Anesthesia | |||||
Associate | TR-NQF-HE: Level 5 | QF-EHEA: Short Cycle | EQF-LLL: Level 5 |
Course Code: | SKI205 | ||||||||
Course Name: | Health Communication | ||||||||
Course Semester: | Spring | ||||||||
Course Credits: |
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Language of instruction: | TR | ||||||||
Course Requisites: | |||||||||
Does the Course Require Work Experience?: | No | ||||||||
Type of course: | Department Elective | ||||||||
Course Level: |
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Mode of Delivery: | Face to face | ||||||||
Course Coordinator : | Dr.Öğr.Üyesi FATOŞ TOZAK | ||||||||
Course Lecturer(s): |
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Course Assistants: |
Course Objectives: | To ensure that individuals working in the healthcare field develop their skills to communicate effectively, empathically and professionally with patients, their relatives and colleagues; to contribute to their ability to identify communication problems and produce solutions, and to increase cooperation in communication within the team. Course objectives: To teach the basic concepts of communication and effective communication levels. To teach the correct communication methods with different patient types and special patient groups. To provide effective communication skills in teamwork. To support empathy, active listening and professional attitude development skills. To teach ways to maintain healthy communication within hierarchical and institutional structures. To provide the competence to self-assess professional communication by monitoring personal development. |
Course Content: | Communication basics and communication in society, Communication concept and features Empathy and Trust, Patient Communication Self-recognition and Communication methods Types of communication Communication with patients and their relatives Communication between health workers Barriers in health communication Culture and communication, Intercultural communication Communication with children and elderly patients Communication with oncology patients Communication with substance abuse patients and people with disabilities Communication with patients with sexual identity differences and communication in special situations |
The students who have succeeded in this course;
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Week | Subject | Related Preparation |
1) | Communication and features of communication Elements of communication Source Message Buyer Feedback Noise Types of communication Communication levels | Reading related resources on the subject Reading lecture notes from OLEARN platform |
2) | Empathy in Health, Scope of health communication, Stages of healthy communication Basic Steps of Empathy, Communication with the Patient, Benefits of health personnel being successful in interpersonal communication | Reading related resources on the subject Reading lecture notes from OLEARN platform |
3) | Self-recognition, Communication methods, Effective communication techniques, -Being a Good Listener -Encouraging Speech -Concentration on Emotions, -Reflection of Emotions -Content Reflection -Acceptive Behavior -Expressing Requests Indirectly -Giving Information -Ensuring the Realization of Desired Behaviors in the Patient -Communicating Observations -Clarify | Reading related resources on the subject Reading lecture notes from OLEARN platform |
4) | Communication, Types of communication - Verbal communication - Nonverbal communication (paraverbal) - Written communication Communication levels - Self-communication - Interpersonal communication - Group communication - Organizational communication - Mass communication | Reading related resources on the subject Reading lecture notes from OLEARN platform |
5) | Communication with the patient, Communication with patient relatives Communication with patients experiencing anger and panic Communication with relatives of patients experiencing anger and panic Communication with the patient's relatives and the process to be followed when giving bad news | Reading related resources on the subject Reading lecture notes from OLEARN platform |
6) | Health Workers' Communication with Each Other What is trust? The importance of trust in communication Team trust Organization and conflict Causes of Organizational Conflict in Hospitals -Communication Inadequacy - Interpersonal Interdependence -Differences in Purpose and Role -Common Sourcing -Failure to Implement Effective Performance Evaluation and Rewarding -Confusion in Organizational Duties and Responsibilities - Failure to Implement Effective Teamwork -Educational Differences of the Staff Working in the Hospital -Differences in Values and Perceptions Solution Suggestions for Conflict in Hospital | Reading related resources on the subject Reading lecture notes from OLEARN platform |
7) | Basic Communication Problems Barriers to interpersonal communication -Constructive barriers -Personal barriers -Channel barriers - Disruptive barriers - Psychological Barriers - Technical Barriers Ways to Overcome Communication Barriers Causes of Communication Accidents in Healthcare (from the perspective of patients) Causes of Communication Accidents in Health Services (in terms of health workers) How should the relationship between healthcare professionals and patients and their relatives be established? Newly developing patient profiles and behaviors | Reading related resources on the subject Reading lecture notes from OLEARN platform |
8) | ||
9) | Intercultural Communication Common Problems in Cross-Cultural Communication Reasons for Intercultural Communication? What is culture? Elements of culture, Effective Communication with Different Cultures | Reading related resources on the subject Reading lecture notes from OLEARN platform |
10) | Communication with Children and Elderly Patients Ways of communicating with the sick child Ways of communicating with the elderly | Reading related resources on the subject Reading lecture notes from OLEARN platform |
11) | Communication with Oncology Patients What is oncology? Patient reactions after diagnosis How to behave when communicating with oncology patients? | Reading related resources on the subject Reading lecture notes from OLEARN platform |
