GST410 Intern GastronomyIstanbul Okan UniversityDegree Programs Gastronomy And Culinary ArtsGeneral Information For StudentsDiploma SupplementErasmus Policy StatementNational Qualifications
Gastronomy And Culinary Arts
Bachelor TR-NQF-HE: Level 6 QF-EHEA: First Cycle EQF-LLL: Level 6

General course introduction information

Course Code: GST410
Course Name: Intern Gastronomy
Course Semester: Spring
Course Credits:
Theoretical Practical Credit ECTS
0 16 8 18
Language of instruction: TR
Course Requisites:
Does the Course Require Work Experience?: No
Type of course: Compulsory
Course Level:
Bachelor TR-NQF-HE:6. Master`s Degree QF-EHEA:First Cycle EQF-LLL:6. Master`s Degree
Mode of Delivery: Face to face
Course Coordinator : Assoc. Prof. İLKAY GÖK
Course Lecturer(s): Öğr.Gör. HAKAN ATAKAN
Öğr.Gör. BİLGE DİLARA DOKUZCAN CİNGÜ
Öğr.Gör. ARİF AKDAŞ
Assoc. Prof. İLKAY GÖK
Course Assistants:

Course Objective and Content

Course Objectives: The aim of this course is to provide hands-on training in a food and beverage business that the university has an agreement with, within the scope of this course conducted jointly with the University's Career Center. He has the opportunity to put the knowledge he gained in theoretical and practical lessons he has taken throughout his teaching life into practice. The student gets orientation in all units of a food and beverage business and participates in all activities performed in the units and becomes part of daily work. Within the scope of this program, the student receives a training within the program planned in all departments of the business such as reservation, welcome, service, bar / barista, kitchen, patisserie, catering, dishwasher, warehouses, accounting, sales, public relations, human resources, R&D, central management. . This training is given in the workplace, but not less than 630 hours. The education program, performance, continuity of the work, whether the student fulfills the responsibilities of the workplace is periodically monitored by the advisor, and if necessary, changes are made in the program. After completing the minimum 630 hours of training in all units, the student prepares reports for both the Career Center and the department.
Course Content: Transferring the course content
Explanation of what is expected from students in this course
Giving information about working hours
Explanation of menu elements
Showing all units in the business to the student
Meet the employees
Calling customers for the finalization of reservations, taking personal preferences (scenic table, birthday celebration, noiseless table, etc.)
Placing the finalized reservations on the most convenient table in the hall
Accompanying the customers' desks
Sharing the special requests of customers with other units (delivery of the birthday cake to the kitchen, etc.)
Learning the food and beverage preferences from the customers who settled on the table
Transfer of orders to the relevant department (bar, kitchen)
Keeping track of the order, paying attention to the timing of the dishes, making sure that the customers have the right dishes
To provide a clean, smooth and polite service
Points to consider when determining the working hours of the bar staff, to review the costs of drinks
Paying attention to the portion sizes of the drinks
Liquor stock and continuous warehouse control
Monthly drink counts
Checking the quantity, cleaning and ordering of the required material
Gathering information about menu elements, storage conditions
Making preparations before service
Checking the warehouses, ordering the missing material
Preparing customer orders on time and in appropriate standards, informing service personnel
Identification and recording of products that are damaged or lost
Completing the opening works (operation of ovens, stoves, checking whether the machines are working, etc.)
Controlling portions, tracking costs, reviewing prescriptions
Dishwashing training
Detailed information about hygiene standards
Supply of material according to the order quantity
Preparation of cakes and desserts
When the order arrives, serving the cake and dessert to the service
Opening and closing preparations
Control of warehouses
Purchase of optimum amount of food and drink ingredients
Getting offers from the market
Ensuring delivery and storage under appropriate conditions
Determining the differences between the ordered material and the received material, recording the invoices in the system, saving dispatches
Ensuring that the material received is within the standards required by the business
Properly placing food on shelves
Distribution of foods to the relevant units (bar, kitchen, patisserie, etc.)
Controlling the cost of portions
Comparison of budgets and actual figures
Analysis of sales and profitability
Cost control and pricing Information about the position of the business in the market, evaluation of the business environment, competitive analysis, demand forecasting, projection of activity results, market analysis, internal and external sales, advertising activities
Job analysis, job description, job requirements, finding employees from internal and external sources,
Employee selection methods
Recruitment, orientation trainings
Long and short term plans, future projects, management of customer complaints
Preparation of the report
Preparation of the report

