MTUR108 Service and TechniquesIstanbul Okan UniversityDegree Programs CulinaryGeneral Information For StudentsDiploma SupplementErasmus Policy StatementNational Qualifications
Culinary
Associate TR-NQF-HE: Level 5 QF-EHEA: Short Cycle EQF-LLL: Level 5

General course introduction information

Course Code: MTUR108
Course Name: Service and Techniques
Course Semester: Spring
Course Credits:
Theoretical Practical Credit ECTS
3 0 3 5
Language of instruction:
Course Requisites:
Does the Course Require Work Experience?: No
Type of course: Department/Faculty Elective
Course Level:
Associate TR-NQF-HE:5. Master`s Degree QF-EHEA:Short Cycle EQF-LLL:5. Master`s Degree
Mode of Delivery: Face to face
Course Coordinator : Öğr.Gör. GÜLDEREN ARCA
Course Lecturer(s):
Course Assistants:

Course Objective and Content

Course Objectives: This course is planned in order to emphasize the service rules and the importance of food and beverage industry service to Tourism and Hotel Management students.
Course Content: • General Information About Food Sector
• Service Personnel and Duties
• Hygiene, Sanitation and Food Safety
• Menu Info
• Preparation for service
• Service Order
• Breakfast and table service
• Bar service

Learning Outcomes

The students who have succeeded in this course;
Learning Outcomes
1 - Knowledge
Theoretical - Conceptual
2 - Skills
Cognitive - Practical
3 - Competences
Communication and Social Competence
Learning Competence
Field Specific Competence
1) Defines table service methods and service order.
2) • Describes service personnel tasks and capabilities in restaurants.
3) • Explains the connection between the menu and the service.
4) • Identifies safety hazards in the restaurant.
5) • Match the drinks that are compatible in food and choose the most suitable service method for drinks.
Competence to Work Independently and Take Responsibility

Lesson Plan

Week Subject Related Preparation
1) • General Information About Food Sector Resource Book
2) • Service Personnel and Duties Resource Book
3) • Food and Beverage Service Zones and Equipments Resource Book
4) • Hygiene Sanitation and Food Safety Resource Book
5) • Hygiene Sanitation and Food Safety Resource Book
6) Video on hygiene Resource Video
7) Video discussion and evaluation Resource Video
8) MIDTERM
9) .Menu Info .Alakart Menu .Tabldot Menu .Replication of samples Resource Book
10) • Service Preparation Resource Book
11) • In Service Resource Kitap
12) • Breakfast service Resource Book
13) • Table Service Types Resource Book
14) An overview Resource Book
15) FINAL EXAMINATION

Sources

Course Notes / Textbooks: Kaynak Kitap
References: Recourse Book

Course-Program Learning Outcome Relationship

Learning Outcomes

1

2

3

4

5

Program Outcomes
1) Graduated students from culinary education program, while working in a kitchen can take responsibility personal or in group, cominicate with other employee, resolve the problems by using qualitative and quantitative data.
2) Calculates the calorie and nutritional value of the foods
3) Arranges, apply and controls the menu
4) Knows the kind of the drinks and presents wine
5) Knows and make pastry
6) Works in catering organizations, carries out best applications about producing food, occupational health and safety, food hygiene and safetya and general working practice.

Course - Learning Outcome Relationship

No Effect 1 Lowest 2 Low 3 Average 4 High 5 Highest
           
Program Outcomes Level of Contribution
1) Graduated students from culinary education program, while working in a kitchen can take responsibility personal or in group, cominicate with other employee, resolve the problems by using qualitative and quantitative data.
2) Calculates the calorie and nutritional value of the foods
3) Arranges, apply and controls the menu
4) Knows the kind of the drinks and presents wine
5) Knows and make pastry
6) Works in catering organizations, carries out best applications about producing food, occupational health and safety, food hygiene and safetya and general working practice.

Learning Activity and Teaching Methods

Expression
Lesson
Homework

Assessment & Grading Methods and Criteria

Written Exam (Open-ended questions, multiple choice, true-false, matching, fill in the blanks, sequencing)
Homework
Bilgisayar Destekli Sunum

Assessment & Grading

Semester Requirements Number of Activities Level of Contribution
Midterms 1 % 40
Final 1 % 60
total % 100
PERCENTAGE OF SEMESTER WORK % 40
PERCENTAGE OF FINAL WORK % 60
total % 100

Workload and ECTS Credit Grading

Activities Number of Activities Duration (Hours) Workload
Course Hours 14 2 28
Study Hours Out of Class 28 2 56
Homework Assignments 28 2 56
Midterms 1 1 1
Final 1 1 1
Total Workload 142