
Final | 1 | 21 | 21 |
Total Workload | 177 |