Learning Outcomes

The students who have succeeded in this course;
Learning Outcomes
1 - Knowledge
Theoretical - Conceptual
2 - Skills
Cognitive - Practical
1) • Training of the Bar department • Transferring the organizational chart showing employees in the bar • Explaining the basic duties and responsibilities of the employees • Explaining all activities shown in the Bar department • Giving information about hygiene and occupational health rules in the bar department.
2) • Giving information about the functioning of the kitchen department • Giving information about the people working in the kitchen department and their duties • Giving information about all the equipment used in the kitchen (stoves, cabinets, appliances etc.) • To give information about the rules to be followed in the kitchen • Giving information about hygiene and sanitation rules
3) • Giving information about the operation of the patisserie department • Giving information about the people working in the bakery department and their duties • Giving information about all the equipment used in the bakery (stoves, cabinets, tools etc.) • To give information about the rules to be followed in the patisserie • Giving information about hygiene and sanitation rules
4) • Teaching the functioning of the purchasing department • Giving general information about the production process • Giving information about the delivery of the ordered materials • Giving information about the storage and distribution of food, Giving information about the works of financial affairs and accounting department. • Transferring duties and responsibilities of people working in the financial affairs and accounting department • Teaching how to keep costs under control • Giving information about the registration of invoices to the accounting system • Teaching cost and sales analysis
5) • Giving general information about the operation of the marketing department • Giving information about the duties and responsibilities of the people working in the marketing department. • Giving information about the customers and competitors of the business • Giving detailed information about the company's marketing plan • Giving information about public relations activities
3 - Competences
Communication and Social Competence
Learning Competence
Field Specific Competence
Competence to Work Independently and Take Responsibility
1) • Orientation training (facility, physical environment, customers, employees, managers, suppliers, social environment, competitors, etc.) • Giving general information about the business • Giving detailed information about the menu, customers and employees • Contact information of the business, transfer of phone codes • General information about receiving a reservation
2) • Describing the reservation processes in Food & Beverage Companies • Teaching to record in the reservation book • Placement of finalized reservations in accordance with the hall layout • Bringing the hall into a suitable table and chair according to reservations • Notification of customers with special status to managers
3) • Transferring the operation in the service department • Explaining the principles of the service type accepted in the enterprise (Russian style, tongs service, English style, French style, self service, etc.) to the student. • Giving information about other service methods (flambe, fondue, etc.) applied in menu items • Explaining all the points (service materials) to be considered during service • Communication with other units (bar, kitchen, senior management) before, during and after service

Lesson Plan

Week Subject Related Preparation
1) • Course syllabus, transferring the course content • Explain what is expected of the students in this course no data
2) • Giving information about working hours • Explaining the menu elements • Showing all units in the business to the student • Meet the employees no data
3) Calling customers for the finalization of reservations, taking personal preferences (scenic table, birthday celebration, noiseless table, etc.) • The finalized reservations are placed at the most suitable table in the hall. • Accompanying the customers' desks no data
4) Learning the food and beverage preferences from the customers who settled at their tables • Transferring orders to the relevant department (bar, kitchen) • Following the order, paying attention to the timing of the dishes, making sure that the customers have the right dishes • To provide a clean, smooth and polite service no data
5) Points to consider when determining the working hours of the bar staff, to review the costs of drinks • Paying attention to the portion sizes of the drinks • Liquor stock and continuous warehouse control • Monthly drink counts • Control of the amount, cleanliness and order of the required material no data
6) Gathering information about menu elements, storage conditions • Making preparations before service • Checking the warehouses, ordering the missing material • Preparing customer orders on time and at appropriate standards, informing service personnel. • Identifying and recording products that are damaged and lost no data
7) • Completing the opening work (operation of ovens, stoves, checking whether the machines are working, etc.) • Controlling portions, tracking costs, reviewing prescriptions • Dishwashing training • Detailed information about hygiene standards no data
8) Supply of the material according to the order quantity • Preparation of cakes and desserts • When the order comes, presenting the cake and dessert to the service • Opening and closing preparations • Control of warehouses no data
9) • Optimum purchase of food and drink ingredients • Receiving offers from the market • Ensuring receiving and storing under appropriate conditions • Determining the differences between the ordered material and the received material, recording the invoices in the system, saving dispatches • Ensuring that the material received is within the standards required by the enterprise. • Properly placing food on shelves • Distribution of foods to the relevant units (bar, kitchen, patisserie, etc.) no data
10) • Controlling the cost of portions • Comparison of budgets and realized figures • Analysis of sales and profitability no data
11) Information about the position of the business in the market, evaluation of the business environment, competition analysis, demand forecasting, projection of activity results, market analysis, internal and external sales, advertising activities no data
12) • Job analysis, job description, job requirements, finding employees from internal and external sources, • Employee selection methods • Recruitment and orientation trainings no data
13) • Long and short term plans, future projects, management of customer complaints no data
14) Report preparation no data
15) Report preparation no data
16) final exam NO DATA

Sources

Course Notes / Textbooks: Veri yok.
References: Veri yok.