12) | Communication with a Substance Addicted Patient Effects of Substance Abuse Points to be considered in communication with substance addicted patients Communication with People with Disabilities -Communication with a visually impaired person -Communication with individuals with speech problems - Communication with individuals with hearing problems -Communication with individuals with intellectual disabilities - Communication with individuals using wheelchairs - Communication with people with cerebral palsy -Communication with individuals with autism - Communication with individuals with learning disabilities - Individuals with attention deficit hyperactivity disorder (ADHD) and Communication | Reading related resources on the subject Reading lecture notes from OLEARN platform |
13) | Communication with Patients with Differences in Sexual Identity -Symptoms of sexual identity disorders in children -Symptoms of sexual identity disorders in adolescents and adults Communicating in a healthy way with people of different sexual identity/orientation, Communication in Special Situations -Communication in disasters -Communication in epidemics -Communication in accidents | Reading related resources on the subject Reading lecture notes from OLEARN platform |
14) |
Course Notes / Textbooks: | Erdem, R. (2020). Sağlık kurumlarında iletişim. Nobel Akademik Yayıncılık. Okay, A. (2020). Sağlık iletişimi. Derin Yayınları. Gürüz, D., & Temel Eğinli, A. (2022). Kişilerarası iletişim. Nobel Akademik Yayıncılık. Beebe, S. A., Beebe, S. J., & Ivy, D. K. (2020). Interpersonal communication: Everyday encounters (8th ed.). Cengage Learning. Silverman, J., Kurtz, S., & Draper, J. (2013). Skills for communication with patients (3rd ed.). CRC Press. Stewart, M., Brown, J. B., & Weston, W. W. (2014). Patient-centered communication: A narrative review of the literature. Canadian Medical Association Journal, 186(5), E238-E245. https://doi.org/10.1503/cmaj.131051 (Her ders öncesi dersin hocası ders sunum/notlarını PDF olarak **OLEARN** sistemine yükler. Bu sayede öğrenciler derse hazırlıklı gelir ve ders süresince de bilgilerini pekiştirmiş olurlar). |
References: | Erdem, R. (2020). Sağlık kurumlarında iletişim. Nobel Akademik Yayıncılık. Okay, A. (2020). Sağlık iletişimi. Derin Yayınları. Gürüz, D., & Temel Eğinli, A. (2022). Kişilerarası iletişim. Nobel Akademik Yayıncılık. |
Learning Outcomes | 1 |
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Program Outcomes | |||||||||
1) To have basic theoretical and practical knowledge about the field of anesthesia and knowledge of accessing, evaluating and applying information. | |||||||||
2) To use theoretical and practical knowledge on the basic level of anesthesia; to interpret and evaluate data using the basic knowledge and skills acquired, to identify and analyze problems, and to take responsibility for the work planned for the solution. | |||||||||
3) To learn the devices used in the field of anesthesia and their usage, to monitor, evaluate and apply current developments. | |||||||||
4) To inform related persons and institutions by using the basic knowledge and skills that they possess in matters related to the field; to be able to communicate suggestions for solutions to problems and problems in writing and orally. | |||||||||
5) To have a critical approach to evaluate the knowledge and skills at the basic level in the field, to determine learning needs and to have lifelong learning consciousness. | |||||||||
6) To contribute in accordance with the social, scientific, cultural and ethical values of the collection, interpretation, application and announcement of the results related to the field. | |||||||||
7) To comply with laws, regulations, legislation, professional ethics rules and quality management processes related to duties, rights and responsibilities. | |||||||||
8) Having sufficient consciousness about individual and public health, patient safety, environmental protection and work safety. | |||||||||
9) To be able to work as a team member, to collaborate with different disciplines to solve complex and unforeseen complex problems, and to manage the activities for the development of those who are responsible under a project. | |||||||||
10) By using the basic knowledge that he has, he is able to perform a given task independently. |
No Effect | 1 Lowest | 2 Low | 3 Average | 4 High | 5 Highest |
Program Outcomes | Level of Contribution | |
1) | To have basic theoretical and practical knowledge about the field of anesthesia and knowledge of accessing, evaluating and applying information. | |
2) | To use theoretical and practical knowledge on the basic level of anesthesia; to interpret and evaluate data using the basic knowledge and skills acquired, to identify and analyze problems, and to take responsibility for the work planned for the solution. | 4 |
3) | To learn the devices used in the field of anesthesia and their usage, to monitor, evaluate and apply current developments. | |
4) | To inform related persons and institutions by using the basic knowledge and skills that they possess in matters related to the field; to be able to communicate suggestions for solutions to problems and problems in writing and orally. | 5 |
5) | To have a critical approach to evaluate the knowledge and skills at the basic level in the field, to determine learning needs and to have lifelong learning consciousness. | 5 |
6) | To contribute in accordance with the social, scientific, cultural and ethical values of the collection, interpretation, application and announcement of the results related to the field. | 4 |
7) | To comply with laws, regulations, legislation, professional ethics rules and quality management processes related to duties, rights and responsibilities. | |
8) | Having sufficient consciousness about individual and public health, patient safety, environmental protection and work safety. | |
9) | To be able to work as a team member, to collaborate with different disciplines to solve complex and unforeseen complex problems, and to manage the activities for the development of those who are responsible under a project. | 4 |
10) | By using the basic knowledge that he has, he is able to perform a given task independently. |
Expression | |
Lesson | |
Reading | |
Q&A / Discussion | |
Web Based Learning |
Written Exam (Open-ended questions, multiple choice, true-false, matching, fill in the blanks, sequencing) |
Semester Requirements | Number of Activities | Level of Contribution |
Midterms | 1 | % 40 |
Final | 1 | % 60 |
total | % 100 | |
PERCENTAGE OF SEMESTER WORK | % 40 | |
PERCENTAGE OF FINAL WORK | % 60 | |
total | % 100 |
Activities | Number of Activities | Workload |
Course Hours | 13 | 39 |
Study Hours Out of Class | 14 | 42 |
Homework Assignments | 7 | 9 |
Quizzes | 14 | 14 |
Midterms | 1 | 1 |
Final | 2 | 2 |
Total Workload | 107 |