Course-Program Learning Outcome Relationship

Learning Outcomes

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2

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4

5

6

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8

Program Outcomes
1) Okan University Gastronomy Department Students have information about nutrition principles and food science. They apply their knowledge in working life. Okan University Gastronomy department students are knowledgeable about hygiene and sanitation in the kitchen and the hiding conditions of food. Okan University Gastronomy department students have information about legal regulations, professional standards, rights and obligations and ethical rules related to gastronomy.
2) Okan University Gastronomy department students have detailed information about alcoholic and non-alcoholic beverages and use various alcoholic and non-alcoholic beverages in food production. Okan University Gastronomy department students have information about international cooking and chopping techniques. They apply their knowledge in school and working life. Okan University Gastronomy Department students have information about local and international cuisine foods. They apply their knowledge in school and working life. Okan University Gastronomy Department students have knowledge of national and international food safety standards and apply their knowledge in school and working life. Okan University Gastronomy department students are knowledgeable and attentive about personal care, hygiene, clothing and appearance. The students of the Gastronomy department have information about national and international dessert and bread techniques. Okan University Gastronomy department students has information about food and beverage cost analysis, control and menu pricing.
3) Okan University Gastronomy department students work effectively, either individually or independently. Okan University Gastronomy department students have information about management theories and practices that can effectively manage food and beverage management.
4) Okan University Gastronomy department students constantly update and develop their knowledge and skills in the field with the awareness of lifelong learning.
5) Okan University Gastronomy Department students recognize the physical environment of their area. Defend, use and maintain the tools and equipment. Gastronomy Department students have information about gastronomy in media and art. Okan University Gastronomy department students work together with the sector to prepare projects in the direction of incoming requests. Okan University Gastronomy department students have the ability to communicate effectively.
6) Okan University Gastronomy department students know all the processes related to food and beverage production from the purchasing stage to the presentation stage and solve the problems that may arise in these processes. Okan University Gastronomy department students use their artistic ability in preparing, cooking and serving food. Okan University Gastronomy Department students know the contents of foods and how to use foods in healthy way. They use their knowledge in school and working life. Okan University Gastronomy department students have the ability to identify and solve problems in their field. Okan University Gastronomy department students have a level of knowledge that they can follow new technologies related to gastronomy and use them effectively.

Course - Learning Outcome Relationship

No Effect 1 Lowest 2 Low 3 Average 4 High 5 Highest
           
Program Outcomes Level of Contribution
1) Okan University Gastronomy Department Students have information about nutrition principles and food science. They apply their knowledge in working life. Okan University Gastronomy department students are knowledgeable about hygiene and sanitation in the kitchen and the hiding conditions of food. Okan University Gastronomy department students have information about legal regulations, professional standards, rights and obligations and ethical rules related to gastronomy. 5
2) Okan University Gastronomy department students have detailed information about alcoholic and non-alcoholic beverages and use various alcoholic and non-alcoholic beverages in food production. Okan University Gastronomy department students have information about international cooking and chopping techniques. They apply their knowledge in school and working life. Okan University Gastronomy Department students have information about local and international cuisine foods. They apply their knowledge in school and working life. Okan University Gastronomy Department students have knowledge of national and international food safety standards and apply their knowledge in school and working life. Okan University Gastronomy department students are knowledgeable and attentive about personal care, hygiene, clothing and appearance. The students of the Gastronomy department have information about national and international dessert and bread techniques. Okan University Gastronomy department students has information about food and beverage cost analysis, control and menu pricing. 5
3) Okan University Gastronomy department students work effectively, either individually or independently. Okan University Gastronomy department students have information about management theories and practices that can effectively manage food and beverage management. 5
4) Okan University Gastronomy department students constantly update and develop their knowledge and skills in the field with the awareness of lifelong learning. 5
5) Okan University Gastronomy Department students recognize the physical environment of their area. Defend, use and maintain the tools and equipment. Gastronomy Department students have information about gastronomy in media and art. Okan University Gastronomy department students work together with the sector to prepare projects in the direction of incoming requests. Okan University Gastronomy department students have the ability to communicate effectively. 5
6) Okan University Gastronomy department students know all the processes related to food and beverage production from the purchasing stage to the presentation stage and solve the problems that may arise in these processes. Okan University Gastronomy department students use their artistic ability in preparing, cooking and serving food. Okan University Gastronomy Department students know the contents of foods and how to use foods in healthy way. They use their knowledge in school and working life. Okan University Gastronomy department students have the ability to identify and solve problems in their field. Okan University Gastronomy department students have a level of knowledge that they can follow new technologies related to gastronomy and use them effectively. 5

Learning Activity and Teaching Methods

Field Study
Individual study and homework
Report Writing
Application (Modelling, Design, Model, Simulation, Experiment etc.)
Internship/Onsite Practice

Assessment & Grading Methods and Criteria

Oral Examination
Application
Observation
Individual Project
Reporting
Uzman / Jüri Değerlendirmesi
Staj/ Yerinde Uygulama Değerlendirmesi

Assessment & Grading

Semester Requirements Number of Activities Level of Contribution
Jury 1 % 99
Final 1 % 1
total % 100
PERCENTAGE OF SEMESTER WORK % 99
PERCENTAGE OF FINAL WORK % 1
total % 100

Workload and ECTS Credit Grading

Activities Number of Activities Workload
Course Hours 14 112
Special Course Internship (Work Placement) 15 120
Paper Submission 1 1
Jury 1 1
Final 1 1
Total Workload 235